HID FARGO DTC 5500LMX, User Manual

Page: 61 / 74

May 2017 PLT-02496, Version: 1.2
Page 5-7 Troubleshooting
# 303
Job Too Large for
Multiple Copies
Job is too big. Send a smaller job.
# 306
Laminator Clean
Fail
Laminator clean cycle failed. Try again.
#329
Laminator Lid
Open
Unable to process the card
because the Laminator lid is open.
Close the Laminator lid. Press the Resume button on the
Printer to continue printing. To cancel, press the Cancel Print
button or the Cancel button located on the Printer.
#330
Output Hopper
Full
The output hopper of the
Laminator has reached its
capacity. Open the Laminator output hopper door and remove the
cards from the output hopper. Close the hopper door and
press the Resume button on the Printer.
#331
Check Lam Hot
Roller Lift
The Laminator hot roller is unable
to retract.
Open the Laminator lid. Squeeze and lift the gray latches for
the hot roller mechanism to retract the hot roller mechanism
to the service position. Remove any obstructions. Push hot
roller mechanism down to return it to the ready position.
Close the Laminator lid and press the Resume button on the
Printer to continue printing. To cancel, press the Cancel Print
button or the Cancel button located on the Printer. If the
problem persists, contact Technical Support.
#332
Check Lam Hot
Roller Lift
The Laminator hot roller is unable
to engage.
Open the Laminator lid. Squeeze and lift the gray latches for
the hot roller mechanism to retract the hot roller mechanism
to the service position. Remove any obstructions. Push hot
roller mechanism down to return it to the ready position.
Close the Laminator lid and press the Resume button on the
Printer to continue printing. To cancel, press the Cancel Print
button or the Cancel button located on the Printer. If the
problem persists, contact Technical Support.
#333
Heater Error -
Cycle Power
The Laminator is unable to power
the hot roller. Cycle power to system. If the error persists, contact Technical
Support.
#334
Heater Error -
Cycle Power
The Laminator is unable to sense
heater temperature. Cycle power to system. If the error persists, contact Technical
Support.
#335
Laminator Input
Card Jam
The card has jammed between
the Flipper and Laminator.
Open the Laminator lid and reject hopper door. Clear any
cards in the system by pressing the card forward or
backward buttons on the display. Close the Laminator lid and
reject door. Press the Resume button on the Printer to
continue printing. To cancel, press the Cancel Print button or
the Cancel button located on the Printer.
#336
Laminator Card
Jam
The card has jammed in the
Laminator near the card rotator.
Open the Laminator lid. Clear any cards in the system by
pressing the card forward or backward buttons on the
display. Close the Laminator lid. Press the Resume button on
the Printer to continue printing. To cancel, press the Cancel
Print button or the Cancel button located on the Printer.
Error Message Cause Solution