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Service and Maintenance
Hologic offers a variety of Extended Service Protection and Preventive Maintenance options. For additional information,
please visit the Hologic website at www.hologic.com or contact your Sales Representative, Customer Support or your
distributor.
ATEC Users in the United States
All users of the ATEC Sapphire unit in the United States and Canada should contact their Hologic Sales Representative
or the Customer Service Department for questions, comments, and/or technical service issues.
If you believe the ATEC Sapphire Unit requires service or repair please contact Hologic ATEC Technical Service
Support at 888-355-7876, option 2. You may also contact Customer Support at 877-887-8767 and ask to be connected
to the ATEC Technical Service Department.
Other International ATEC Users
All other international users of the ATEC Sapphire unit should contact their distributor directly with questions, comments
and/or technical service issues.
RECOMMENDED MAINTENANCE SCHEDULE
Activity
Frequency
Action
Inspect footswitch cord
Weekly
Verify that the 90° connectors are facing
toward rear of the console. Verify that
the footswitch cord is wrapped in the
counterclockwise (CCW) direction around
the cord management plate. Visually inspect
tubing located between the footswitch
connectors and the footswitch cord sheath
for kinking.
Inspect vacuum line assembly
Weekly
Visually inspect for fluid or moisture in the
tubing or any discoloration to the white side
of the in-line hydrophobic filter.
Inspect power cord
Quarterly
Visually inspect for cuts and damage to the
outside cover and strain relief.
Test current leakage
Annually
Verify current leakage is less than
300 microamps.
Test power cord resistance
Annually
Verify power cord resistance is less than
500 milliohms.
Preventative Maintenance
Recommended every 18 months
To be performed only by Hologic Technical
Services or a Hologic certified technician;
contact Technical Support for details
about Preventative Maintenance and/or
Biomedical training.
The ATEC Sapphire
unit includes several external components which can be replaced in the field.
These external components include:
1. ATEC Footswitch Assembly
2. ATEC Vacuum Line Assembly
3. ATEC Power Cord
