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Service and Support

Service and Support

Service and Support

Service and Support

This product is covered by a global limited warranty and supported by HP Services and a worldwide
network of HP Authorized Channel Partners. Hardware diagnostic support and repair is available for
three years from date of purchase. Support for software and initial setup is available for 90 days from
date of purchase. Additional support may be covered under the warranty or available for an additional
fee. Enhancements to warranty services are available through HP Care Pack services or customized
service agreements.

NOTE:

NOTE:

NOTE:

NOTE: Server Blade Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support. This
warranty supports the HP ProLiant BL20p, HP ProLiant 25p, HP ProLiant 40 and HP ProLiant 45p Server
Blades.
NOTE: 

NOTE: 

NOTE: 

NOTE: Server Blade Limited Warranty includes 3 year Parts, 1 year Labor, 1-year on-site support. This
warranty supports the HP ProLiant BL30p and HP ProLiant 35p Server Blades.
NOTE: 

NOTE: 

NOTE: 

NOTE: Server Blade Enclosure Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site
support. Additional information regarding worldwide limited warranty and technical support is available
at: 

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

HP Care Pack services provide total care and support expertise with committed response designed to
meet your IT and business needs.

HP Care Pack services for HP BladeSystem p-Class server blade enclosure covers the enclosure
including patch panels, HP supported Ethernet interconnects, power enclosure with power supplies and
power distribution.

To fully capitalize on your HP BladeSystem servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of multi vender support solutions provides a range of support services designed to meet the
varying needs of business. Whether an SMB or large global corporation HP has a HP BladeSystem
server support offer to help you speedily deploy and maximize system uptime.

Recommended Service 

Recommended Service 

Recommended Service 

Recommended Service - Simplify ProLiant solution implementation, maintenance and management.

Support Service 

Support Service 

Support Service 

Support Service - 4-Hour Response Coverage, 3-Year, 24 x 7, Same Business Day
Deployment Service 

Deployment Service 

Deployment Service 

Deployment Service - Installation and Start Up for HP BladeSystem Infrastructure

Enhanced Service

Enhanced Service

Enhanced Service

Enhanced Service - Optimize service level to increase IT performance and availability

Support Service

Support Service

Support Service

Support Service - HP Proactive BladeSystem Service, 1-Year
Deployment Service

Deployment Service

Deployment Service

Deployment Service - Enhanced Network Installation and Start-up for HP BladeSystem Switches

Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem Enhanced Network
Installation and Start-UP as per the Customer Description and/or Data Sheet. To be delivered on a
scheduled basis 8am-5pm, M-F, excluding HP holidays.

For a complete listing of service offerings and information visit:

http://www.hp.com/services/bladesystemservices
http://www.hp.com/go/proliant/carepack

QuickSpecs

HP BladeSystem p-Class Interconnect Components

HP BladeSystem p-Class Interconnect Components

HP BladeSystem p-Class Interconnect Components

HP BladeSystem p-Class Interconnect Components

Standard Features

DA - 12331   Worldwide — Version 4 — September 12, 2007

Page 7

Summary of Contents for 378927-B21

Page 1: ...ches management tools and a centralized power sub system Cisco Gigabit Ethernet Switch Module CGESM option for Gigabit Ethernet network adapter consolidation Types of interconnects available GbE Interconnect Switches GbE2 and CGESM Interconnect Switches with optional Fibre Channel pass through Patch Panels or Patch Panel 2 with Fibre Channel pass through Please see the following URL for additional...

Page 2: ...Liant Server Blades in HP BladeSystem p Class Server Blade Enclosure HP ProLiant Server Blades in HP BladeSystem p Class Server Blade Enclosure HP ProLiant Server Blades in HP BladeSystem p Class Server Blade Enclosure QuickSpecs HP BladeSystem p Class Interconnect Components HP BladeSystem p Class Interconnect Components HP BladeSystem p Class Interconnect Components HP BladeSystem p Class Interc...

Page 3: ...twork adapter consolidation to 1000 Mbps Gigabit Ethernet and HP ProLiant Server Blade Fibre Channel pass through The ProLiant BL p Class F GbE2 Interconnect Kit includes two GbE2 Interconnect Switches and two QuadSX Interconnect Modules that provide eight 8 LC 1000 SX and four 4 RJ 45 10 100 1000 T TX T external ports per server blade enclosure The ProLiant BL p Class C GbE2 Interconnect Kit incl...

Page 4: ...n Fibre Channel signals HP ProLiant BL p Class HP ProLiant BL p Class HP ProLiant BL p Class HP ProLiant BL p Class SAN Switches SAN Switches SAN Switches SAN Switches Embedded Fibre Channel SAN switching within the p Class Server Enclosure Brocade and McDATA based SAN switches featuring 4Gb ASIC technology providing fabric connectivity for all HP ProLiant BL p Class Server blades The Brocade 4Gb ...

Page 5: ...ectors on the back of each RJ 45 patch panel 2 32 RJ 45 connections per server blade enclosure Fibre Channel Fibre Channel Fibre Channel Fibre Channel pass through pass through pass through pass through Fibre Channel signals travel from a HP ProLiant BL25p server blade with a Dual Port Fibre Channel Adapter through p Class server blade enclosure backplane The Fibre Channel signals are terminated t...

Page 6: ...nagement interface time out period setting SSH SCP secure copy protocol port based IEEE 802 1Q tagged VLANs RADIUS user authentication and authorization and IP address restriction NOTE NOTE NOTE NOTE CGESM and GbE2 Interconnect Switch only Factory Express Portfolio Factory Express Portfolio Factory Express Portfolio Factory Express Portfolio for Servers and Storage for Servers and Storage for Serv...

Page 7: ...s capabilities requires a service partner who thoroughly understands your server technology and systems environment HP Services an industry leader in provision of multi vender support solutions provides a range of support services designed to meet the varying needs of business Whether an SMB or large global corporation HP has a HP BladeSystem server support offer to help you speedily deploy and ma...

Page 8: ... per kit One pair of interconnects is required with each blade enclosure NOTE NOTE NOTE NOTE For additional information on Interconnect Options please visit http h18000 www1 hp com products quickspecs 12164_div 12164_div HTML HP BladeSystem HP BladeSystem HP BladeSystem HP BladeSystem p Class Interconnects p Class Interconnects p Class Interconnects p Class Interconnects RJ 45 Patch Panel 2 with F...

Page 9: ...ies and power distribution Hardware Services On site Service Hardware Services On site Service Hardware Services On site Service Hardware Services On site Service 4 Hour On site Service 5 Day x 13 Hour Coverage 3 Years Electronic HC031E NOTE NOTE NOTE NOTE The HP Care Pack service part numbers below covers the HP BladeSystem Brocade and McData SAN Switches Hardware Services On site Service Hardwar...

Page 10: ...00 ft 9 144 m or 30 3 KPa 4 4 psia Storage maximum humidity of 95 is based on a maximum temperature of 113 F 45 C Altitude maximum for storage is 70 KPa Operating and Operating and Operating and Operating and Performance Performance Performance Performance Specifications for RJ 45 Specifications for RJ 45 Specifications for RJ 45 Specifications for RJ 45 Patch Panel Patch Panel Patch Panel Patch P...

Page 11: ...address based filtering and MAC address packet priority configuring Forwarding Table Forwarding Table Forwarding Table Forwarding Table Age Time Age Time Age Time Age Time Maximum age 1 to 1 000 000 seconds default 300 seconds Memory Memory Memory Memory 32MB Main 6MB flash and 16MB packet buffer per interconnect switch Compliance Compliance Compliance Compliance IEEE 802 3 802 3u 802 3ab 802 3x 8...

Page 12: ...Switch core Switch core Non blocking Fabric latency Fabric latency Fabric latency Fabric latency 2 µ sec with no contention cut through routing Maximum frame size Maximum frame size Maximum frame size Maximum frame size 2112 byte payload Classes of service Classes of service Classes of service Classes of service Class 2 Class 3 Class F inter switch frames Port types Port types Port types Port type...

Page 13: ...ote Monitoring Traps RFC 1757 and HP Enterprise Switch MIBs and Environmental Traps RADIUS RFC 2138 Telnet RFC 854 TFTP client RFC 783 SSH v1 5 SCP v1 5 NTP v2 RFC 1119 BootP client RFC 2132 and XModem Network Transfer Network Transfer Network Transfer Network Transfer Rate Rate Rate Rate 10 Base T half duplex 10 Mbps 10 Base T full duplex 20 Mbps 100 Base TX half duplex 100 Mbps 100 Base TX full ...

Page 14: ... 1Q VLAN IEEE 802 3 10BASE T specification IEEE 802 3u 100BASE TX specification IEEE 802 3ab 1000BASE T specification IEEE 802 3z 1000BASE X specification RMON I and II standards SNMPv1 SNMPv2c and SNMPv3 RFC1493 CISCO CDP MIB CISCO CLUSTER MIB CISCO CONFIG MAN MIB CISCO ENTITY FRU CONTROL MIB CISCO ENVMON MIB CISCO FLASH MIB CISCO FTP CLIENT MIB CISCO IGMP FILTER MIB CISCO IMAGE MIB CISCO IP STAT...

Page 15: ...End of life Management End of life Management and Recycling and Recycling and Recycling and Recycling Hewlett Packard offers end of life HP product return trade in and recycling programs in many geographic areas For trade in information please go to http www hp com go green To recycle your product please go to http www hp com go green or contact your nearest HP sales office Products returned to HP...

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