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About this Guide
MSL5000 Series Library User Guide
xiii
Getting Help
If you still have a question after reading this guide, contact service representatives or
visit our website.
Technical Support
In North America, call the technical support at 1-800-OK-COMPAQ. This service is
available 24 hours a day, 7 days a week.
NOTE:
For continuous quality improvement, calls may be recorded or monitored.
Outside North America, call technical support at the nearest location. Telephone
numbers for worldwide technical support are listed on the HP website:
http://thenew.hp.com/country/us/eng/support.html
.
Be sure to have the following information available before you call:
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Product model names and numbers
•
Applicable error messages
•
Operating system type and revision level
•
Detailed, specific questions
Product Website
The HP website has the latest information on this product as well as the latest drivers.
Access the HP website at:
http://www.compaq.com/storage/tape_index.html.
Authorized Reseller
For the name of your nearest authorized reseller:
•
In the United States, call 1-800-345-1518.
•
In Canada, call 1-800-263-5868.
•
Elsewhere, see the HP website for locations and telephone numbers.