Diagnostic tools 64
Support 7.x provides anytime, anywhere personalized access to your IT environment through HP Insight
Online, and is also the recommended version for HP Proactive Care Service.
•
HP Insight Remote Support Advanced
supports medium-sized to large environments with up to 3,500
devices. It can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine
and requires HP Systems Insight Manager. Optionally, customers using HP Operations Manager or SAP
Solution Manager to manage their environment can integrate these platforms easily to create a single
view. This software is also optimized to deliver Mission Critical Services through additional features.
For more information about the Insight Remote Support Advanced software, see the HP website
(
http://www.hp.com/go/insightremotesupport
).
The
HP Insight Remote Support Release Notes
detail the prerequisites, supported hardware, and associated
operating systems. The release notes are available on the HP website
(
http://www.hp.com/go/insightremotesupport/docs
). HP Insight Remote Support is included as part of HP
Warranty, HP Care Pack Service, or HP contractual support agreement.
HP ROM-Based Setup Utility
RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration
activities that can include the following:
•
Configuring system devices and installed options
•
Enabling and disabling system features
•
Displaying system information
•
Selecting the primary boot controller
•
Configuring memory options
•
Language selection
For more information on RBSU, see the
HP ROM-Based Setup Utility User Guide
on the Documentation CD or
the HP website (
http://www.hp.com/support/smartstart/documentation
).
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event
with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
From within HP SIM
•
From within operating system-specific IML viewers
o
For Windows: IML Viewer
o
For Linux: IML Viewer Application
•
From within the iLO user interface
•
From within HP Insight Diagnostics (on page
63
)
