Hologic ThinPrep, Operator'S Manual

Page: 196 / 230

T
ROUBLESHOOTING
6
Imager Duo Operator’s Manual 6.15
6716 Failed to get a valid batch ID from
the server. Power cycle the system. If the error
persists, contact Technical Sup-
port.
6901 through
6936
Verification slide and focus errors.
• See Section C, Slide Preparation
and Quality.
• Clean verification slide.
• If more than one Imaging Station
is in the lab, insure that the veri-
fication slides are not switched
among Imaging Stations.
• Power Cycle the Imaging Sys-
tem. NOTE that the IS and IPC
should always be power cycled
together. See page 3.29, Shut-
ting Down the System.
6962 Accelerometer fail.
• The imaging station is sensitive
to vibrations. Look for vibrating
equipment (such as a vortexer)
near the imaging station.
• Be aware of other things (slam-
ming doors, high traffic area)
that may also cause the vibra-
tions.
6963 Fiducial Mark failure.
• Clean verification slide.
• Power Cycle the Imaging Sys-
tem. NOTE that the IS and IPC
should always be power cycled
together. See page 3.29, Shut-
ting Down the System.
7001 Light Level Drift Outside of Toler-
ance.
• Clean verification slide.
• May be temperature related.
Verify that the instrument is not
near a heating or A/C duct.
• Power Cycle the Imaging Sys-
tem. NOTE that the IS and IPC
should always be power cycled
together. See page 3.29, Shut-
ting Down the System.
Table 6.2: Imaging Station and IPC Errors
Error # Error Text Corrective Action