5 Troubleshooting Common Problems
Problems related to Web Browser
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English
Problems booting on the HP ConfigTailor CD-ROM.
The client tasks ‘Remote Installation’, ‘Local Installation' and 'Local
Recovery' all require booting the client PC workstation on the HP
ConfigTailor CD-ROM.
To be able to boot from the HP ConfigTailor CD-ROM, your machine
must be correctly configured.
While booting, press F8 to enter Boot Order Menu. When prompted,
select “ATAPI CD-ROM” and then Enter. If this does not work, or
cannot be done:
a
While booting, press F2 key to enter the Setup of your machine.
b
Select the 'Security' menu, then 'Boot Devices Security'. You
should see the following message: 'Start from ATAPI CD-ROM
[Enabled]'. If this option is disabled, enable it.
c
Save this configuration and exit the BIOS Setup program.
d
While the system is booting, press F8 to enter Boot Order Menu.
When prompted, select “ATAPI CD-ROM” and then Enter.
WARNING
Starting from ‘ATAPI CD-ROM' is disabled by a Full Remote
Installation. Consequently, if you chose in Configuration Wizard to
“Stop when Windows NT 4.0 has been fully installed...”, the 'Boot on
CD-ROM' option will be disabled.
Problems related to Web Browser
Poor displaying of HP ConfigTailor HTML interface (for
example, Welcome Screen).
If the HP ConfigTailor HTML screens are not displayed well on your
web browser, it is recommended that you use the 800x600 resolution
display setting (accessed using Windows NT Control Panel) in
conjunction with the “Small Fonts” option (usually accessed in the
View menu of your web browser).
