●
If the camera is warm, the effect will diminish as the camera cools. For best image
quality, avoid storing the camera in very hot locations.
●
Use
Image Advice
(see
Image Advice
under
).
Images are missing on my camera.
Remove the memory card and see if the images are stored in internal memory.
The Power light is on but the Image Display is off, or the camera seems stuck and
won’t operate.
●
Press
Live View/Playback
to reactivate the Image Display.
●
Reset the camera (see
The camera responds sluggishly when trying to review images.
See
for tips about memory
cards.
Video recording terminates abruptly. The video is saved successfully, but it is
shorter than expected.
●
Choose a lower resolution/compression combination for the video (see
Video
Quality
under
).
●
Replace your memory card with a faster card. Look for cards marked High
Performance, Pro, Ultra, or High Speed.
Video recording terminates abruptly and the video will not play back.
Reformat the card (see
Install and format an optional memory card
).
The camera gets warm (or even hot) to the touch.
This is normal. However, if anything seems out of the ordinary, turn off the camera,
remove it from AC power, and allow the camera to cool. Then examine the camera and
the battery for signs of possible damage.
For best image quality, turn off the camera when not using. Always store the camera in
a cool place.
My camera stalls when establishing a connection to the computer.
●
Ensure that the USB cable is properly connected to the camera and computer.
●
Try connecting the USB cable to another USB port on the computer.
●
Turn the camera off, then on again. If that does not fix the problem, reset the camera
(see
●
If the problem persists, contact HP Support (see
I cannot transfer images from the camera to my computer.
●
Either install the HP Photosmart Software (see
), or
Transferring images without HP Photosmart Software
●
Set your camera to act as a
Disk Drive
(see
).
Chapter 8
