horsch 420016020001, Owner'S Manual

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Omnis FT Owner’s Manual – Ver. 2.0 06/2020 11
www.horsch.com
HO R SCH
Warranty Guidelines
1. The period of warranty for material defects relating to
HORSCH
products will be 12 months. In the
case of written deviations from the statutory provisions, these agreements shall apply.
They shall become effective upon delivery of the machine to the end customer, unless the unit is
stored during seasonal months, whereas the machine is not utilized. The machine will then have a
warranty start date when it is put in to service. During this waiver period the machine is not to be
used or show evidence of usage or the warranty date will be set back to the original sold or delivery
date. Registration must be completed within 10 days of machine usage. Failure to comply may result
in warranty start date reverting back to original purchase or delivery date.
All wear item parts are excluded from the warranty.
2. Warranty claims must be submitted to the
HORSCH Customer Service Department in Mapleton, ND
via your dealer. It is only possible to process claims which have been completed correctly and
submitted no later than four weeks after the damage occurred. No warranty claims will be accepted
to machines under the warranty waiver start date, except any related Technical Service Bulletins.
3. In the case of deliveries made under the warranty which are subject to the return of the old parts, the
warranty claim, together with the old parts, must be returned to
HORSCH
within 4 weeks after the
damage occurred.
4. In the case of deliveries made under the warranty, which are not subject to the return of the old parts,
these parts must be kept for the purpose of further decisions for a period of four weeks after receipt
of the warranty claim.
5. Warranty repairs to be carried out by outside companies, or repairs which are expected to take more
than 2 working hours, must be approved in advance with HORSCH Customer Service Department.
HORSCH, LLC
200 Knutson St.
Mapleton, ND 58059 USA
(T) 701-532-1000
service.us@horsch.com
www.horsch.com
For other related warranty items such as tire warranty issues, contact your nearest distributor.
A complete list of dealers can be found at the following web sites.
Firestone Tires -
http://www.firestoneag.com/default-eng.aspx or 1-800-435-4437.
Titan Tires - http://www.titan-intl.com/ or 1-800-USA-BEAR.