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MSL5000 Series Library User Guide
7–3
Troubleshooting
Figure 7–1: Troubleshooting flow chart
ERROR, FAULT, MALFUNCTION
TROUBLESHOOTING
AND ERROR RECOVERY
Determine Suspected Error Type
PLATFORM
No FSC displayed. Normal front
panel operation
Cycle the power
to the library
Retry
Check configuration in Ch. 2
Call Technical Support
GENERAL DRIVE
FSC and ERP displayed on
GUI touch screen
Follow the ERP on
GUI touch screen
Find FSC in Table 6-2
Follow the ERP in Table 6-1
Call Technical Support
CARTRIDGE ERROR
FSC might/might not be displayed
Cartridge will not eject
Normal operation impossible
Shr-9204