Troubleshooting the Statistics tool
Testing access
To verify that
ssh
authentication is enabled and data can be obtained from the nodes without
prompting for a password, run the following command:
# /usr/local/ibrix/stats/bin/stmanage testpull
Other conditions
•
Data is not collected.
If data is not being gathered in the common directory for the Statistics
Manager (
/usr/local/statstool/histstats/
by default), restart the Statistics tool
processes on all nodes. See
“Controlling Statistics tool processes” (page 113)
.
•
Installation issues.
Check the
/tmp/stats-install.log
and try to fix the condition, or
send the
/tmp/stats-install.log
to HP Support.
•
Missing reports for file serving nodes.
If reports are missing on the Stats tool web page, check
the following:
◦
Determine whether collection is enabled for the particular file serving node. If not, see
“Enabling collection and synchronization” (page 108)
.
◦
Check for time synchronization. All servers in the cluster should have the same date time
and time zone to allow proper collection and viewing of reports.
Log files
See
/usr/local/ibrix/log/statstool/stats.log
for detailed logging for the Statistics
tool. (The information includes detailed exceptions and traceback messages.) The logs are rolled
over at midnight every day and only seven days of statistics logs are retained.
The default
/var/log/messages
log file also includes logging for the Statistics tool, but the
messages are short.
Uninstalling the Statistics tool
The Statistics tool is uninstalled when the StoreAll software is uninstalled.
To uninstall the Statistics tool manually, use one of the following commands:
•
Uninstall the Statistics tool, including the Statstics tool and dependency rpms:
# ibrixinit -tt -u
•
Uninstall the Statistics tool, retaining the Statstics tool and dependency rpms:
# ibrixinit -tt -U
114
Using the Statistics tool
