Home Depot ZHX-36-027 User Manual Download

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Thank you for purchasing this product!

If you have questions about assembly or operation of this product, or

missing parts, or if the product is damaged, please E-mail us at:

[email protected]

Or call 800-385-0608

Summary of Contents for ZHX-36-027

Page 1: ...r using this product Failure to do so could result in fire electric shock or serious personal injury CAUTION Keep this user manual for future reference If you sell or give this product away make sure this manual accompanies this product Two people are required to lift this item It is heavy and will break if dropped DO NOT RETURN Contact our customer service team for help first Customer Service Cen...

Page 2: ......

Page 3: ...ore Installation 4 4 Installation Instruction 6 4A44A Flush Mounted Installation 6 4B Wall mounted installation 7 5 Operation Instruction 14 5a Manual Control Panel 15 5b Remote Control 17 6 Care and Maintenance 19 7 Limited Warranty 20 8 Troubleshooting Guide 20 CONTENT ...

Page 4: ...ffic area and where it will not be tripped over 9 To disconnect the appliance turn all controls OFF then remove the plug from the electrical outlet 10 Connect to properly grounded outlets only 11 Do not insert or allow foreign objects to enter any ventilation or exhaust openings as this may cause an electric shock or fire or damage the appliance 12 To prevent a possible fire do not block air intak...

Page 5: ...Product Dimensions Model Unit Overall Size View Size Firebox Dimension A B C D E F G ZHX 36 027 36IN Inch 36 18 31 1 4 10 3 4 33 5 8 16 4 5 16 mm 914 457 794 274 854 406 108 ZHX 36 028 42IN Inch 42 18 37 1 4 10 3 4 39 5 8 16 4 5 16 mm 1066 457 946 274 1006 406 108 ZHX 36 029 50IN Inch 50 18 45 1 4 10 3 4 47 5 8 16 4 5 16 mm 1270 457 1150 274 1210 406 108 2 TECHNICAL SPECIFICATIONS ...

Page 6: ...ing Check Spare Parts Open the packaging carefully and remove the polystyrene Check the spare part list below to verify all parts have been received Carefully check if any damages that may have for the insert or spare parts NOTE Contact service team for help if any part missed or damaged E mail aftersales cye way com or call 800 385 0608 during 9 00 to 17 00 EST from Monday to Friday WARNING This ...

Page 7: ...rts 72 2pcs parts HARDWARE CONTENTS shown actual size AA Wall Anchor 4 PCS BB Screw 4 PCS CC Bolt 36 42 8pcs 50 60 72 10pcs Function Testing NOTE Do not install the glass when testing Plug it on check the function as section 5a Manual Control Panel and 5b Remote Controls Should any defects found please contact service team for help E mail aftersales cye way com or call 800 385 0608 during 9 00 to ...

Page 8: ...c fireplace prior to finishing avoiding reconstruction Try to avoid any conditions that may cause the fireplace to vibrate which would result in the automatically turning on or off of the fireplace itself Due to many different finish materials use on walls it is highly recommended that you consult your local builder before you install this fireplace in the wall Minimum Clearance to Combustibles Si...

Page 9: ...nstallation 4A Flush Mounted Installation 4 A1 Dimensions for all sizes are below The appliance listed will be is supported by the bottom framing Make sure the bottom framing is solid and level Leave some gap behind the right stud for electrical supply The flush mounted height is reserved 16 1 4 413mm The flush mounted depth is reserved 4 1 2 114mm The flush mounted length A1 is reserved as follow...

Page 10: ... Bracket 1PC F Fixing Bracket 1PC Hardware Used CC Bolt 6PCS 4 A4 Insert the firebox into the opening adjust the position of unit and Centered 4 A5 Fix the firebox with screws BB on the side wood stud by a Phillips screwdriver not included Hardware Used BB Screw 4PCS 4 A6 Connect to electric service Reference to Section Electrical Connection ...

Page 11: ...og H I J K into the base of electric firebox A Carbon Bed reference model configuration Spare Parts 4 A9 Install the glass panel CAUTION The next step requires installation of a GLASS panel The manufacturer recommends that two adults install the glass panel Always use extreme caution when handling glass Failure to do so could result in personal injury or property damage Carefully set both hooks of...

Page 12: ...C reference model configuration Hardware Used CC Bolt 36 ZHX 36 027 2PCS CC Bolt 42 ZHX 36 028 2PCS CC Bolt 50 ZHX 36 029 4PCS CC Bolt 60 ZHX 42 034 4PCS CC Bolt 72 ZHX 42 035 4PCS 4 A11 Finish the installation 4B 1 To mount the item to the wall Refer to the fixed size of the product and mark the fixed position on the wall Using a 1 4 inch Electric drill bit not included drill a pilot hole at each...

Page 13: ...es Note Wall anchors AA are not required if you are installing the item to studs then Insert screws BB into Wall Anchor AA with a Phillips screwdriver not included Hardware Used AA Wall Anchor 4 PCS BB Screw 4 PCS Model Overall Size 36 ZHX 36 027 42 ZHX 36 028 50 ZHX 36 029 60 ZHX 42 034 72 ZHX 42 035 A1 Inch 34 13 32 40 25 64 48 27 64 58 27 64 70 25 64 mm 874 1026 1230 1484 1788 B1 Inch 5 5 16 5 ...

Page 14: ...service panel until installation is complete The fireplace is packaged with a three prong plug installed for plug in convenience Hard wiring the fireplace is also an option for any installation a Plug in the power cord is 6ft 1 8m long and on the right of the fireplace you may run the power cord out of the framed wall opening to an existing outlet or install an outlet on a nearby wall stud within ...

Page 15: ...iver pull the wire out at the mean time to release the wires of power cord 3 Use a pliers to take the wire clip off and move away the power cord 4 Insert the hard wires through the BIG hole of the junction plate and connect the hard wires Make sure it is right wired 5 Fix junction box back 6 Save the power cord ...

Page 16: ...rd with grounding type plug and cord connection and it should not be longer than 7ft and 10 31 64 Always make sure the outlet is in good condition and the plug is not loose NEVER exceed the maximum amperage of the circuit NOTE This model can NOT be hard wired THE PLUG MUST BE PLUGGED VERY TIGHTLY DO NOT plug other appliances on to the same circuit Read and understand this entire owner s manual inc...

Page 17: ...hild lock state When the first time push simulated flame effect that the flame brightness is on highest setting and the flame with Amber the digital display screen will be shown A Press and hold the flame button and enter the flame brightness adjustment after hearing the beep There are 5 levels of flame brightness The display flashes for the current flame After switching the flame mode the flame b...

Page 18: ...multaneously the carbon is slightly bright the digital display screen will display the setting temperature 5a F Timer Press to Activate TIMER feature ON and OFF It is invalid to OFF or child lock state Press button you can set the turn off time from 0 5H to 8H interval with 0 5H 1H 2H 3H 4H 5H 6H 7H 8H OFF Once the TIMER is on and the desired setting is reached you may hear a long BEEP and the sys...

Page 19: ... which is included The Remote Control comes preassembled with a correct battery but you must remove the insulation plastic film from the battery before operation Note Do not mix old and new batteries together in the remote Do not mix alkaline standard carbon zinc or rechargeable Nickel cadmium Nickel metal Hydride etc batteries together Buttons on the Remote Control have the same functions as thos...

Page 20: ...mful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the recei...

Page 21: ... sprays or any cleaner that could scratch the surface Plastic Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water Vents Use a vacuum or duster to remove dust and dirt from the appliance and vent areas Clean the exterior of the fireplace with a slightly damp cloth or duster MAINTENANCE Electrical and Moving Parts The fan motors are lubricated at the factory and wi...

Page 22: ...er damage Damage caused from this insert being used outdoors Damage caused from this insert being used for excessive periods of time Damage caused by the insert being used in a commercial application Damage from use as a primary heat source Other misuse or abuse not specifically listed herein This product is not intended to be used as a primary heat source It is for supplemental heating purposes o...

Page 23: ...n is got stuck or the heat motor is not at the right position b If not checking the heater connectors on PCB board would be needed Unplug and reinsert all connectors to see if the heater will work 2 Product has been used for some time a Confirm if there s hot air blowing from the air outlet or something turning red inside when the heater is turned on If yes the fan is got stuck or the heat motor i...

Page 24: ...k you for purchasing this product If you have questions about assembly or operation of this product or missing parts or if the product is damaged please E mail us at aftersales cye way com Or call 800 385 0608 ...

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