Chapter 9
Troubleshooting
63
NOTE
HP recommends correcting the error before proceeding, even if
the NetServer appears to start successfully.
If you have corrected the problem displayed in the error message, but the POST
still reports the error message after the NetServer starts, clear the CMOS
configuration, as described in "Clearing the CMOS Configuration" later in this
chapter.
Power-On Self Test (POST) Error Messages
Power-on self test error messages display in normal video (white text on black
background) during the boot process. Table 9-1 describes POST text error
messages and some of the corrective actions you may take to remedy the problem.
Table 9-1. POST Text Error Messages
Message
Corrective Action
Memory test
failed
If the BIOS detects an error during memory test, additional
information will appear giving specifics about the type and
location of the memory error.
If the screen is
blank
If the screen is blank with no boot messages and the
NetServer is powered on:
•
Verify the monitor is turned on.
•
Verify the video cable is connected to the monitor and
the video connection on the rear of the NetServer.
•
Verify the DIMMs are properly installed.
Keyboard error or
no keyboard
present
•
Verify the keyboard is connected to the correct
connector (not the mouse connector) at the rear of the
NetServer.
If the problem persists, replace the keyboard or contact
your HP support organization.
Summary of Contents for D6030A - NetServer - E50
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