98
When this happens
Check Item
Action and Reasons
Au
to
R
efr
ig
era
to
r D
oo
r
Noise is loud.
There is an abnormal noise.
Hitting sound (thumping sound)
This is the operating sound of the Auto Refrigerator Door.
This is not malfunction.
Buzzing sound (whir)
This is the operating sound of the Auto Refrigerator Door.
This is not malfunction.
Operation sound in the Vegetable Compartment is heard louder than it
at the Lower Freezer.
Operation sound in the Vegetable Compartment is heard louder than
it at the Lower Freezer. And it varies depending on the quantity of the
stored food.
This is not malfunction.
Auto Door won’t open even if
touching the Open Button.
Is the
light not lit? Turn on the light.
Turn on the
indicator lamp.
Pg.72
Isn’t the Ice Compartment or the Upper Freezer opened?
Close the slide door and then touch the Control Panel of the Auto Door.
The Auto Refrigerator Door
does not close.
Is any food or food bag caught on the compartment?
Remove foods and others that are caught in.
Did a power failure occur or did the compartment knock against any
obstacle during electrical operation?
Auto Refrigerator Door stops on the way, so push in the door with hand.
Auto Refrigerator Door does
not open widely.
Don’t stored beverages or foods make contact with the wall in the
Refrigerator Compartment?
Remove beverages or foods that make contact with the wall.
Is the installation site level?
Opening angle of the Auto Refrigerator Door may vary or the door may
go back a little after it is opened automatically depending on installation
conditions of the refrigerator, but this is not malfunction.
Auto Refrigerator Door
moves even if it is locked on
the Control Panel.
−−−−−
Auto Refrigerator Door can not be locked from the Control Panel.
In order to stop Auto Refrigerator Door, unlock the Control Panel first, and then touch
button for 3 seconds or more until it beeps twice.
Pg.72, 84
Au
to
D
ra
w
er
Noise is loud.
There is an abnormal noise.
Hitting sound (thumping sound)
This is the operating sound of the Auto Drawer.
This is not malfunction.
Buzzing sound (whirring, grunt)
This is the operating sound of the Auto Drawer.
This is not malfunction.
Operation sound of the Vegetable Compartment is louder than that of the
Lower Freezer.
Operation sound of the “vegetable compartment” is louder than the “lower freezer”.
The operation sound depends on the amount of food stored. This is not malfunction.
The compartment does not
open even if the electrical
drawer switch is pressed.
Is the
light not lit? Turn on the light.
Turn on the
indicator lamp.
Pg.72
Is either one of the lower freezer or the vegetable compartment open?
Close the open electrical drawer compartment and then press drawer
switch for the compartment you want to open.
The Auto Drawer does not
open/close.
Is any food, food bag or plastic wrap, etc. caught on the compartment?
Remove foods and others that are caught in.
Did a power failure occur or did the compartment knock against any
obstacle during electrical operation?
The door does not open/close smoothly because the electrical drawer
function is stopped before the operation completes.
Manually push in the door with strength. Otherwise, unplug the power
plug with the door drawn, and connect it after 10 seconds.
Isn't the food caught between the
Upper Case and the Moisture Cover?
Remove it, if any.
Do not close the door with force while the food is in contact with the Moisture
Cover.
The Auto Drawer does not
open much.
−−−−−
The Auto Drawer is pulled out by approx. 15 cm or more. The length may vary
depending on installation conditions of the refrigerator, or the Auto Drawer may
go back a little after the door is opened automatically. This is not malfunction.
Auto Drawer moves even if
it is locked on the panel for
operation.
−−−−−
Auto Door can not be locked from the panel for operation. In order to stop
Auto Door function, unlock it first on the panel for operation, and then touch
button for 3 seconds or more until it bleeps.
Pg.72, 84
TROUBLESHOOTING
(CONTINUED)
BB0055761M_R-ZXC740KH_A.indd 98
19.8.7 4:58:12 PM
