9
Chapter 7 After-sales Service
Product Warranty
1.
The product warranty period is one year.
2.
The company is responsible for free maintenance or exchange within one-year warranty period.
3.
The cost of the components and freight shall be charged for improper meter installation and/or
operation.
4.
Over the warranty period, part of the maintenance cost according to actual situation will be
charged.
Service Guarantee
1. Product technical consulting and quality complaints will be replied within 12 hours.
2. Solutions for quality complaints will be provided within 24 hours.
3. Except statutory holidays and force majeure.
Chapter 8
Contact Us
Headquarter Add.: 7F No.1 Aosheng Building, 1166 Xinluo Street, High-tech Development Zone,
Jinan, P.R. China 250101
Factory Add.: 2F Innovation Factory, Feiyue Road, High-tech Development Zone, Jinan, P.R. China
250101
Tel: +86 0531 68621770 863
E-mail: [email protected]
Website: www.heyuanintel.com
