Highland Ridge RV 2015, Owner'S Manual

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SECTION 1 – WARRANTY & SERVICE HIGHLAND RIDGE RV TOWABLE
1-2
R
EPORTING
S
AFETY
D
EFECTS
In the United States
If you believe that your RV has an alleged defect that could cause a crash or
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) and Highland Ridge RV.
If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer or Highland Ridge RV.
For additional information, please refer to the NHTSA website at
www.safercar.gov.
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888- 327-
4236 and a NHTSA representative will record your complaint information (TTY: 1-
800-424-9153 or 1-202-484-5238).
To contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada
If you believe your RV has an alleged safety defect, you should contact Transport
Canada and Highland Ridge RV. Transport Canada prefers to be called instead of
posted mail or email as it enables their investigators to confirm that your
information is correct, and to answer your questions accurately. For additional
information, please refer to the Transport Canada website at www.tc.gc.ca.
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region)
and ask to speak to a defect investigator
.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
CAUTION
This indicates a potentially hazardous situation that, if not avoided, may result
in property damage.