43
Frequently Asked Questions
This section covers some commonly asked questions:
How do I recover my WebGUI password? (pg. 43)
If I purchase another HighPoint RAID Controller, will my data be retained?
Yes, the RAID configuration metadata is stored on hard disks. Users don’t need to
re-configure RAID while migrating to another HighPoint RAID Controller.(pg.44 )
Recovering your Password
For
Mac
Users:
1.
Open
Terminal
2.
Type or navigate to cd
/usr/share/hpt
3.
Type rm
hptuser.dat
, to remove the file. (
Note: must
be root user mode to remove
this file)
4.
Reboot
For
Windows
Users:
1.
Open file explorer
2.
Navigate to
C:/Windows/
3.
Delete
hptuser
.
dat
4.
Reboot
Battery Backup Unit (BBU, sold separately)
When you set your RAID array or HDD to utilize write back cache, you sacrifice
reliability for performance. Utilizing Write Through cache allows you to safe guard
your data from power related failures, but it will be much slower.
A BBU is primarily used to safe guard arrays utilizing write back cache. When a power
failure occurs, the battery will provide enough power to maintain the data in the cache
for however long the battery capacity is.
Attaching the BBU
The connection will be made directly on the RAID controller J6 pins.
Checking the Battery Status
1.
Log into WebGUI
2.
Select the Controller the BBU is connected to
