HP P 1981 A, Installation Manual

Page: 16 / 36

12 English
Troubleshooting Scenarios
Use the following scenarios to solve problems:
Scenario 1
I can not make a connection between my computer(s), or to the Internet.
1 If the Access Point is in one of the special modes, wait for approximately one
minute to allow the Access Point to return to normal operation. Perform a reset
if the Access Point does not automatically return from a special mode to normal
operation within approximately one minute.
2 Make sure you have set the right values for the following USB Wireless LAN
parameters on your wireless computers:
•Network Name: Enter the Access Point ID
•Encryption Key: Enter the last 5 digits of the Access Point ID.
NOTE
Note: The Access Point and all USB Wireless LANs in the wireless network must have
the same Encryption Key in order for the devices to transmit and receive readable
data. This means that if you changed the Encryption Key with the RG Setup Utility,
you have to update the Encryption Key in the USB Wireless LAN settings on every
wireless PCs in your network.
3 Use the Access Point LED table or the Access Point Troubleshooting table to find
the problem.
Scenario 2
My network worked fine, but after running the RG Setup utility I can not make a
connection between my computer(s), or to the Internet.
1 Make sure to set the right value for the Access Point ID in the RG Setup utility.
2 The Access Point and all USB Wireless LANs in your wireless network, must have
the same Encryption Key in order for the devices to transmit and receive
readable data. This means that if you changed the Encryption Key for the Access
Point in the RG Setup utility, you have to update the Encryption Key on every
wireless computer in your network.
3 Use the Access Point LEDs and the Access Point Troubleshooting table to find
the problem.
ap-us.book Page 12 Thursday, November 16, 2000 10:36 AM