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Hotpoint 96797 Service Information Download Page 28

28 of 43

Service Manual UK

Whirlpool UK Appliances Ltd

English

ERROR CODE

Failure 

Code

Failure Type

Suggested Repair Action

F01

Probe

Temperature Probe error.
First check probe connection, if ok disconnect the probe and measure its 
resistance (1000

:

 +3.75* Temp ambient). If value is in range check AM.

F02

Temperature

Temperature error.
Check heating elements insulation (disconnect the heating element and 
check each terminal for continuity to EARTH).
If there is no continuity change AM.
If there is continuity change heating element.

F03

EEPROM

EEPROM error.
Check with the manual configuration menu that the oven is correctly 
configured and the test bit is set to ON. Wait 10 minutes.
If F03 appears again, change AM.

F04

WIDE

WIDE communication error.
First check the connection on P007. If it is OK check the connection of the 
WIRE that start from AM P007 to the UI board. If it is OK connect a new UI 
and check if the appliance works properly. If not change the AM.

F05

Latch
(Pyro version only)

Latch error.
First unplug the appliance, wait at least 10 seconds the reconnect. Verify that 
latch system repositioning work correctly (door has to be closed, motor has 
to run). If this happens, check the connection between AM and door latch 
system. If it is OK check microswitch functionality (door switch open if the 
door is open and latch switch open if the door is unlocked). If switches are OK 
then change AM.

F06

Door
(Pyro version only)

Door error.
First check connection between AM and door latch system. If it is OK check 
door switch functionality (open circuit if door is open, closed circuit if the door 
is closed). If switch is OK then change AM.

F07

Cooking parameter data 
set error.

Data set error.
If the system persists change AM.

F08

UI EEPROM

User Interface EEPRO< error.
Change IU (Navigator or Atlas).

F09

UI SPI memory error

UI SPA memory error.
Change UI (Navigator or Atlas).

F10

Function Knob error

The value read is not allowed for the selected knob.
First check connection between UI (dummy or smart) and the knob. If it is OK, 
check that the oven is correctly configured using the manual configuration 
menu. If the problem persists change the knob encoder. If the problem still 
persists, change the AM.

F11

6th Sense error

6th Sense error, voltage error or current error.
Verify power supply voltage is 230 +/- 10%.
If supply is within tolerances, change AM.

F18

Zero crossing error

Not foreseen.

F20

FPGA error (only Atlas)

Change UI.

F21

HMI input error (only 
Atlas)

Change UI.

Summary of Contents for 96797

Page 1: ...9JB Registered in London 106725 Service Information HOTPOINT MULTIFUNCTION BUILT IN PYRO SINGLE OVEN Model Comm Covered Code SI5854PIX 96797 5413481 Issue 2 Feb 2018 C00507867 SM032185 Changes in this Issue New Service Manual Issue Amend Grill Element Dismantling ...

Page 2: ...case of appliances which are connected to a water supply i e Washing Machines Dishwashers Food Centres etc checks must be made for leaks from seals gaskets and pipe work and rectification carried out where necessary 7 It can be dangerous to attempt DIY repairs maintenance on complex equipment and the Company recommends that any problem with the appliance is referred to its own Service Organisation...

Page 3: ... 4 5 Disposal 5 6 Safety Information 7 Installation Instructions 8 11 Description of the Appliance 12 14 Functions 15 16 Using the Oven 17 22 Useful Tips 23 24 Maintenance Cleaning 25 27 Error Codes 28 Configuration Test Mode 29 33 Wiring Diagram 34 Wiring Connection Diagram 35 Demo Mode 36 Dismantling Instructions 37 42 ...

Page 4: ...CIFICATIONS Country of Origin Italy Position of Rating Plate Right hand side inner frame once door open Energy Class A Overall Dimensions Unpacked Packed Width 595 mm 630 mm Depth 558 mm 650 mm Height Front 595 mm 690 mm Height Rear 570 mm Weight 36 0 kg 38 0 kg Oven Internal Dimensions approximately Width 460 mm Depth 400 mm Height 380 mm Volume Capacity 71 litres approximately Maximum Oven Tempe...

Page 5: ...n conformity to the European standard EN 60350 1 SAFEGUARDING THE ENVIRONMENT DISPOSAL OF PACKAGING MATERIALS The packaging material is 100 recyclable and is marked with the recycle symbol The various parts of the packaging must therefore be disposed of responsibility and in full compliance with local authority regulations governing waste disposal SCRAPPING OF HOUSEHOLD APPLIANCES When scrapping t...

Page 6: ...aste but must be taken to an appropriate collection centre for the recycling of electrical and electronic equipment ENERGY SAVING TIPS Only preheat the oven if specified in the cooking table or your recipe Use dark lacquered or enamelled baking sheets as they absorb heat far better Switch the oven off 10 15 minutes before the set cooking time Food requiring prolonged cooking will continue to cook ...

Page 7: ... during the pyrolysis cycle Keep children away from the oven during the pyrolysis cycle until the complete ventilation of the room Keep clothes or other flammable materials away from the appliance until all the components have cooled down completely Overheated oils and fats catch fire easily Always be vigilant when cooking food rich in fat oil or when adding alcohol e g rum cognac wine risk of fir...

Page 8: ...nimum of 5 mm Do not obstruct the minimum gap between the worktop and the upper edge of the oven Only remove the oven from its polystyrene foam base at the time of installation The kitchen units must be heat resistant to 90 C Do not install the appliance behind a decorative door risk of fire ELECTRICAL WARNINGS For installation to comply with current safety regulations an omnipolar switch with min...

Page 9: ...9 of 43 Service Manual UK Whirlpool UK Appliances Ltd English INSTALLATION DIAGRAMS x2 90 C ...

Page 10: ...10 of 43 Service Manual UK Whirlpool UK Appliances Ltd English INSTALLATION DIAGRAMS 600 min 560 min 550 5 583 2 min 560 min 550 540 537 538 572 595 345 20 595 5 5 6 89 max 97 473 4 ...

Page 11: ...11 of 43 Service Manual UK Whirlpool UK Appliances Ltd English INSTALLATION DIAGRAMS ...

Page 12: ...HAND DISPLAY 2 ON OFF For switching the oven on and off and for stopping an active function at any time 3 BACK For returning to the previous menu when configuring settings 4 TEMPERATURE For setting the temperature 5 KNOB For selecting menu items and changing or adjusting the settings of a function 6 START For starting functions and confirming settings 7 TIME For setting or changing the time and ad...

Page 13: ...e by holding it tilted slightly upwards and resting the raised rear side pointing upwards down first Then slide it horizontally along the runners as far as possible Other accessories such as the drip tray and the baking tray are to be inserted horizontally letting them slide on the shelf guides Not all functions are available on this model WIRE SHELF DRIP TRAY BAKING TRAY GRILL PAN SET TURNSPIT ...

Page 14: ...ng compartment and rest the rounded part on the relevant support Please Note To collect the cooking juices position the drip tray below and add 500 ml of drinking water To avoid burning yourself when the skewer is hot only handle it be the plastic handle which must be removed before cooking REMOVING AND REFITTING THE SHELF GUIDES To remove the shelf guides lift the guides up and then gently pull t...

Page 15: ...rmittent air circulation to prevent food from drying out excessively AUTOMATIC FUNCTIONS CASSEROLE This function automatically selects the best temperature and cooking method for pasta dishes MEAT This function automatically selects the best temperature and cooking method for meat This function intermittently activates the fan at low speed to prevent the food from drying out too much MAXI COOKING ...

Page 16: ...drying out excessively by gentle intermittent air circulation When this ECO function is in use the light will remain switched off during cooking To use the ECO cycle and therefore optimise power consumption the oven door should not be opened until the food is completely cooked KEEP WARM For keeping just cooked food hot and crisp RISING For optimal proving of sweet or savoury dough To maintain the ...

Page 17: ...repeat the steps above You may need to set the time again following lengthy power outages 2 HEATING THE OVEN A new oven may release odours that have been left behind during manufacturing This is completely normal Before starting to cook food we therefore recommend heating the oven with it empty in order to remove any possible odours Remove any protective cardboard or transparent film from the oven...

Page 18: ... the sub functions available on the right hand display Select one and press to confirm 2 SET THE FUNCTION After having selected the function you require you can change its settings The display will show the setting that can be changed in sequence TEMPERATURE GRILL LEVEL When the C F icon flashes on the display turn the knob to change the value then press to confirm and continue to alter the settin...

Page 19: ...tion by programming its end time Where you can change the end time the display will show the time the function is expected to finish while the icon flashes If necessary turn the knob to set the time you want cooking to end then press to confirm and start the function Place food in the oven and close the door The function will start automatically after the period of time that has been calculated in...

Page 20: ... indicate that the oven has reached the set temperature At this point open the door place the food in the oven close the door and start cooking by pressing Please Note Placing food in the oven before preheating has finished may have an adverse effect on the final cooking result Opening the door during the preheating phase will pause it The cooking time does not include a preheating phase You can a...

Page 21: ...nning the Pyro function If the oven is installed below a hob make sure that all the burners or electric plates are switched off while running the self cleaning cycle For optimum cleaning results remove the worst soiling with a damp sponge before using the Pyro function Only run the Pyro function if the appliance contains heavy soiling or gives off bad odours during cooking Access Special Functions...

Page 22: ... English KEY LOCK To lock the keypad press and hold for at least 5 seconds Do this again to unlock the keypad Please Note The keylock can also be activated while cooking is in progress For safety reasons the oven can be switched off at any time by pressing ...

Page 23: ...inutes or wrap it in aluminium foil When you want to grill meat choose cuts with an even thickness all over in order to achieve uniform cooking results Very thick pieces of meat require longer cooking times To prevent the meat from burning on the outside lower the position of the wire shelf keeping the food farther away from the grill Turn the meat two thirds of the way through cooking Take care w...

Page 24: ...ozzarella over the pizza two thirds of the way through cooking RISING It is always best to cover the dough with a damp cloth before placing it in the oven Dough proving time with this function is reduced by approximately one third compared to proving at room temperature 20 25 C The rising time for pizza starts at around one hour for 1kg of dough ...

Page 25: ...itable liquid detergent CLEANING THE COOKING COMPARTMENT WITH THE PYRO CYCLE DO NOT touch the oven during the Pyro cycle Keep children and animals away from the oven during and after until the room has finished airing running the Pyro cycle Remove all accessories from the oven before running the Pyro function This function enables you to eliminate cooking spatters using a temperature of approximat...

Page 26: ... from our After sales Service If using halogen bulbs do not handle them with your bare hands as your fingerprints could cause damage Do not use the oven until the light cover has been refitted REMOVING AND REFITTING THE DOOR 1 To remove the door open it fully a and lower the catches until they are in the unlock position b 2 Close the door as much as you can Take a firm hold of the door with both h...

Page 27: ...Whirlpool UK Appliances Ltd English 5 Try closing the door and check to make sure that it lines up with the control panel If it does not repeat the steps above The door could become damaged if it does not work properly b a CLICK ...

Page 28: ...or has to be closed motor has to run If this happens check the connection between AM and door latch system If it is OK check microswitch functionality door switch open if the door is open and latch switch open if the door is unlocked If switches are OK then change AM F06 Door Pyro version only Door error First check connection between AM and door latch system If it is OK check door switch function...

Page 29: ...ven from the electrical supply and wait approximately 10 seconds 2 Reconnect to the electrical supply 3 Press the touch control OK button and hold for 5 seconds A confirmation beep will sound Release the button 4 Press the OK button 4 times within 5 seconds The Manual Test procedure will be entered 5 CONF will be displayed 6 Press the OK button again for at least 1 second 7 The following images sh...

Page 30: ...r to the Configuration Code in Specifications or on the Rating Plate of the oven for the correct code For confirmation and advancing onto the next step always press the Start button 11 The Software version Su will be displayed Press the Start button The Data version EE of the Control Board AM will be displayed Press the Start button The Boot version Bt will be displayed These are not relevant to t...

Page 31: ...ture will be displayed as well 15 Press the Start button The cavity lamp will be switched off and the function of the encoder can be checked Turn the central knob clockwise or anticlockwise If the encoder is not turned on the and signs will not be displayed 16 Press the Start button The relays steering the different loads testing them in a sequence For safety reasons the load will be switched off ...

Page 32: ...ling Fan on double speed Unlocking Door In case of a door latch disturbance the test procedure cannot proceed Bottom Heater switched on Cavity Fan switched on Cavity Fan Ring Heater Splitting Ring Heater Cooling Fan half speed Grill optional right grill switched on The verification of the Door Lock system will take a certain time Sometimes between locking of the door and the cooling fan double spe...

Page 33: ...sition by turning the central knob IMPORTANT If this step is not carried out the error of F03 will be displayed after switching on the oven the next time 19 Leave the Configuration Mode Test Programme by pressing once more the Start button 20 Set the clock 21 END Lamp switched on Left grill switched on optional Turn Spit switched on Pump switched on optional Boiler switched on ...

Page 34: ...Whirlpool UK Appliances Ltd 34 of 43 Service Manual UK English WIRING DIAGRAM 5413493wd pdf SI4854PIX W10677631 ...

Page 35: ...Whirlpool UK Appliances Ltd 35 of 43 Service Manual UK English WIRING CONNECTION DIAGRAM 5413493har pdf SI4854PIX W11028714 ...

Page 36: ...ons simultaneously and hold them for 5 seconds For confirmation a beep will sound and the whole display lights up Release the touch buttons 4 The DEMO MODE can be set within the first minute after switching on only 5 After the DEMO MODE has been activated the time has to be set How to Deactivate the DEMO MODE 1 To deactivate the DEMO MODE press the ON OFF and TEMPERATURE button simultaneously agai...

Page 37: ...as you can Take a firm hold of the door with both hands do not hold it by the handle Simply remove the door by continuing to close it a while pulling it upwards at the same time b until it is released from its seating Put the door to one side resting it on a soft surface c Refit the door by moving it towards the oven aligning the hooks of the hinges with their seating and securing the upper part o...

Page 38: ... cabinet see 2 b Remove the top panel 4 screws c Remove the control knob by pulling off d Disconnect the cable from the timer display board to the main board e Remove the control panel by removing the four securing screws 2 each side Lift the control panel including the display board away f Remove the single silver screw into the display board g Disengage the 10 securing tabs and remove the board ...

Page 39: ...ture Sensor a Remove the oven from the cabinet see 2 b Remove the rear panel 8 screws c Remove the 7 mm nuts quantity 2 d At this stage the oven temperature sensor can be removed from the left hand grill securing shaft by sliding it off e Note and disconnect the wiring to the grill element f From inside the oven cavity withdraw the element out from its securing clip at the front g Reassemble in re...

Page 40: ...n cover and lower down f Remove the single nut 10 mm securing the oven fan clockwise thread and lift the fan clear g From the rear of the oven disconnect the wiring to the fan motor h Grasp the fan motor assembly and rotate anticlockwise to release i Reassemble in reverse order 11 Circular Oven Element a Remove the oven from its housing see 2 b Remove the oven furniture c Remove the top panel 4 sc...

Page 41: ...or glasses c The screws securing the top door trim can now be accessed and also the handle securing screws are now accessible Fig 6 d The screws securing the door hinges can be accessed if required Fig 7 e Reassemble in reverse order ensuring the correct orientation of the inner door glasses and that the glasses are all pushed back into place before sliding the glass retainers into position 13 Doo...

Page 42: ...t Motor a Remove the oven from its housing see 2 b Remove the oven furniture c Remove the top panel 4 screws d Remove the rear panel 4 screws e Remove the 2 screws securing the motor note the wiring connections and withdraw the motor Fig 9 f Reassemble in reverse order Fig 9 ...

Page 43: ...43 of 43 Service Manual UK Whirlpool UK Appliances Ltd English ...

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