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HP ProLiant DL160se - G6 Server User Manual Download Page 76

 

Acronyms and abbreviations  76 

FBDIMM 

fully buffered DIMM 

 

I/O 

input/output 

 

IDE 

integrated device electronics 

 

IEC 

International Electrotechnical Commission 

 

IML 

Integrated Management Log 

 

IRQ 

interrupt request 

 

ISP 

Internet service provider 

 

KVM 

keyboard, video, and mouse 

 

LED 

light-emitting diode 

 

NEC 

National Electrical Code 

 

NEMA 

National Electrical Manufacturers Association 

 

NFPA 

National Fire Protection Association 

 

NIC 

network interface controller 

 

NLM 

NetWare Loadable Module 

 

Summary of Contents for ProLiant DL160se - G6 Server

Page 1: ...HP ProLiant DL100 Series Server User Guide Part Number 384049 006 March 2009 Sixth Edition ...

Page 2: ... construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows Server are U S registered trademarks of Microsoft Corporation Intended audience This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of c...

Page 3: ...tallation 12 Introduction 12 Processor option 12 Optical drive option 12 Memory options 12 PCI I O device option 12 Hard drive options 13 Hard drive backplane options 13 Power supply options 13 HP Trusted Platform Module option 13 Installing the Trusted Platform Module board 14 Retaining the recovery key password 15 Enabling the Trusted Platform Module 15 Software and configuration utilities 16 RO...

Page 4: ...tates only 61 Modifications 61 Cables 61 Canadian notice Avis Canadien 62 European Union regulatory notice 62 Disposal of waste equipment by users in private households in the European Union 62 Japanese notice 63 BSMI notice 63 Korean notice 63 Chinese notice 64 Laser compliance 64 Battery replacement notice 64 Taiwan battery recycling notice 65 Power cord statement for Japan 65 Acoustics statemen...

Page 5: ...not necessary to power down the server 1 Shut down the operating system as directed by the operating system documentation 2 Press the Power On button to place the server in standby mode When the server activates standby power mode the system power LED changes from green to off 3 Disconnect the power cords The system is now without power Remove the access panel 1 Power down the server on page 5 2 E...

Page 6: ...Operations 6 o 1U server o 2U server To replace the component reverse the removal procedure ...

Page 7: ...ort o 6 hour call to repair o 4 hour 24x7 same day o 4 hour same business day Software support o Microsoft o Linux Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 Startup and implementation services for both hardware and software For more information on Care Packs refer to the HP website http www hp com hps carepack servers cp_proliant ht...

Page 8: ...lation CAUTION When using a Compaq branded 7000 Series rack you must install the high airflow rack door insert P N 327281 B21 42U or P N 157847 B21 22U to provide proper front to back airflow and cooling CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment Front and rear doors If the 42U rack includes ...

Page 9: ...pply branch circuits Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in ac...

Page 10: ...stallation information refer to the option documentation For server specific information refer to Hardware options installation on page 12 Installing the server into the rack Refer to the installation instructions that ship with the rack kit to install the server into the rack Powering up and configuring the server To power up the server press the Power On Standby button For detailed information o...

Page 11: ...Setup 11 Registering the server To register the server refer to the HP Registration website http register hp com ...

Page 12: ...tatic discharge CAUTION Before installing any options power down the server to prevent damage to the server and the equipment Power down the server on page 5 Processor option For server specific processor installation instructions refer to the installation instructions included with the processor option kit CAUTION To prevent possible server malfunction and damage to the equipment do not mix proce...

Page 13: ... these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these fea...

Page 14: ...he drives and the internal system components to cool before touching them 1 Power down the server 2 Remove the server from the rack if necessary 3 Place the server on a flat level work surface 4 Remove the access panel on page 5 5 Access the TPM connector See the server specific installation sheet CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM sec...

Page 15: ... password Always store the recovery key password in multiple locations Always store copies of the recovery key password away from the server Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module Press the F10 key to access BIOS Setup See the BIOS setup information for the specific procedure to enable the TPM on a ProLiant 100 Series server CAUTION W...

Page 16: ... Out 100i Remote Management functionality For more information see the server specific information on the HP website http www hp com servers proliant HP Insight Diagnostics The HP Insight Diagnostics utility displays information about the server hardware and tests the system to be sure it is operating properly The utility has online help and can be accessed using the Insight Diagnostics CD or at t...

Page 17: ...component is not connected properly If problems continue to occur remove and reinstall each device checking the connectors and sockets for bent pins or other damage Service notifications To find out the latest service notifications refer to the HP website http www hp com products servers platforms Select the appropriate server model and then click the Documentation link on the product page Problem...

Page 18: ...ng to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel This symbol indicates the presence of electric shock hazards The area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not o...

Page 19: ... extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the ...

Page 20: ...n for server specific information Symptom information Before troubleshooting a server problem collect the following information What events preceded the failure After which steps does the problem occur What has been changed since the time the server was working Did you recently add or remove hardware or software If so did you remember to change the appropriate settings in the server setup utility ...

Page 21: ... page 29 The number contained in parentheses in the flowchart boxes corresponds to a table with references to other detailed documents or troubleshooting instructions Start diagnosis flowchart Use the following flowchart and table to start the diagnostic process Item See 1 General diagnosis flowchart on page 22 2 Power on problems flowchart on page 24 3 POST problems flowchart on page 26 4 OS boot...

Page 22: ...lowing flowchart Item See 1 Symptom information on page 20 2 Loose connections on page 17 3 Service notifications on page 17 4 The most recent version of a particular server or option firmware is available on the following websites HP Support website http www hp com support HP ROM BIOS Firmware Updates website http h18023 www1 hp com support files server u s romflash html 5 General memory problems...

Page 23: ...ntenance and service guide located on the Support CD or the HP website http www hp com products servers platforms 7 Server maintenance and service guide located on the Support CD or the HP website http www hp com products servers platforms Hardware problems on page 31 on page 31 8 Server information you need on page 48 Operating system information you need on page 49 9 HP contact information on pa...

Page 24: ...ing 24 Power on problems flowchart Symptoms The server does not power on The system power LED is off or amber NOTE For the location of server LEDs and information on their statuses refer to the server documentation ...

Page 25: ...ver maintenance and service guide located on the Support CD or the HP website http www hp com products servers platforms 2 General diagnosis flowchart on page 22 3 Loose connections on page 17 4 Power source problems on page 31 5 Power supply problems on page 31 Server maintenance and service guide located on the Support CD or the HP website http www hp com products servers platforms 6 System open...

Page 26: ... Server does not complete POST NOTE The server has completed POST when the system attempts to access the boot device Server completes POST with errors Possible problems Improperly seated or faulty internal component Faulty KVM device Faulty video device ...

Page 27: ...ge 17 3 General memory problems are occurring on page 39 4 Hardware problems on page 31 on page 31 Server maintenance and service guide located on the Support CD or the HP website http www hp com products servers platforms 5 Symptom information on page 20 6 Server information you need on page 48 Operating system information you need on page 49 7 HP contact information on page 67 ...

Page 28: ...om Server does not boot a previously installed operating system Possible causes Corrupted operating system Hard drive subsystem problem Item See 1 HP Insight Diagnostics on page 16 2 Operating system problems on page 53 HP contact information on page 67 ...

Page 29: ...e located on the Support CD or the HP website http www hp com products servers platforms 5 General diagnosis flowchart on page 22 Server fault indications flowchart Symptom Server boots but the internal health LED or external health LED is red or amber NOTE For the location of server LEDs and information on their statuses refer to the server documentation ...

Page 30: ... maintenance and service guide located on the Support CD or the HP website http www hp com products servers platforms 2 Power on problems flowchart on page 24 3 HP Insight Diagnostics on page 16 4 Hardware problems on page 31 on page 31 Server maintenance and service guide located on the Support CD or the HP website http www hp com products servers platforms 5 HP contact information on page 67 ...

Page 31: ...2 Plug another device into the grounded power outlet to be sure the outlet works Also be sure the power source meets applicable standards 3 Replace the power cord with a known functional power cord to be sure it is not faulty 4 Replace the power strip with a known functional power strip to be sure it is not faulty 5 Have a qualified electrician check the line voltage to be sure it meets the requir...

Page 32: ... Change the battery to be sure damage was not caused by excessive heat particularly if a recent air conditioning outage has occurred NOTE The optimal operating temperature for UPS batteries is 25 C 77 F For approximately every 8 C to 10 C 16 F to 18 F average increase in ambient temperature above the optimal temperature battery life is reduced by 50 percent Low battery warning is displayed Action ...

Page 33: ...esting the device on page 34 Problems with new hardware Action 1 Refer to the server documentation to be sure the hardware being installed is a supported option on the server Remove unsupported hardware 2 Refer to the release notes included with the hardware to be sure the problem is not caused by a last minute change to the hardware release If no documentation is available refer to the HP support...

Page 34: ...ird party device problems Action 1 Refer to the server and operating system documentation to be sure the server and operating system support the device 2 Be sure the latest device drivers are installed 3 Refer to the device documentation to be sure the device is properly installed For example a third party PCI or PCI X board may be required to be installed on the primary PCI or PCI X bus respectiv...

Page 35: ...able CD 5 If attempting to boot from a USB CD ROM drive refer to the operating system and server documentation to be sure both support booting from a USB CD ROM drive Data read from the drive is inconsistent or drive cannot read data Action 1 Clean the drive and media 2 If a paper or plastic label has been applied to the surface of the CD or DVD in use remove the label and any adhesive residue 3 B...

Page 36: ...e tape Other errors are occurring Action Replace the drive DLT drive problems Server cannot write to tape Action If the drive cleaning light is on clean the drive NOTE DLT cleaning cartridges are good for only 20 uses If the cleaning cartridge is near that limit and the drive cleaning light is still on after running the cleaning cartridge use a new cleaning tape to clean the drive If the tape is w...

Page 37: ... sure the type of tape being used is supported by the drive Server cannot find the DLT drive Action Be sure a device conflict does not exist Check for duplicate SCSI IDs in use and refer to the documentation of the DLT drive and the array controller to be sure they are compatible Be sure the maximum number of drives per controller has not been exceeded Refer to the controller documentation to dete...

Page 38: ... the server Refer to the server documentation for specifications on fan requirements 6 Be sure all fan slots have fans or blanks installed Refer to the server documentation for requirements 7 Verify the fan airflow path is not blocked by cables or other material Hard drive problems System completes POST but hard drive fails Action 1 Be sure no loose connections on page 17 exist 2 Be sure no device...

Page 39: ...r larger capacity than the original drive Memory problems General memory problems are occurring Action Isolate and minimize the memory configuration Use care when handling DIMMs o Be sure the memory meets the server requirements and is installed as required by the server Some servers may require that memory banks be populated fully or that all memory within a memory bank must be the same size type...

Page 40: ...the memory is the correct type for the server and is installed according to the server requirements Refer to the server documentation or HP website http www hp com 2 Be sure you have not exceeded the memory limits of the server or operating system Refer to the server documentation 3 Be sure the memory is properly seated 4 Be sure no conflicts are occurring with existing memory Run the server setup...

Page 41: ...lty processor or processors Be sure the processor configurations at each step are compatible with the server requirements PPM problems Action If the PPMs are not integrated on the system board CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage 1...

Page 42: ... Be sure the monitor power cord is plugged into a working grounded earthed AC outlet 3 Be sure the monitor is cabled to the intended server or KVM connection 4 Be sure no loose connections on page 17 exist o For rack mounted servers check the cables to the KVM switch and be sure the switch is correctly set for the server You may need to connect the monitor directly to the server to be sure the KVM...

Page 43: ...re the 15 pin VGA cable is securely connected to the correct VGA port on the server and to the monitor Be sure the monitor and any KVM switch are compatible with the VGA output of the server Slow moving horizontal lines are displayed Action Be sure magnetic field interference is not occurring Move the monitor away from other monitors or power transformers Audio problems Action Be sure the server s...

Page 44: ... PS 2 keyboard or mouse the diagnostic adapter cannot be connected as a hot plug device Connect the diagnostic adapter before booting the server or switch to USB devices if supported to use the diagnostic adapter hot plug functionality Modem problems No dial tone exists Action 1 Be sure the cables are plugged in as specified in the modem documentation 2 Connect a working telephone directly to the ...

Page 45: ...swering machine b Restart the server and then reattempt the connection Modem disconnects while online Action 1 Be sure no loose connections on page 17 exist 2 Be sure no line interference exists Retry the connection by dialing the number several times If conditions remain poor contact the telephone company to have the line tested 3 Be sure an incoming call is not breaking the connection due to cal...

Page 46: ...etwork controller LEDs to see if any statuses indicate the source of the problem For LED information refer to the network controller documentation 2 Be sure no loose connections on page 17 exist 3 Be sure the network cable is working by replacing it with a known functional cable 4 Be sure a software problem has not caused failure Refer to the operating system documentation for guidelines on adding...

Page 47: ... sure no loose connections on page 17 exist 2 Be sure the server and operating system support the controller Refer to the server and operating system documentation 3 Be sure the new expansion board has not changed the server configuration requiring reinstallation of the network driver a Uninstall the network controller driver for the malfunctioning controller in the operating system b Restart the ...

Page 48: ...may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com hps In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Server information you need Before contacting HP collect the following All information from any troub...

Page 49: ... o Boot ini o Memory dmp o Event logs o Dr Watson log drwtsn32 log if a user mode application such as the Insight Agents is having a problem o IRQ and I O address information in text format An updated Emergency Repair Diskette If HP drivers are installed o Version of the PSP used o List of drivers from the PSP The drive subsystem and file system information o Number and size of partitions and logi...

Page 50: ... Novell NetWare operating systems Collect the following information Whether the operating system was factory installed Operating system version number Printouts or electronic copies to e mail to a support technician of AUTOEXEC NCF STARTUP NCF and the system directory A list of the modules Use CONLOG NLM to identify the modules and to check whether errors occur when the modules attempt to load A l...

Page 51: ...wconfig command o Output of etc ifconfig command o etc conf cf d sdevice o etc inittab o etc conf cf d stune o etc conf cf d config h o etc conf cf d sdevice o var adm messages if PANIC messages are displayed If HP drivers are installed o Version of the EFS used o List of drivers from the EFS If management agents are installed version number of the agents System dumps if they can be obtained in ca...

Page 52: ...installed with the firmware revisions A list of each third party software component installed with the versions A detailed description of the problem and any associated error messages Sun Solaris operating systems Collect the following information Operating system version number Type of installation selected Interactive WebStart or Customer JumpStart Which software group selected for installation ...

Page 53: ...mentation for information on procedures hardware options software tools and operating systems supported by the server Refer to Server software and configuration utilities Software and configuration utilities on page 16 for more information Operating system updates Use care when applying operating system updates Service Packs hotfixes and patches Before updating the operating system read the releas...

Page 54: ...o at least 2000 During installation of Sun Solaris the system locks up or a panic error occurs Action Disable ACPI support in Sun Solaris Refer to the Sun website http www sun com for documentation on how to disable ACPI Restoring to a backed up version If you recently upgraded the operating system or software and cannot resolve the problem you can try restoring a previously saved version of the s...

Page 55: ...Refer to the NetWare documentation for more information o Caldera UnixWare and SCO OpenServer from Caldera Emergency boot diskette Refer to the Caldera UnixWare or SCO OpenServer from Caldera documentation for more information o Sun Solaris Device Configuration Assistant boot diskette Refer to the Solaris documentation for more information o IBM OS 2 Power up the server from the startup diskettes ...

Page 56: ...application Be sure you have the most current drivers Firmware maintenance HP has developed technologies to help ensure that HP servers provide maximum uptime with minimal maintenance Many of these technologies also reduce server management efforts enabling administrators to work on issues and resolve problems without taking servers offline Types of ROM Types of ROMs include System ROM on page 56 ...

Page 57: ...e http h18023 www1 hp com support files server us romflash html Updating firmware To update the firmware 1 Check the firmware version on the device 2 Determine the latest firmware version available 3 If a TPM is installed and enabled on the server disable BitLocker before updating the firmware For more information see the operating system documentation 4 Update the firmware to the current version ...

Page 58: ... of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the se...

Page 59: ...ement 59 5 Remove the battery To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider ...

Page 60: ...ample personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the la...

Page 61: ...s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6836 F...

Page 62: ...uct complies with the following EU Directives Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking place...

Page 63: ...lectrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste dispo...

Page 64: ...tion Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser ...

Page 65: ...rized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Power cord statement for Japan Acoustics st...

Page 66: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Page 67: ...service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com hps In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Customer S...

Page 68: ...ciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l envoie directement Il existe deux catégories de pièces CSR Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire Si vous demandez à HP de remplacer ces pièces les c...

Page 69: ...di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 gior...

Page 70: ...es o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ...

Page 71: ... onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indi...

Page 72: ...ido Onde as condições geográficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário...

Page 73: ...Technical support 73 ...

Page 74: ...Technical support 74 ...

Page 75: ...ration Utility ASR Automatic Server Recovery BIOS Basic Input Output System BMC baseboard management controller CCITT International Telegraph and Telephone Consultative Committee CS cable select DDR double data rate DIMM dual inline memory module DU driver update EFS Extended Feature Supplement ESD electrostatic discharge ...

Page 76: ...chnical Commission IML Integrated Management Log IRQ interrupt request ISP Internet service provider KVM keyboard video and mouse LED light emitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface controller NLM NetWare Loadable Module ...

Page 77: ...ipheral component interface PCI Express Peripheral Component Interconnect Express PCI X peripheral component interconnect extended PDU power distribution unit POST Power On Self Test PPM processor power module PSP ProLiant Support Pack RBSU ROM Based Setup Utility ROM read only memory SAS serial attached SCSI SATA serial ATA ...

Page 78: ... form factor SIM Systems Insight Manager SSD support software diskette TCP IP Transmission Control Protocol Internet Protocol TMRA recommended ambient operating temperature TPM trusted platform module UID unit identification UPS uninterruptible power system USB universal serial bus VGA video graphics array ...

Page 79: ...drives 36 data loss 35 data recovery 35 Declaration of Conformity 61 diagnosing problems 17 20 Diagnostic Adapter 44 diagnostic steps 20 diagnostic tools 16 dial tone 44 drive failure detecting 35 37 drive not found 37 E electrical grounding requirements 9 electrostatic discharge 66 energy saver features 43 environmental requirements 7 error log 54 error messages 54 European Union notice 62 extern...

Page 80: ...al Installation Services 7 options installation 10 12 P panic error 54 patches 53 PCI boards 34 PCI Devices option 12 phone numbers 67 power cord 19 65 power distribution unit PDU 9 power problems 31 power requirements 9 power source 31 power supplies 13 31 powering down 5 powering up 5 PPM processor power module 41 PPM failure LEDs 41 PPM problems 41 PPM slots 41 printer problems 43 problem diagn...

Page 81: ...tom information 20 system board battery 64 T Taiwan battery recycling notice 65 technical support 67 telephone numbers 67 temperature requirements 8 third party devices 34 troubleshooting 17 troubleshooting sequence 20 Trusted Platform Module TPM 14 U unknown problem 32 updating drivers 16 updating the operating system 53 updating the system ROM 56 UPS uninterruptible power supply 9 32 utilities 1...

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