Tips and Troubleshooting
61
• If you’re connecting iPod to a portable or notebook PC using the iPod Dock
Connector to USB 2.0 Cable, connect the PC to a power outlet before
connecting iPod.
• If that doesn’t work, restart your PC.
• If that doesn’t work, you may need to restore iPod software. See “iPod Software
Update and Restore” on page 65.
If You See a Folder With an Exclamation Point on the
iPod Display
• iPod may need to be reset (see page 58).
• If that doesn’t work, your iPod battery may need to be recharged. Connect iPod
to the iPod Power Adapter and connect the adapter to a working electrical
outlet. If you still see the folder, reset iPod again.
• If that doesn’t work, you may need to update or restore iPod with the latest
software. Be sure you have installed the software from the iPod CD, or go to
http://www.hp.com/go/music/update to get the latest software. Then follow
the instructions on page 65 to update or restore the iPod software.