7-6
P/N 480-0005-00-15
Chapter 7: System Alarms
Major
File Missing in the File Server
This alarm will be reported to the system when a partic-
ular voice prompt file is not found in the IVR Prompt
Server.
This alarm applies only to the system with enabled IVR
functionality.
Major
Switch to other RADIUS server
Appears when the current RADIUS server stops
responding after three consecutive calls end in timeouts
and another RADIUS server is configured The Tenor
will then switch to the next RADIUS server.
Minor
Call Event(s) Lost
A call has failed.
Minor
Missing or Incorrect Profile
The configuration profile has caused a problem.
Minor
Minor Software Error
A software error has occurred but will not affect the
operation of the complete system.
Minor
No response to seizure
There has been a problem with the T1 line.
Minor
Remote end did not back off in a glare
situation
An incoming and outgoing call went through at the same
time, and the remote end call did not back off.
Minor
Chassis resource constrained
A shared resource in the unit loads the system.
Minor
Hardware component failed
A hardware component has failed. Check all compo-
nents, hardware connections, etc.
Minor
Log RADIUS server error
Displayed when the RADIUS server fails to send
required data or the data sent by the RADIUS server has
improper values. Incorrect information may contain the
following:
RADIUS Server: Credit amount (-1)
RADIUS Server: Credit minus amount
RADIUS Server: Not supported currency
RADIUS Server: Credit time (-1)
RADIUS Server: Credit time < 6 sec
RADIUS Server: Invalid error code
Informational
Gatekeeper status
Reports the status of the Gatekeeper.
Informational
Miscellaneous information
Miscellaneous information about the unit is reported.
The contents of this alarm will vary.
Informational
Info Software Error
Indicates information about miscellaneous software
error. This does not affect system operation.
Informational
Glare occurred
An incoming and outgoing call went through at the same
time, and the remote end call did not back off, but the
situation was corrected.
Severity
(appears as
part of severity
field)
Alarm Description
(text appears in desc field)
Definition
