HP 649932-001, Getting Started

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Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Have this information available when you contact technical support. The serial number label is
affixed to the bottom of the computer.
● Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
located under the service cover.
●
Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the devices
have been approved for use. If your computer model includes one or more wireless devices, one
or more certification labels are included with your computer. You may need this information when
traveling internationally. Wireless certification labels are affixed to the bottom of the computer.
●
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit
Card Identifier) of the SIM. This label is located inside the battery bay.
● HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of the HP Mobile Broadband Module. This label is located inside the battery bay.
48 Chapter 8 Customer support