HP J8168A Installation And Getting Started Manual Download Page 7

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4 Troubleshooting

Basic Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Diagnosing with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

LED patterns for General Switch Troubleshooting . . . . . . . . . . . . . . . 4-4

LED Patterns for PoE Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Proactive Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Hardware Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Testing the Switch by Resetting It . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Checking the Switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Checking Console Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Testing Twisted-Pair Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Testing Switch-to-Device Network Communications . . . . . . . . . . . . 4-11

Testing End-to-End Network Communications . . . . . . . . . . . . . . . . . 4-11

Restoring the Factory Default Configuration . . . . . . . . . . . . . . . . . . . . . . . 4-12

Downloading New Switch Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

HP Customer Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Before Calling Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

A Switch Specifications

Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

RPS/EPS Electrical Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

BTU Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

RPS/EPS Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Cable Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Summary of Contents for J8168A

Page 1: ...Power over Ethernet ProCurve 2610 Switches Installation and Getting Started Guide ...

Page 2: ......

Page 3: ...HP ProCurve 2610 Switches Installation and Getting Started Guide ...

Page 4: ...be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard Warranty See the Customer Support Warranty booklet included with the product A copy of the specific warranty terms applica...

Page 5: ... the Switch Included Parts 2 1 Installation Precautions 2 3 Installation Procedures 2 4 1 Prepare the Installation Site 2 6 2 Verify the Switch Passes Self Test 2 6 LED Behavior 2 8 3 Mount the Switch 2 9 Rack or Cabinet Mounting 2 9 Rack Mounting the 2610 PWR switches 2 10 Rack Mounting the Non PWR Switches 2 12 Flat Wall Mounting 2 14 Wall mounting Horizontal 2 14 Horizontal Surface Mounting 2 1...

Page 6: ... EPS LEDs 2 21 610 EPS LEDs 2 24 8 Optional Connect a Console to the Switch 2 26 Terminal Configuration 2 26 Direct Console Access 2 27 Sample Network Topologies for Non PWR Switches 2 28 As a Desktop Switch 2 28 As a Segment Switch 2 29 Connecting to a Backbone Switch 2 30 Sample Network Topologies for PWR Switches 2 32 As a Desktop Switch Implementing PoE 2 32 As a Segment Switch Implementing Po...

Page 7: ... 10 Checking Console Messages 4 10 Testing Twisted Pair Cabling 4 11 Testing Switch to Device Network Communications 4 11 Testing End to End Network Communications 4 11 Restoring the Factory Default Configuration 4 12 Downloading New Switch Software 4 13 HP Customer Support Services 4 13 Before Calling Support 4 13 A Switch Specifications Physical A 1 Electrical A 1 RPS EPS Electrical Input A 2 En...

Page 8: ...or 100 Mbps Network Connection B 7 Cable Diagram B 7 Pin Assignments B 7 Straight Through Twisted Pair Cable for 1000 Mbps Network Connections B 8 Cable Diagram B 8 Pin Assignments B 8 C Safety and EMC Regulatory Statements Safety Information C 1 Informations concernant la sécurité C 2 Hinweise zur Sicherheit C 3 Considerazioni sulla sicurezza C 4 Consideraciones sobre seguridad C 5 Safety Informa...

Page 9: ...vii D Recycle Statements Waste Electrical and Electronic Equipment WEEE Statements D 1 Index ...

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Page 11: ...hese switches are store and forward devices that offer low latency for high speed networking The 2610 PWR Switches also support Redundant Power Supply and Power over Ethernet PoE technologies HP ProCurve Switch 2610 24 J9085A HP ProCurve Switch 2610 48 J9088A HP ProCurve Switch 2610 24 12PWR J9086A HP ProCurve Switch 2610 24 PWR J9087A HP ProCurve Switch 2610 48 PWR J9089A ...

Page 12: ...N Access Points and other appliances to receive power as well as data over existing LAN cabling without needing to modify the existing Ethernet infrastructure The 2610 PWR Switches are designed with an internal PoE power supply capable of providing 406 watts of PoE power 126 watts on the 2610 24 12PWR All of the Switch 2610 PWR ports can provide up to 15 4 watts or 7 5 watts if all 12 ports are us...

Page 13: ... the switch internal AC power supply fail As an EPS unit the 600 RPS EPS and the 610 EPS can supply up to 408 watts of PoE power to the switch if the internal PoE power supply of the switch should fail When used with the Switch 2610 48 PWR the additional EPS power can provide up to 15 4 watts per port for 48 ports For further information regarding the 600 RPS EPS or the 610 EPS PoE capabilities se...

Page 14: ...nd Clear buttons LED Mode select button and indicator LEDs 10 100Base TX RJ 45 ports1 Uplink ports 1000Base T2 and Mini GBIC Switch port LEDs RPS EPS Fan and Test Status LEDs Power and Fault LEDs Console Port ProCurve Switch 2610 24 1 All 10 100Base TX RJ 45 ports have the Auto MDIX feature 2 Two RJ 45 10 100 1000Base T ports and two Mini GBIC SFP slots Console Port Reset and Clear buttons Switch ...

Page 15: ...receiving power Flashing2 Afailureoftheinternalpowersupply Itshouldbeflashingsimultaneously with the Fault LED If an RPS is connected to the switch the RPS is actively powering the switch the RPS LED will be on Fault orange Off The normal state indicates there are no fault conditions on the switch Flashing2 A fault has occurred with a component on the switch The Status LED for the component with t...

Page 16: ...hing orange1 Off Normal operation An external power supply is connected and operating correctly The external power supply could be powering the unit An external power supply is connected but may be powering another switch or the external power supply has experienced a fault Only this LED flashes the Fault LED is off An external power supply is not connected EPS Status 3 green On Flashing orange1 O...

Page 17: ...er cycled or reset The switch is not operational until this LED goes off The Test LED also comes on briefly when you hot swap a mini GBIC into the switch the mini GBIC is tested when it is hot swapped Flashing orange2 A component of the switch has failed its self test The switch Fault LED Test LED and the failed component LED will flash simultaneously 1 The flashing behavior is an on off cycle onc...

Page 18: ...nd then go to normal operation This indicates the mini GBIC has been recognized by the switch Switch 2610 PWR Series Link green On The port is enabled and receiving a link indication from the connected device In PoE mode indicates that the port is configured to enable PoE power delivery to the connected device Off One of these condition exists no active network cable is connected to the port the p...

Page 19: ...de LED is controlled by the LED Mode select button and the current setting is indicated by the LED Mode indicator LEDs near the button Press the button to step from one view mode to the next The default view is Activity Act Mode LED Link LED port number LED Mode select button and indicator LEDs The PWR switches also have two LEDs per port The Link status is always shown by the Link LED as with the...

Page 20: ...hat you may have configured Use this feature if you have misplaced the password and need console access This button is provided as a convenience however if you areconcerned with thesecurity oftheswitch configurationandoperation you should make sure the switch is installed in a secure location This button can be disabled by a CLI command Restoring Factory Default Configuration See Reset Button abov...

Page 21: ...nnect a Console to the Switch on page 26 in chapter 2 Installing the Switch The console can be a PC or workstation running a VT 100 terminal emulator or a VT 100 terminal Back of the Switch Figure 1 3 ProCurve Switch 2610 24 and 2610 48 non PWR Figure 1 4 ProCurve Switch 2610 24 PWR and 2610 48 PWR Figure 1 5 ProCurve Switch 2610 24 12PWR AC power connector RPS Input AC power connector RPS Input E...

Page 22: ...ink ports two are 1000Base T RJ 45 and two are mini GBIC SFP slots Power over Ethernet PoE operation the 2610 PWR Switches are IEEE 802 3af compliant and provide up to 15 4W per port to power IP phones wireless access points web cameras and more For more information see the PoE Planning and Implementation Guide which is on the ProCurve Web site at www hp com go procurve manuals See page 1 13 The 2...

Page 23: ...P based graphical network management tool that you can use to manage your entire network Support for the Spanning Tree Protocol to eliminate network loops Support for up to 30 IEEE 802 1Q compliant VLANs so you can divide the attached end nodes into logical groupings that fit your business needs Download of new switch software for product enhancements or bug fixes Dual speed fans to maintain cooli...

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Page 25: ...roCurve Switches General Safety and Regulatory Information booklet 2610 Switch Specific Safety and Regulatory Information sheet Console cable Customer Support Warranty booklet Accessory kits 2610 Non PWR switches and the J9086A 24 12 port partial PoE switch 2610 PWR switches J9087A and J9089A Kit number 5069 6535 Contains two mounting brackets eight 8 mm M4 screws to attach the mounting brackets t...

Page 26: ...dom Hong Kong Singapore United States Canada Mexico South Africa Thailand Taiwan India 8120 6803 8120 8377 8120 6802 8120 6806 8120 6804 8120 6807 8120 8709 8120 6805 8120 8929 8121 0673 8121 0964 8121 0780 8120 6810 8120 8471 8120 6811 8120 6814 8120 6804 8120 6815 8120 6809 8120 2371 8120 8929 8121 0673 8121 0964 8120 8929 2 1 The cords for the PWR Switches support a higher amperage 2 The 2610 2...

Page 27: ...sure the cord is adequately sized for the switch s current requirements In addition be sure to use a power cord displaying the mark of the safety agency that defines the regulations for power cords in your country The mark is your assurance that the power cord can be used safely with the switch If the PWR device s supplied power cord does not fit contact ProCurve Networking support When installing...

Page 28: ...or on a horizontal surface The 2610 PWR Switches must not be wall mounted The 2610 Non PWR Switches can be wall mounted See page 2 14 for wall mounting instruc tions The following switches can be rack mounted with rail kit part number 508783 B21 J9085A ProCurve Switch 2610 24 J9088A ProCurve Switch 2610 48 J9086A ProCurve Switch 2610 24 12PWR 4 Connect power to the switch page 2 16 Once the switch...

Page 29: ... to configure an IP addresssoitcanbemanagedusing awebbrowser fromanSNMPnetwork management station or through a Telnet session Configuration changes can be made by using the included console cable to connect a PC to the switch s console port At this point your switch is fully installed See the rest of this chapter if you need more detailed information on any of these installation steps ...

Page 30: ...ch leave at least 7 6 cm 3 inches of space for the twisted pair and fiber optic cabling In the back of the switch leave at least 3 8 cm 1 1 2 inches of space for the power cord On the sides of the switch leave at least 7 6 cm 3 inches for cooling 2 Verify the Switch Passes Self Test Before mounting the switch in its network location you should first verify it is working properly by plugging it int...

Page 31: ...ed If your installation requires a different power cord than the one supplied with the switch be sure the cord is adequately sized for the switch s current requirements In addition be sure to use a power cord displaying the mark of the safety agency that defines the regulations for power cords in your country The mark is your assurance that the power cord can be used safely with the switch Ifthe P...

Page 32: ... on The Fault and Test LEDs go off The port LEDs on the front of the switch go into their normal opera tional mode If the ports are connected to active network devices the LEDs behave according to the Port LED View or LED Mode selected The default view mode Link the LEDs should be on and the Mode LEDs will flicker if there is network activity If the ports are not connected to active network device...

Page 33: ...ide variety of mounting options Secure the rack in accordance with the manufacture s safety guidelines WA R NI NG For safe operation please read the mounting precautions on page 2 3 before mounting a switch Eq ui pm en t Ca bi ne t N ot e The 12 24 screws supplied with the switch are the correct threading for standard EIA TIA open 19 inch racks If installing the switch in an equipment cabinet such...

Page 34: ...arge mounting brackets WA R NI NG For safe reliable installation only use the screws provided in the accessory kit to attach the mounting brackets to the switch N ot e The mounting brackets have multiple mounting holes and can be rotated allowing for a wide variety of mounting options These include mounting the switch so that its front face is flush with the face of the rack or mounting it in a mo...

Page 35: ...witch 2 Hold the switch with attached brackets up to the rack and move it vertically until rack holes line up with the bracket holes then insert and tighten the four number 12 24 screws holding the brackets to the rack Figure 2 5 Mounting in a rack Install 12 24 screws ...

Page 36: ...mounting brackets N ot e The mounting brackets have multiple mounting holes and can be rotated allowing for a wide variety of mounting options These include mounting the switch so that its front face is flush with the face of the rack or mounting it in a more balanced position as shown in the illustration WA R NI NG For safe reliable installation only use the screws provided in the accessory kit t...

Page 37: ...witch 2 Hold the switch with attached brackets up to the rack and move it vertically until rack holes line up with the bracket holes then insert and tighten the four number 12 24 screws holding the brackets to the rack Figure 2 7 Mounting in a rack Install 12 24 screws ...

Page 38: ...ll the switch with either side vent holes vertical facing downward Do not wall mount the 2610 PWR switches Ca ut ion The switch should be mounted only to a wall or wood surface that is at least 1 2 inch 12 7 mm plywood or its equivalent Supported Wall Mounting Positions WA R NI NG The Switch 2610 PWR Switches are not wall mountable Wall mounting Horizontal 1 Use a 1 Phillips cross head screwdriver...

Page 39: ...upported Horizontal Surface Mounting Place the switch on a table or other horizontal surface The switch comes with rubber feet in the accessory kit that can be used to help keep the switch from sliding on the surface Attach the rubber feet to the four corners on the bottom of the switch within the embossed angled lines Use a sturdy surface in an uncluttered area You may want to secure the networki...

Page 40: ...witch Using the RJ 45 Connectors To connect Push the RJ 45 plug into the RJ 45 port until the tab on the plug clicks into place When power is on for the switchandfortheconnecteddevice the Link LED for the port should lighttoconfirmapowered ondevice for example an end node is at the other end of the cable If the Link LED does not go on when the network cable is connected to the port see Diagnosing ...

Page 41: ...e at half duplex Ensure the network cable is NOT connected when you install or remove a mini GBIC C a ut i on Use only supported genuine ProCurve mini GBICs with your switch Non ProCurve mini GBICs are not supported and their use may result in product malfunction Should you require additional ProCurve mini GBICs contact your ProCurve Networking Sales and Service Office or authorized dealer Install...

Page 42: ...lot Replace the protective plastic cover on the mini GBIC Connecting Cables to mini GBICs If you have any mini GBICs installed in the switch the type of network connections you will need to use depends on the type of mini GBICs you have installed See appendix B Cabling and Technology Information for cabling information For mini GBICs ports and in general for all the switch ports when a network cab...

Page 43: ... Guide which is on the ProCurve Web site at www hp com go procurve manuals See page 1 13 The 600 RPS EPS is an unmanaged power supply that only provides information by way of LEDs The 610 EPS only provides external PoE power External Power over Ethernet PoE power to up to four switch products The 610 EPS can supply 408 watts if one port of a pair is used or 204 watts if two ports of a pair are use...

Page 44: ...wo EPS Ports The 600 RPS EPS can provide a maximum of 408 watts of PoE power to a switch It is important to understand the PoE power requirements of the 2610 PWR Series switches because if the PoE power is not planned and implemented correctly the end devices connected to the switch ports may not receive power if an internal switch PoE power supply should fail For further information regarding the...

Page 45: ...f the LEDs see the documentation that came with the 600 RPS EPS The 600 RPS EPS LEDs are located on the back of the device These LEDs are duplicated on the front of the device for your convenience The following graphic shows an example of the back of the 600 EPS RPS There are two green LEDs for each RPS and EPS port Device Connected Power Status Figure 2 12 RPS EPS status LEDs R3 R4 R5 R6 E1 Devic...

Page 46: ...ect the RPS cable to the 600 RPS EPS then to the 2610 switch Figure 2 13 Connecting a 600 RPS EPS to a 2610 RPS Fault locatedon the front Device Connected Power Status Message Off Off Off Nothing Connected On or Off Off On Not a valid state should never happen Off On Off Switch is connected RPS is available but not required Off On On RPS is powering the connected device Flashing Off Flashing RPS E...

Page 47: ...e backup power for up to six switches The 600 RPS EPS can supply power to only one connected and failed switch at a time In the illustration above the switch connected to RPS port 1 has the highest priority and the switch connected to RPS port 6 has the lowest priority When multiple switches fail a switch connected to a higher priority port always receives power before a switch connected to a lowe...

Page 48: ...The following illustration demonstrates an example of connectivity between a 610 EPS device and two Switch devices as a PoE power supply Switch EPS output EPS input port Power Fault hp procurve 610 eps J8169A Fan Temp Status flash Temperature too high Fan Temp Status Fault flash Fan failure Fan Temp Status Internal Power Status In Ready Out Ready Backup Power Ports Status EPS Ports Pair A 408 W to...

Page 49: ... procurve 610 eps J8169A Fan Temp Status flash Temperature too high Fan Temp Status Fault flash Fan failure Fan Temp Status Internal Power Status In Ready Out Ready Backup Power Ports Status EPS Ports Pair A 408 W total for PoE applications EPS Ports 50V 8 3A max each EPS A1 Power Status A2 B1 B2 A1 Device Connected EPS A2 EPS B1 Power Status Device Connected EPS B2 EPS Ports Pair B 408 W total fo...

Page 50: ...er out of band console access or through DHCP Bootp For more information on IP addressing and on starting a Telnet session see chapter 3 Configuring the Switch in the Management and Configuration Guide which is on the ProCurve Web site at www hp com go procurve manuals See page 1 13 The 2610 Switches can simultaneously support one out of band console session through the Console Port and in band Te...

Page 51: ...ss Enter two or three times and you will see the copyright page and the message Press any key to continue Press a key and you will then see the switch console command CLI prompt for example ProCurve Switch If you want to continue with console management of the switch at this time see chapter 3 Getting Started With Switch Configuration for some basic configuration steps For more detailed informatio...

Page 52: ...Switch Figure 2 20 Basic desktop configuration The 2610 Switches are designed to be used primarily as desktop switches to which end nodes printers other peripherals and servers are directly connected as shown in the above illustration The end node devices are connected to the switch by straight through or crossover twisted pair cables Either cable type can be used because of the Auto MDIX feature ...

Page 53: ...nters and local servers attached are both connected to a Switch 2610 48 The devices attached to the two desktop switches can now communicate with each other through the switch They can also all communicate with the server that is connected to a 1000Base T port on the switch Switch 2610 48 Server with Gigabit Ethernet NIC Category 5e twisted pair straight through or crossover cable for 1000 Mbps co...

Page 54: ... auto negotiate the link characteristics for this feature to work The switch in turn can be connected to a network backbone through fiber optic cabling connected to a Gigabit SX LX or LH mini GBIC Now all the devices on these network segments can access other network resources that are connected elsewhere on the network backbone Always remember when connecting fiber optics that all components matc...

Page 55: ...witched network All the devices in this network can communicate with each other For example with Gigabit SX Mini GBICs installed in a Mini GBIC Module in the Switch 5406zl the entire switched topology could be connected to a campus backbone as shown in the illustration above N ot e In the Figure 2 22 the 1000 Mbps fiber optic connection between the Switch 2610s and the Switch 5406zl is by way of a...

Page 56: ...own in the above illustration Except now these switches can supply PoE power to end devices such as IP telephones As shown in the above illustration the IP telephones can be connected in line that is between the switch and the end device in this case a PC The IP telephones have two ports one in and one out Therefore the phone receives voice andpower fromthe switch andthe PC can send and receive da...

Page 57: ...ch 2610 48 PWR Both the telephones and WAPs will receive PoE power from each of the switches Only devices directly connected to the PWR switches can receive PoE power Devices connected to a non PWR segment switch cannot receive PoE power Server with Gigabit Ethernet NIC Switch 2610 48 Non PWR Gigabit fiber optic cable uplink Switch 2610 48 PWR 600 RPS EPS PCs printers and local servers Switch 2610...

Page 58: ...ecting to a Backbone Switch Implementing PoE Figure 2 25 Networking PoE switches to a gigabit ethernet backbone To Gigabit Ethernet backbone Wireless Access Point 600 RPS EPS Switch 2610 48 PWR Switch 2610 48 PWR Gigabit fiber optic cable Switch 5406zl Switch 2610 48 non PWR Switch 2610 48 non PWR ...

Page 59: ...a Switch 2610 or 2610 PWR Series device as the Commander and give that switch an IP address Up to 15 other switches in the network can then easily be configured as Members of the stack and managed through the Commander s IP address The management includes Telnet access and web browser interface access to the Commander and to each Member switch through the Commander For more information on stacking...

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Page 61: ...e left at their default settings or you can configure them with values you enter Many other features can be configured through the switch s console interface to optimize the switch s performance to enhance your control of the network traffic and to improve network security Once an IP address has been configured on the switch these features can be accessed more conveniently through a remote Telnet ...

Page 62: ...CLI prompt the default display The CLI prompt appears for example ProCurve 2 At the prompt enter the setup command to display the Switch Setup screen The following illustration shows the Setup screen with the default settings Figure 3 1 Example console setup screen 3 Use the Tab key to select the Manager Passwordfield and enter a manager password of up to 16 printable ASCII characters 4 Tab to the...

Page 63: ...T Community Name public Default setting recommended Spanning Tree Enabled No Default setting recommended unless STP is already running on your network or the switch will be used in complex network topologies Default Gateway blank Optional Enterthe IPaddress ofthenext hop gatewaynodeif network traffic needs to be able to reach off subnet destinations Time Sync Method None Optional The protocol the ...

Page 64: ...tures that can be configured on the Series 2610 Switches see the Management and Configuration Guide which is on the ProCurve Web site at www hp com go procurve manuals See page 1 13 To Recover from a Lost Manager Password If you cannot start a console session at the manager level because of a lost Manager password you can clear all passwords and user names by getting physical access to the switch ...

Page 65: ...connect to the switch s IP address 3 You will see the copyright page and the message Press any key to continue Press a key and you will then see the switch console command CLI prompt for example ProCurve Enter help or to see a list of commands that can be executed at the prompt Entering any command followed by help provides more detailed context help information about the command Entering any comm...

Page 66: ...se see the Management and Configuration Guide which is on the ProCurve Web site at www hp com go procurve manuals See page 1 13 An extensive help system is also available for the web browser interface To access the help system though the subnet on which the switch is installed must have access to the internet xl xl PoE Status ProCurve Switch 2610 48 Status Information J9088A ProCurve Switch 2610 4...

Page 67: ...ls page 4 9 hardware diagnostic tests page 4 10 restoring the factory default configuration page 4 12 downloading new software to the Series 2610 Switches page 4 13 HP Customer Support Services page 4 13 Basic Troubleshooting Tips Most problems are caused by the following situations Check for these items first when starting your troubleshooting Connecting to devices that have a fixed full duplex c...

Page 68: ...a valid network topology Common topology faults include excessive cablelengthandexcessive repeaterdelaysbetweenendnodes Ifyouhave network problems after recent changes to the network change back to the previous topology If you no longer experience the problems the new topology is probably at fault Sample topologies are shown at the end of chapter 2 in this book and some topology configuration guid...

Page 69: ...rough software Use the switch console to determine the port s configuration and verify that there is not an improper or undesired configuration of any of the switch features that may be affecting the port For more information see the Management and Configuration Guide which is on the ProCurve Web site at www hp com go procurve manuals See page 1 13 For more information on possible network problems...

Page 70: ...o the corresponding diagnostic tip on the next few pages Table 4 1 LED Error Indicators LED Pattern Indicating Problems Diagnostic Tips Power Fault RPS EPS Test Fan Port Link LED Off with powercord plugged in 1 1 1 1 1 1 On Prolonged On 1 1 Prolonged On 1 1 On Flashing2 1 1 Flashing2 1 1 On Flashing2 1 1 Off Flashing2 1 On Flashing2 1 1 Flashing2 1 Flashing2 On Off 1 1 Off 1 Off with cable connect...

Page 71: ... point by selecting it from the console Main Menu or by typing Show log at the Manager command prompt If necessary to resolve the problem contact your HP authorized LAN dealer or use the electronic support services from HP to get assistance See the Customer Support Warranty booklet for more information Oneoftheswitch cooling fans may have failed Try disconnecting power from the switch and wait a f...

Page 72: ...switch receive port is connected to the transmit port on the connected device For the dual personality 10 100 1000 T ports be sure a mini GBIC is not installed in the associated slot For1000Base Tconnections verifythenetworkcablingcomplieswiththeIEEE802 3ab standard The cable should be installed according to the ANSI TIA EIA 568 A 5 specifications Cable testing should comply with the stated limita...

Page 73: ...tus screen using the show interfaces command to see if the port has been configured as disabled Other switch features that may affect the port operation include VLANs and IGMP Use the switch console to see how the port is configured for these features Forsoftware troubleshootingtips see the chapter Troubleshooting in the Management and Configuration Guide which is on the ProCurve Web site at www h...

Page 74: ...k in the table for the LED pattern you see on your switch 2 Refer to the corresponding diagnostic tip Table 4 2 LED Error Indicators Diagnostic Tips LED Pattern Indicating Problems Diagnostic Tips Fault PoE Status Port Link Port Mode Off Fast Flash Orange Slow Flash Green Off Slow Flash Slow Flash Orange Slow Flash Green Off Tip Problem Solution PoE oversubscription condition All available PoE pow...

Page 75: ...h and its network connections and to help you take advantage of these proactive networking features A graphical web browser interface you can use to manage your switch from a PC running a supported web browser for example Microsoft Internet Explorer and Netscape Communicator Afull featuredeasy to useconsoleinterfaceyoucanaccessbyconnecting a standard terminal or PC running a terminal emulator to t...

Page 76: ...nd Self Test LEDs on the front of the switch go off after approximately 50 seconds If these LEDs stay on longer than 60 seconds or begin flashing there may be a problem with the switch See Diagnosing With the LEDs on page 4 4 for information on interpreting the LED patterns Checking Console Messages Useful diagnostic messages may be displayed on the console screen when the switch is reset As descr...

Page 77: ...by its MAC address Ping Test a network layer test used on IP networks that sends test packets to any device identified by its IP address These tests can be performed through the switch console interface from a terminal connected to the switch or through a Telnet connection or from the switch s web browser interface For more information see the Management and Configuration Guide which is on the Pro...

Page 78: ...ion problems you should save the switch configuration prior to performing the factory default reset Then after the reset and resolution of the original problem you can restore the saved configuration to the switch For both the save and restore processes you can use the console copy command For more information on this command see the Management and Configuration Guide which is on the ProCurve Web ...

Page 79: ...witch for information on how to use these services to get technical support The ProCurve Web site www hp com go procurve manuals also provides up to date support information Additionally your HP authorized network reseller can provide you with assistance both with services that they offer and with services offered by HP Before Calling Support Before calling your networking dealer or HP Support to ...

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Page 81: ... 4 cm 1 73 in 3 4 kg 7 5 lbs 2610 24 PWR J9087A 44 3 cm 17 4 in 31 8 cm 12 5 in 4 4 cm 1 73 in 6 83 kg 15 05 lbs 2610 48 PWR J9089A 44 3 cm 17 4 in 34 3 cm 13 5 in 4 4 cm 1 73 in 7 58 kg 16 70 lbs 2610 Non PWR Series AC voltage Maximum current Frequency range 2610 24 J9085A 100 127 volts 200 240 volts 0 75A 0 4A 50 60 Hz 50 60 Hz 2610 48 J9088A 100 127 volts 200 240 volts 1 25A 0 75A 50 60 Hz 50 6...

Page 82: ...e Maximum current RPS Input 12 VDC 7 5A EPS Input 50 VDC 16A 2610 Switches Operating Non Operating Temperature 0 C to 50 C 32 F to 122 F 40 C to 70 C 40 F to 158 F Relative humidity non condensing 15 to 95 at 40 C 104 F 15 to 90 at 65 C 149 F Maximum altitude 3 0 Km 10 000 ft 4 6 Km 15 000 ft Switch Model Combined BTU1 Switch only BTU 2610 24 12PWR 827 181 2610 24 PWR 2281 410 2610 48 PWR 2281 410...

Page 83: ...35 T 19 Switch 2610 24 PWR J9087A Geraeuschemission LwA 56 6 dB am fiktiven Arbeitsplatz nach DIN 45635 T 19 Noise Emission LwA 56 6 dB at virtual work space according to DIN 45635 T 19 Switch 2610 48 PWR J9089A Geraeuschemission LwA 56 6 dB am fiktiven Arbeitsplatz nach DIN 45635 T 19 Noise Emission LwA 56 6 dB at virtual work space according to DIN 45635 T 19 RPS EPS Connectors EPS connector A 2...

Page 84: ...E 802 3u 100BASE TX IEEE 802 3ab 1000BASE T 100 FX IEEE 802 3u 100BASE FX EN IEC 60825 Class 1 Laser Product Laser Klasse 1 100 BX IEEE 802 3ah 100BASE BX10 EN IEC 60825 Class 1 Laser Product Laser Klasse 1 1000 SX IEEE 802 3z 1000BASE SX EN IEC 60825 Class 1 Laser Product Laser Klasse 1 1000 LX IEEE 802 3z 1000BASE LX EN IEC 60825 Class 1 Laser Product Laser Klasse 1 1000 LH not an IEEE standard ...

Page 85: ...pecifications Twisted pair copper 100 Mbps Operation Category 5 100 ohm UTP or STP cable complying with IEEE 802 3u 100Base TX specifications 1000 Mbps Operation Category5100 ohm4 pairUTPorSTPcable complyingwithIEEE 802 3ab 1000Base T specifications Category 5e or better is recommended See note on 1000Base T Cable Requirements on page B 2 Multimode fiber 62 5 125 μm or 50 125 μm core cladding diam...

Page 86: ...al Level Far End Crosstalk ELFEXT and Return Loss When testing your cabling be sure to include the patch cables that connect the switch and other end devices to the patch panels on your site The patch cables are frequently overlooked when testing cable and they must also comply with the cabling standards Technology distance specifications Table B 2 Technology Supported cable type Multimode fiber m...

Page 87: ...work cabling at both ends of the network link The patch cord consists of a short length of single mode fiber cable coupled to graded index multimode fiber cable on the transmit side and only multimode cable on the receive side The section of single mode fiber is connected in such a way that it minimizes the effects of the differential mode delay in the multimode cable N ot e Most of the time if yo...

Page 88: ...crossover cables although crossover cables can also be used for any of the connections The 10 100 1000 T ports support the IEEE 802 3ab standard which includes the Auto MDI MDI X feature which operates the same way If you connect a 2610 or 2610 PWR Switch twisted pair port to another switch or hub which typically have MDI X ports the 2610 Switch port automatically operates as an MDI port If you co...

Page 89: ...for data transmission See Note on 1000Base T Cable Require ments on page B 2 for more information on 1000Base T cabling For 10 Mbps connections to the ports you can use Category 3 4 or 5 unshielded twisted pair cable as supported by the IEEE 802 3 Type 10Base T standard For 100 Mbps connections to the ports use 100 ohm Category 5 UTP or STP cable only as supported by the IEEE 802 3u Type 100Base T...

Page 90: ...guration for example 100 Mbps Full Duplex the ports operate as MDI X ports and straight through cables must be then used for connections to PC NICs and other MDI ports Cable Diagram N ot e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 4 5 7 and 8 are not used...

Page 91: ...e 100 Mbps Full Duplex the ports operate as MDI X ports and crossover cables must be then used for connections to hubs or switches or other MDI X network devices Cable Diagram N ot e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 4 5 7 and 8 are not used in th...

Page 92: ...ot e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 4 and 5 on connector A must be wired as a twisted pair to pins 4 and 5 on connector B Pins 7 and 8 on connector A must be wired as a twisted pair to pins 7 and 8 on connector B Pin Assignments For 1000Base T ...

Page 93: ...o hazardous transient volt ages such aslightning or disturbancesin the electrical utilities power grid Handle exposed metal components ofthe networkwith caution Servicing There are no user serviceable parts inside these products Any servicing adjustment maintenance or repair mustbe performed only by service trained personnel These products do not have a power switch they are powered on when the po...

Page 94: ...oumis à des surtensions transitoires dangereuses telles que la foudre ou des perturba tions dans le réseau d alimentation public Manipulez les composants métalliques du réseau avec précautions Aucune pièce contenue à l intérieur de ce produit ne peut être réparée par l utilisateur Tout dépannage réglage entretien ou réparation devra être confié exclusivement à un personnel qualifié Cet appareil ne...

Page 95: ...nnungen ausge setzt werden beispielsweise durch Blitz oder Störungen in dem Starkstromnetz des Elektrizitätswerks Bei der Handhabung exponierter Metallbestandteile des Netzwerkes Vorsicht walten lassen Dieses Gerät enthält innen keine durch den Benutzer zu wartenden Teile Wartungs Anpassungs Instandhaltungs oder Reparaturarbeiten dürfen nur von geschultem Bedienungspersonal durchgeführt werden Die...

Page 96: ...i fra loro i cavi LAN possono occasionalmente andare soggetti a pericolose tensioni transitorie ad esempio provocate da lampi o disturbi nella griglia d ali mentazione della società elettrica siate cauti nel toccare parti esposte in metallo della rete Nessun componente di questo prodotto può essere riparato dall utente Qualsiasi lavoro di riparazione messa a punto manutenzione o assistenza va effe...

Page 97: ... seguro Es posible que los cables de la LAN se vean sometidos de vez en cuando a voltajes momentáneos que entrañen peligro rayos o alteraciones en la red de energía eléctrica Manejar con precaución los componentes de metal de la LAN que estén al descubierto Este aparato no contiene pieza alguna susceptible de reparación por parte del usuario Todas las reparaciones ajustes o servicio de mantenimien...

Page 98: ...C 6 Safety and EMC Regulatory Statements Safety Information Japan Safety and EMC Regulatory Statements Safety Information Japan Ja pa n P o w er C o r d Wa r n i n g ...

Page 99: ...C 7 Safety and EMC Regulatory Statements Safety Information China Safety and EMC Regulatory Statements Safety Information China ...

Page 100: ...ment is operated in a commercial environment This equipment gener ates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area may cause interference in which case the user will be required to correct the interference at his own expense Canada...

Page 101: ...0 0 0 0 0 㓚㒓 0 0 0 0 0 0 0 0 0 0 0 0 亢亢 Ⲭ X 0 0 0 0 0 䗖䜡 ᅝ㺙ᬃᶊ ᅗ䰘 0 0 0 0 0 0 ӊ 0 0 0 0 0 0 CF व 2 㸼 ℸ䚼ӊՓ ⱘ᠔ ৠ ᴤ Ёℸ ᆇ 䋼ⱘ 䞣ഛԢѢ SJ T11363 2006 㾘ᅮⱘ䰤ࠊ㽕 Ǆ X 㸼 ℸ䚼ӊՓ ⱘ㟇ᇥϔ ৠ ᴤ Ёˈℸ ᆇ 䋼ⱘ 䞣催Ѣ SJ T11363 2006 㾘ᅮⱘ䰤ࠊ㽕 Ǆ ᠔ᓩ ⱘ ֱՓ ᳳ䰤䆄ḍ ѻકⱘℷᐌ Փ ᴵӊ བ ᑺ ᑺ ᅮǄ 䰸䴲 ᯢˈℸ ᄤֵᙃѻક ᶧ ࠊ 䆄䗖 Ѣ᠔ ProCurve Networking by HP ѻકǄ This information is required by the People s Republic of China as per their legislation titled Management M...

Page 102: ...1995 A1 2001 A2 2005 FCC CFR47 Part 15 Safety EN 60950 1 2001 A11 2004 IEC 60950 1 2001 EN 60825 1 1994 A1 A2 IEC 60825 1 1993 A2 Class 1 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired opera...

Page 103: ...krer at udstyret genvindes på en måde der beskytter både mennesker og miljø Yderligere oplysninger om hvor du kan aflevere kasseret udstyr til genvinding kan du få hos kommunen den lokale genbrugsstation eller i den butik hvor du købte produktet Seadmete jäätmete kõrvaldamine eramajapidamistes Euroopa Liidus See tootel või selle pakendil olev sümbol näitab et kõnealust toodet ei tohi koos teiste m...

Page 104: ...eben Die getrennte Sammlung und ordnungs gemäße Entsorgung Ihrer Altgeräte trägt zur Erhaltung der natürlichen Ressourcen bei und garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt schützt Informationen dazu wo Sie Rücknahmestellen für Ihre Altgeräte finden erhalten Sie bei Ihrer Stadtverwaltung den örtlichen Müllentsorgungsbetrieben oder im Geschäft in dem Sie das Ger...

Page 105: ...dzīves atkritumiem Jūs atbildat par to lai nolietotās iekārtas tiktu nodotas speciāli iekārtotos punktos kas paredzēti izmantoto elektrisko un elektronisko iekārtu savākšanai otrreizējai pārstrādei Atsevišķa nolietoto iekārtu savākšana un otrreizējā pārstrāde palīdzēs saglabāt dabas resursus un garantēs ka šīs iekārtas tiks otrreizēji pārstrādātas tādā veidā lai pasargātu vidi un cilvēku veselību ...

Page 106: ...ný výrobok sa nesmie likvidovať s domovým odpadom Povinnosťou spotrebiteľa je odovzdať vyradené zariadenie v zbernom mieste ktoré je určené na recykláciu vyradených elektrických a elektronických zariadení Separovaný zber a recyklácia vyradených zariadení prispieva k ochrane prírodných zdrojov a zabezpečuje že recyklácia sa vykonáva spôsobom chrániacim ľudské zdravie a životné prostredie Informácie...

Page 107: ... troubleshooting tips 4 1 Bootp automatic switch configuration 3 1 for in band access 2 26 BTU ratings A 2 buttons Clear button 1 10 Reset button 1 10 C cabinet mounting the switch in 2 9 cable EPS cable length 2 20 RPS cable length 2 20 cable length specifications A 3 cables connecting cables to switch ports 2 16 effects of non standard cables 4 2 fiber optic specifications B 2 infrastructure req...

Page 108: ... switch sample topology 2 28 2 32 DHCP automatic switch configuration 3 1 for in band access 2 26 diagnostic tests 4 10 checking the console messages 4 10 checking the LEDs 4 10 end to end connectivity 4 11 testing the switch only 4 10 testing twisted pair cabling 4 11 downloading new switch software 4 13 E electrical specifications switch A 1 EMC regulatory statements C 8 environmental specificat...

Page 109: ... 1 7 behavior during self test 2 8 link test 4 11 location for the switch considerations 2 6 M MDI X to MDI network cable B 6 B 8 MDI X to MDI X network cable B 7 mini GBICs full duplex operation half duplex operation 2 17 slot location on switch 1 4 mounting the switch in a rack or cabinet 2 9 precautions 2 3 on a horizontal surface 2 15 on a wall 2 14 precautions 2 14 Multiple Display Port LEDs ...

Page 110: ...cle statements D 1 Redundant and External Power Supply 1 3 RPS EPS 2 19 Redundant Power Supply 2 19 regulatory statements C 8 Reset button description 1 10 location on switch 1 4 1 10 restoring factory default configuration 4 12 resetting the switch factory default reset 4 12 location of Reset button 1 10 troubleshooting procedure 4 10 RPS EPS 2 19 cables 2 20 connecting to a switch 2 22 2 24 oper...

Page 111: ...ce communications 4 11 twisted pair cabling 4 11 tips for troubleshooting 4 1 topologies effects of improper topology 4 2 samples of 2 28 2 32 troubleshooting 4 1 basic tips 4 1 checking port configuration 4 3 checking the console messages 4 10 checking the LEDs 4 10 common network problems 4 1 connecting to fixed full duplex devices 4 1 diagnostic tests 4 10 effects of improper topology 4 2 effec...

Page 112: ...y L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP will not be liable for technical or editorial errors or omissions contained herein July 2009 Manual Part Numbe...

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