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Tips and Troubleshooting
If Your iPod Isn’t Playing Music
• Make sure the Hold switch is off.
• If you’re using the optional iPod Remote, make sure the remote’s Hold switch
is off.
• Make sure the headphones connector is pushed in all the way.
• Make sure the volume is adjusted properly.
• If that doesn’t work, push the Play/Pause button. Your iPod may be paused.
• Make sure you are using iTunes 4.7 (included on the iPod CD) or later. Songs
purchased from the iTunes Music Store using earlier versions of iTunes won’t
play on iPod until you upgrade iTunes and transfer the songs.
• If you’re using the iPod Dock, be sure the iPod is seated firmly in the Dock and
make sure all cables are connected properly.
• If you are using the Dock Line Out port, make sure your external speakers or
stereo are turned on and working properly.
If You Connect iPod to Your PC and Nothing Happens
• Make sure you have installed the software from the iPod CD.
• Make sure you meet or exceed minimum system requirements. See “What You
Need to Get Started” on page 7.
• Your iPod may need to be reset (see page 58).
• Check the cable connections. Unplug the cable at both ends and make sure no
foreign objects are in the USB or FireWire ports. Then plug the cable back in
securely. Be sure the connectors on the cables are oriented correctly. They can
only be inserted one way.
