MSL5000 Series Library User Guide
4–15
Operation
Technical Support Information Option
Selecting this option lets you display HP-specific technical support assistance
information (see Figure 4–14). If you are having difficulty with a direct connection,
instructions on how to contact your local service provider is included, along with a
toll-free number to contact HP directly. For further assistance, you can also access the
HP website at
http://thenew.hp.com/country/us/eng/support.html
.
Figure 4–14: Technical support information screen
Mail Slot Access Option (Left Magazines Only)
Select this option to display the Mail Slot Access screen (Figure 4–15). This option
lets you gain access to a mail slot without powering down the library. Note that a mail
slot is reserved for the first tape cartridge slot in a left magazine and can be password
protected or fully disabled. If disabled, this menu button is absent. On
MSL5052/MSL5060 libraries, solenoids restrict access to the selected mail slots.