HP D6030A - NetServer - E50, Installation Manual

Page: 73 / 106

Chapter 9 Troubleshooting
67
Hardware Problems
This section describes what to do if you have problems with your monitor, mass
storage devices, printer, accessory boards, keyboard, or mouse.
Monitor Does Not Work
NOTE If the NetServer has a large amount of memory installed, it
may take 30 seconds for the first screen to display.
1. If nothing is displayed on the screen, but the NetServer boots and you have
verified the keyboard, disk drives, and other peripheral devices are
functioning properly:
◊
Verify the monitor is plugged in and power is turned on.
◊
Verify the brightness and contrast controls of the monitor are properly
set.
◊
Verify the monitor video cable is securely connected to the NetServer.
◊
Turn off the monitor and NetServer and unplug each one from the
power outlet.
◊
Disconnect the video cable from the NetServer and examine the video
cable connector pins to see if any of the pins are bent. If any of the pins
are bent carefully straighten.
◊
If you have manually configured any accessories, verify each does not
use the same I/O address as the AGP board (03B0h to 03DFh).
Refer to the documentation supplied with the accessory for more
information.
◊
Verify the AGP board is correctly seated in its slot.
2. If the display image does not align with the screen (usually after changing
resolutions), use the display’s controls to center the image.
Refer to the monitor manual for information about the controls.
3. If the screens generated by the NOS do not look right, check the NOS
manual to find out what video standard is required.
Also check your monitor manual to find out which refresh rate is required.
4. If the screen goes blank after the NOS has booted, contact your HP support
organization.