Hewlett Packard Enterprise HPE ProLiant DL345 Gen10 Plus User Manual Download Page 51

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Setting up the

Setting up the server

server

Prerequisites

Before setting up the server:

Download the latest SPP:
https://www.hpe.com/servers/spp/download

https://www.hpe.com/servers/spp/download

You might be prompted for your HPE Passport credentials.

Verify that your OS or virtualization software is supported:
https://www.hpe.com/info/ossupport

https://www.hpe.com/info/ossupport

Review the UEFI Deployment Guide for HPE ProLiant Gen10 Servers and HPE Synergy:
https://www.hpe.com/support/UEFIGen10-DG-en

https://www.hpe.com/support/UEFIGen10-DG-en

If the UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.

If needed, do one of the following to download the storage driver:

Download it from the HPE Support Center website:

https://www.hpe.com/support/hpesc

Extract it from the SPP.

Read the operational requirements for the server:
Operational requirements

Read the safety and compliance information on the HPE website:
https://www.hpe.com/support/safety-compliance-enterpriseproducts

https://www.hpe.com/support/safety-compliance-enterpriseproducts

Procedure

Unbox the

Unbox the server

server

1. Unbox the server and verify the contents:

Server

Power cord

Rack-mounting hardware (optional)

Documentation

The server does not ship with OS media. All system software and firmware is preloaded on the server.

Install the hardware options

2. (Optional) Install hardware options. For installation instructions, see Hardware options installation.

Rack the

Rack the server

server and connect the peripherals

and connect the peripherals

3. Install the rack-mounting hardware:

Rack rails: https://www.hpe.com/support/DL385Gen10Plus-rack

https://www.hpe.com/support/DL385Gen10Plus-rack

Cable management arm: https://www.hpe.com/support/DL385Gen10Plus-cma

https://www.hpe.com/support/DL385Gen10Plus-cma

4. Connect the peripheral devices and power cords to the server.

5. Decide how to manage the server:

Locally: Use a KVM switch or a connect a keyboard, monitor, and mouse.

Remotely: Connect to the iLO web interface and run a remote console:

a. Verify the following:

iLO is licensed to use the remote console feature.
If iLO is not licensed, visit the HPE website:

https://www.hpe.com/info/ilo

The iLO management port is connected to a secure network.

Setting up the server

Summary of Contents for HPE ProLiant DL345 Gen10 Plus

Page 1: ...HPE ProLiant DL345 Gen10 Plus Server User Guide Part Number 30 88209EEE 002 Published August 2021 Edition 2...

Page 2: ...Valid license from Hewlett Packard Enterprise required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical D...

Page 3: ...P28 card ports and LEDs 1 10 HPE NS204i p NVMe OS Boot Device components 1 11 HPE NS204i p NVMe OS Boot Device LED definitions 1 12 Fan bay numbering 2 Operations 2 1 Removing and replacing the front...

Page 4: ...lug power supply 4 6 6 Connecting a DC power cable to a DC power source 4 7 Installing a front 8 SFF drive cage option 4 8 Installing the rear 2 SFF drive backplane option 4 9 Installing the front 4 L...

Page 5: ...2 1 1 12 LFF drive power cabling 5 2 1 2 24 SFF drive power cabling 5 2 1 3 2 SFF drive power cabling 5 2 2 Storage controller cabling 5 2 2 1 8 LFF SATA Box 2 and Box 3 to system board connector J17...

Page 6: ...cabling 5 2 2 28 2 SFF SAS SATA Box 4 to type a controller cabling 5 2 2 29 2 SFF NVMe Box 4 to tri mode controller cabling 5 2 3 Energy pack cabling 5 2 4 Storage controller backup power cabling 5 3...

Page 7: ...tem battery information 8 2 Replace the system battery 9 Safety warranty and regulatory information 9 1 Regulatory information 9 1 1 Notices for Eurasian Economic Union 9 1 2 Turkey RoHS material cont...

Page 8: ...12 Support and other resources 12 1 Accessing Hewlett Packard Enterprise Support 12 2 Accessing updates 12 3 Customer self repair 12 4 Remote support 12 5 Documentation feedback...

Page 9: ...Component identification This chapter describes the external and internal server features and components Component identification 9...

Page 10: ...l tab 5 iLO Service port 6 USB 3 0 port The serial number iLO information pull tab is double sided One side shows the server serial number and the customer asset tag label The other side shows the def...

Page 11: ...front panel LEDs and buttons Item Description Status Definition 1 Power On Standby button and system power LED Solid green System on Flashing green Performing power on sequence Solid amber System in...

Page 12: ...er second iLO manual reboot sequence in progress Off Deactivated Item Description Status Definition When all four LEDs described in this table flash simultaneously a power fault has occurred For more...

Page 13: ...The UID button can be used to display the Server Health Summary when the server will not power on For more information see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website UID...

Page 14: ...vior System board 1 flash Processor 2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Storage controller 6 flashes System board PCIe slots 7 flashes Power backplane 8 f...

Page 15: ...8 4 1 5 Slot 4 PCIe4 x8 8 4 1 6 Flex Slot power supply 1 7 Flex Slot power supply 2 optional 8 Serial port optional 9 USB 3 0 ports 10 iLO Management port 11 Video port 12 OCP NIC 3 0 slot The slot 3...

Page 16: ...g blue 1 flash per sec Remote management or firmware upgrade in progress 4 flashes per sec iLO manual reboot sequence initiated 8 flashes per sec iLO manual reboot sequence in progress Off Deactivated...

Page 17: ...power connector 2 5 Graphics card power connector 2 6 Primary PCIe4 riser connector 7 System battery 8 NVMe port 6A 9 OCP NIC 3 0 slot 10 OCP NIC 3 0 x16 upgrade connector 11 Internal USB 3 0 port 12...

Page 18: ...5 Fan connector 3 26 NVMe port 3A 27 NVMe port 1A 28 Fan connector 2 29 NVMe port 2A 30 Not for use in this server 31 Fan connector 1 32 Type a modular storage controller slot 33 Drive backplane power...

Page 19: ...f Reserved S8 Reserved S9 Reserved S10 Reserved S11 Reserved S12 Reserved To access the redundant ROM set S1 S5 and S6 to On When the system maintenance switch position 6 is set to the On position the...

Page 20: ...DIMM slots are numbered sequentially 1 through 16 The supported Advance Memory Protection AMP modes use the letter assignments for population guidelines The arrow points to the front of the server DIM...

Page 21: ...rank 4R Quad rank 8R Octal rank 3 Data width on DRAM x4 4 bit x8 8 bit 4 Memory generation PC4 DDR4 5 Maximum memory speed 3200 MT s 6 CAS latency AA CAS 22 22 22 AA CAS 26 22 22 for 3DS LRDIMM 7 DIM...

Page 22: ...Processor and socket components Item Description 1 Pin field 2 Rail frame 3 Carrier frame 4 Processor 5 Force frame 6 Captive screws Torx T 20 Processor and socket components 22...

Page 23: ...ront SFF drive box numbering SAS SATA NVMe Item Description 1 Box 1 2 Box 2 3 Box 3 Front LFF drive box numbering SAS SATA Item Description 1 Box 1 2 Box 2 3 Box 3 Rear SFF drive box 4 SAS SATA NVMe D...

Page 24: ...he drive backplanes are connected To a storage controller Embedded HPE SR100i Gen10 Plus Software RAID controller using the onboard SATA NVMe ports Type a and type p storage controller ports To a SAS...

Page 25: ...When the drive backplane is connected directly to a storage controller the drive numbering in each drive box starts at 1 Front SFF drive numbering Front LFF drive numbering Rear SFF drive numbering Dr...

Page 26: ...rt 2 always connects to the controller port 2 SAS expander port 3 Drive numbers 1 to 4 SAS expander port 4 Drive numbers 5 to 8 SAS expander port 5 Drive numbers 9 to 12 SAS expander port 6 Drive numb...

Page 27: ...n received for this drive The drive has also been identified by a management application Flashing amber 1 flash per second A predictive failure alert has been received for this drive Replace the drive...

Page 28: ...HPE Basic Drive LED definitions 28...

Page 29: ...ght bracket is shown in the following illustration with SFP28 ports and LEDs Table 2 LED indicators Item LED Status Description 1 Management Port Activity LED Off No activity Flashing Passing traffic...

Page 30: ...green Passing traffic flashing frequency indicates traffic intensity Solid amber Link fault 5 System status LED Off System is not powered Solid amber Power is up software has not booted yet Solid gree...

Page 31: ...S204i p NVMe OS Boot Devicecomponents Item Description 1 Drive bay 1 2 Drive bay 2 3 Thermal interface pad with removable liner 4 M 2 drive retaining latches HPE NS204i p NVMe OS Boot Device component...

Page 32: ...NVMe OS Boot DeviceLED definitions Item Description Fault LED status 1 Bay 1 LED Off Normal Flashing 1Hz Drive predictive failure Amber Drive failure 2 Bay 2 LED HPE NS204i p NVMe OS Boot Device LED d...

Page 33: ...Fan bay numbering The arrow points to the front of the server Fan bay numbering 33...

Page 34: ...carried out prior to and after installing or removing a hardware option or performing a server maintenance or troubleshooting procedure Before performing these hardware operations review Rack warning...

Page 35: ...d replacing the front bezel Procedure 1 If installed remove the Kensington security lock 2 Remove the front bezel To replace the component reverse the removal procedure Removing and replacing the fron...

Page 36: ...Power up the server To power up the server use one of the following methods Press the Power On Standby button Use the virtual power button through iLO Power up the server 36...

Page 37: ...efore the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode wi...

Page 38: ...Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack Releasing the cable management arm 38...

Page 39: ...sure that the rack is adequately stabilized before extending anything from the rack Procedure 1 Pull down the quick release levers on each side of the server 2 If necessary use a T 25 Torx screwdrive...

Page 40: ...assis components before removing the chassis from the rack Procedure 1 If installed remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source...

Page 41: ...the chassis in this manner results in improper airflow and improper cooling that can lead to thermal damage Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove...

Page 42: ...of the server with the latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in 2 Push down on the latch The access panel slides to a closed position 3 Tighten the...

Page 43: ...ower a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove...

Page 44: ...panel is open Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from...

Page 45: ...rack Remove the server from the rack 5 Remove the access panel 6 Do one of the following If an expansion card with internal cables is installed on the riser disconnect the cables from the card If cabl...

Page 46: ...Removing a riser cage 46...

Page 47: ...u have a T 10 Torx screwdriver available Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disco...

Page 48: ...Setup This chapter describes the initial setup procedure for the server As well as general operational requirements and safety reminders Setup 48...

Page 49: ...ending on your technical expertise and the complexity of the product for the initial system installation select one of the following options Ordering the HPE Installation Service Setting up the server...

Page 50: ...tion Service provides the following benefits Installation by an HPE authorized technical specialist Verification prior to installation that all service prerequisites are met Delivery of the service at...

Page 51: ...ety compliance enterpriseproducts Procedure Unbox the server 1 Unbox the server and verify the contents Server Power cord Rack mounting hardware optional Documentation The server does not ship with OS...

Page 52: ...ation see one of the following guides HPE Smart Array SR Gen10 User Guide at https www hpe com support SSC SRGen10 ug HPE SmartRAID SR Gen10 Plus Controller User Guide at https www hpe com info SmartR...

Page 53: ...u boot to F10 Manually deploy an OS a Insert the installation media For remote management click Virtual Drives in the iLO remote console to mount images drivers or files to a virtual folder If a stora...

Page 54: ...Operational requirements Operational requirements 54...

Page 55: ...nent the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow CAUTION Always use blanking panels...

Page 56: ...for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party...

Page 57: ...to the product rating label or the user documentation supplied with that option WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circu...

Page 58: ...ctrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or ce...

Page 59: ...hen extended from the rack WARNING To reduce the risk of personal injury or damage to the equipment be sure that The rack has anti tip measures in place Such measures include floor bolting anti tip fe...

Page 60: ...Be sure sufficient clearance exists for cabling installation and removal of the server and movement of the rack doors Rack warnings and cautions 60...

Page 61: ...not expose the energy pack to temperatures higher than 60 C 140 F After power is disconnected battery voltage might still be present for 1s to 160s CAUTION Protect the from power fluctuations and tem...

Page 62: ...sitive component or assembly Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation o...

Page 63: ...ystem Utilities F9 Use this option to configure the system BIOS Intelligent Provisioning F10 Use this option to deploy an operating system or configure storage Boot menu F11 Use this option to make a...

Page 64: ...ware options For more information on supported options see the product QuickSpecs on the HPE ProLiant DL345 Gen10 Plus Server website at https www hpe com servers dl345 gen10 plus To view the warranty...

Page 65: ...before beginning any installation procedure Improper grounding can cause electrostatic discharge Install any hardware options before initializing the server If multiple options are being installed re...

Page 66: ...rack rail option can be installed in round hole square hole or threaded hole racks For installation instructions see the Hewlett Packard Enterprise website https www hpe com support DL385Gen10Plus rac...

Page 67: ...ted to the back of the server The CMA also allows extending the server from the rack without powering down the server or disconnecting the rear cables For installation instructions see the Hewlett Pac...

Page 68: ...Installing the bezel and bezel lock Installing the bezel and bezel lock 68...

Page 69: ...ATA software RAID 8 SFF SATA All box 3 drives connected to the NVMe SATA port 8A supports SATA software RAID 8 SFF SATA 2 SFF NVMe All box 3 drives connected to the NVMe SATA port 8A supports SATA sof...

Page 70: ...nly one drive is used install it in the bay with the lowest drive number For drive numbering see Drive bay numbering This server does not support mixed drive types in the same drive box When installin...

Page 71: ...and thermal damage do not operate the server unless all drive and device bays are populated with either a component or a blank Procedure 1 Remove the drive blank LFF drive blank SFF drive blank 2 Prep...

Page 72: ...on for detailed instructions HPE SR Gen10 Plus Software RAID User Guide at https www hpe com support SSC SRGen10Plus ug HPE SmartRAID SR Gen10 Plus Controller User Guide at https www hpe com info Smar...

Page 73: ...er supply options Depending on the installed options and the regional location where the server was purchased the server can be configured with one of the supported power supplies Power supply options...

Page 74: ...on the hot plug power supply and calculators to determine server power consumption in various system configurations see the Hewlett Packard Enterprise Power Advisor website https www hpe com info pow...

Page 75: ...to the plug electrical outlet and the point where the cord extends from the server WARNING To reduce the risk of injury from electric shock hazards do not open power supplies Refer all maintenance up...

Page 76: ...ol before touching them CAUTION To prevent improper cooling and thermal damage do not operate the enclosure unless all device bays are populated with either a component or a blank Procedure 1 Remove t...

Page 77: ...the sheathing b Secure the power cord with the strain relief strap Roll the extra length of the strap around the power supply handle 5 Connect the power cord to the power source 6 Be sure that the pow...

Page 78: ...the power for each power supply if there are multiple power supplies In accordance with applicable national requirements for Information Technology Equipment and Telecommunications Equipment this pow...

Page 79: ...2 Remove the ring tongue 3 Crimp the ring tongue to the ground cable from the 48 V DC power source Installing the HPE 800 W Flex Slot 48 VDC hot plug power supply 79...

Page 80: ...4 Remove the terminal block connector 5 Loosen the screws on the terminal block connector Installing the HPE 800 W Flex Slot 48 VDC hot plug power supply 80...

Page 81: ...lb in of torque The ground wire must be connected before the 48 V wire and the return wire 7 Insert the 48 V wire into the left side of the terminal block connector and then tighten the screw to 1 3...

Page 82: ...e into the right side of the connector and then tighten the screw to 1 3 N m 10 lb in of torque 9 Install the terminal block connector into the power supply Installing the HPE 800 W Flex Slot 48 VDC h...

Page 83: ...ging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing b Secure the power cord wires and cables with the str...

Page 84: ...then connect the power cord to the 48 V DC power source or PDU 13 To supply 48 V to the power supply turn on the 48 V power source or switch the PDU breaker to the on position 14 Be sure that the pow...

Page 85: ...nology Equipment and Telecommunications Equipment this power supply only connects to DC power sources that are classified as SELV or TNV Generally these requirements are based on the International Sta...

Page 86: ...e of the power supply 3 Do the following a Remove the grounding screw from the front of the power supply b Remove the four screws from the 48 V wire and return wire connectors Installing the HPE 1600...

Page 87: ...re to the connectors as marked and tighten to 0 98 N m 8 68 lb in of torque 5 Attach the ground earthed wire to the ground screw and tighten to 1 47 N m 13 lb in of torque Installing the HPE 1600 W Fl...

Page 88: ...r cables tight enough to cause a crease in the sheathing b Secure the wires and cables with the strain relief strap Roll the extra length of the strap around the power supply handle 8 Slide the power...

Page 89: ...12 Make sure that the power supply LED is green Installing the HPE 1600 W Flex Slot 48 VDC hot plug power supply 89...

Page 90: ...he DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected Locate the equipmen...

Page 91: ...Connecting a DC power cable to a DC power source 91...

Page 92: ...fore touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 2 If installed remove the...

Page 93: ...14 Install the fan cage 15 Install the air baffle 16 Install the access panel 17 Install the server into the rack 18 Connect each power cord to the server 19 Connect each power cord to the power sour...

Page 94: ...ol before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 2 Power down the serv...

Page 95: ...Install drives 13 Install the air baffle 14 Install the access panel 15 Install the server into the rack 16 Connect each power cord to the server 17 Connect each power cord to the power source 18 Powe...

Page 96: ...g any installation procedure Improper grounding can cause ESD 2 Power down the server 3 If installed release the cable management arm 4 Remove all power a Disconnect each power cord from the power sou...

Page 97: ...12 Disconnect all cables connected to the LFF drive backplane assembly 13 Remove the LFF backplane assembly 14 Install the LFF drive cage backplane Installing the front 4 LFF drive backplane option 97...

Page 98: ...drive backplane 18 Install drives 19 Install the fan cage 20 Install the air baffle 21 Install the access panel 22 Install the server into the rack 23 Connect each power cord to the server 24 Connect...

Page 99: ...peed increase to cool the server The server shuts down during the following temperature related scenarios At POST and in the OS iLO 5 performs an orderly shutdown if a cautionary temperature level is...

Page 100: ...an lead to thermal damage Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each powe...

Page 101: ...tall the access panel 9 Install the server into the rack 10 Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up the server Installing high performance fans...

Page 102: ...rver does not support mixing LRDIMMs and RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization All memory installed in the server must be of t...

Page 103: ...d processor determines the type of DIMM that is supported in the server AMD EPYC processors support DDR4 3200 DIMMS Mixing DIMM types is not supported Install only the supported DDR4 3200 DIMMs in the...

Page 104: ...information For specific DIMM population information see the DIMM population guidelines on the Hewlett Packard Enterprise website https www hpe com docs amd population rules Gen10Plus DIMM population...

Page 105: ...rmation For more information about memory speed information in HPE servers using AMD processors see the Hewlett Packard Enterprise website https www hpe com docs amd speed table Gen10Plus HPE SmartMem...

Page 106: ...keyed surface of the DIMM slot and then fully press the DIMM into the slot until the latches snap back into place The DIMM slots are structured to ensure proper installation If you try to insert a DI...

Page 107: ...AID For more information on software RAID configuration see the HPE SR Gen10 Plus Software RAID User Guide at https www hpe com support SSC SRGen10Plus ug Type a modular AROC and type p PCIe plug in G...

Page 108: ...nnect each power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove the access panel 6 Remove the air baffle 7 Remove the fan cage...

Page 109: ...15 Connect each power cord to the power source 16 Power up the server Installing a storage controller 109...

Page 110: ...PE Smart Storage Hybrid Capacitor IMPORTANT The HPE Smart Storage Hybrid Capacitor is only supported on Gen10 and later servers One energy pack option can support multiple devices An energy pack optio...

Page 111: ...A single 96W battery can support up to 24 devices After the battery is installed it might take up to two hours to charge Controller features requiring backup power are not re enabled until the battery...

Page 112: ...age Hybrid Capacitor with the 145mm cable Before installing the HPE Smart Storage Hybrid Capacitor verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack IMP...

Page 113: ...talled Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the ser...

Page 114: ...1 Install the fan cage 12 Install the air baffle 13 Install the access panel 14 Install the server into the rack 15 Connect each power cord to the server 16 Connect each power cord to the power source...

Page 115: ...Riser and riser cage options Riser and riser cage options 115...

Page 116: ...nstalled release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following Extend the server...

Page 117: ...if needed 11 Install the riser cage 12 Connect data cables to drive backplanes if needed 13 Install the access panel 14 Install the server into the rack 15 Connect each power cord to the server 16 Co...

Page 118: ...ver 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following Extend...

Page 119: ...ion board if needed 11 Install the riser cage 12 Connect data cables to drive backplanes if needed 13 Install the access panel 14 Install the server into the rack 15 Connect each power cord to the ser...

Page 120: ...Expansion slots Expansion slots 120...

Page 121: ...Negotiable link width s Primary riser connector PCIe slot and card length 2 slot riser Optional Slot 1 Full length Full height FL FH PCIe4 x16 16 8 4 1 Slot 2 Full length Full height FL FH PCIe4 x16...

Page 122: ...either an expansion slot cover or an expansion board installed To install the component Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdriver available Proce...

Page 123: ...ard connect the cables 10 Install the riser cage 11 Install the access panel 12 Slide the server into the rack 13 Connect each power cord to the server 14 Connect each power cord to the power source 1...

Page 124: ...ove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack...

Page 125: ...o qs PCIe workload accelerators These options are PCIe card based direct attach solutions that use solid state storage technology directly on the PCI bus to boost I O performance and reduce latency to...

Page 126: ...own the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Remove the s...

Page 127: ...he cable illustrated in blue is a Y cable to support 2 accelerators in primary riser 12 Install the air baffle 13 If you are installing a full length accelerator slide the retention clip to the unlock...

Page 128: ...er cable to the accelerator The cable illustrated in blue is a Y cable to support 2 accelerators in primary riser 16 After installing a full lenght accelerator slide the retention clip to the locked p...

Page 129: ...The installation is complete Installing an accelerator or GPU 129...

Page 130: ...M 2 SSD options The server supports the installation of M 2 SATA and NVMe SSD options for Booting up from flash solution Data backup redundancy M 2 SSD options 130...

Page 131: ...u perform this procedure make sure that you have the following items available T 15 Torx screwdriver Phillips No 1 screwdriver Procedure Installing the drives onto the M 2 SATA add in card 1 Insert th...

Page 132: ...c Install the add in card d Install the primary riser cage 13 Install the air baffle 14 Install the access panel 15 Install the server into the rack 16 Connect each power cord to the server 17 Connec...

Page 133: ...ling drives onto the boot device 1 Remove the liner from the thermal interface pad 2 Install the drives Installing the boot device 3 Power down the server 4 If installed release the cable management a...

Page 134: ...ion slot 16 Install the access panel 17 Install the server into the rack 18 Connect each power cord to the server 19 Connect each power cord to the power source 20 Power up the server Deploying an ope...

Page 135: ...he server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove the access panel 6 Remove the primary riser cage 7 Remove the OCP NIC 3 0 adapter blank 8 I...

Page 136: ...bandwidth upgrade cable 10 Install the primary riser 11 Install the access panel 12 Install the server into the rack 13 Connect each power cord to the server 14 Connect each power cord to the power s...

Page 137: ...rd from the power source b Disconnect each power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove the access panel 6 Insert the s...

Page 138: ...nagement arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Remove the server from the rack 5 Remove the access panel 6 Remove the...

Page 139: ...e server 16 Configure the serial port a From the boot screen press F9 to enter UEFI System Utilities b From the UEFI System Utilities screen select System Configuration BIOS Platform Configuration RBS...

Page 140: ...HPE Trusted Platform Module 2 0 Gen10 Plus option HPE Trusted Platform Module 2 0 Gen10 Plus option 140...

Page 141: ...e information about operating system support see the product QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs For more information about Microsoft Windows BitLocker Drive...

Page 142: ...ewlett Packard Enterprise service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for servic...

Page 143: ...Installing and enabling the HPE TPM 2 0 Gen10 Plus option Installing and enabling the HPE TPM 2 0 Gen10 Plus option 143...

Page 144: ...Installing the Trusted Platform Module board Installing the Trusted Platform Module board 144...

Page 145: ...o cool before touching them Procedure 1 Update the system ROM Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website https www hpe com support hpesc To u...

Page 146: ...ight result in damage to the TPM or system board 2 Install the TPM board a Locate the TPM connector on the system board See the server hood label for the exact location b Align the TPM board with the...

Page 147: ...4 Secure the rivets into place by pushing them firmly through the holes in the TPM cover 5 Proceed to Preparing the server for operation Installing the TPM board and cover 147...

Page 148: ...air baffle 2 Install the access panel 3 Install the server into the rack 4 Connect each power cord to the server 5 Connect each power cord to the power source 6 Power up the server 7 Enabling the Trus...

Page 149: ...as TPM 2 0 when the server is powered on after installing it In UEFI Boot Mode the Trusted Platform Module can be configured to operate as TPM 2 0 default or TPM 1 2 In Legacy Boot Mode the Trusted P...

Page 150: ...as pressed in the previous step do one of the following If in graphical mode click Yes If in text mode press the Y key 6 Press the ESC key to exit System Utilities 7 If changes were made and saved the...

Page 151: ...isibility is set to Visible 5 Press the F10 key to save your selection 6 When prompted to save the change in System Utilities do one of the following If in graphical mode click Yes If in text mode pre...

Page 152: ...s required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key pas...

Page 153: ...Cabling This chapter includes cabling guidelines and diagrams for internal component cabling Cabling 153...

Page 154: ...y the length of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can be pinched...

Page 155: ...emove cables that are no longer being used Retaining them inside the system can restrict airflow If you intend to use the removed cables later label and store them for future use Cabling guidelines 15...

Page 156: ...Storage cabling Storage cabling 156...

Page 157: ...Drive power cabling Drive power cabling 157...

Page 158: ...12 LFF drive power cabling Description 4LFF BOX1 to power connector J37 4LFF BOX2 to power connector J68 4LFF BOX3 to power connector J42 12 LFF drive power cabling 158...

Page 159: ...24 SFF drive power cabling Description 8SFF BOX1 to power connector J37 8SFF BOX2 to power connector J68 8SFF BOX3 to power connector J42 24 SFF drive power cabling 159...

Page 160: ...2 SFF drive power cabling 2 SFF drive power cabling 160...

Page 161: ...Storage controller cabling Storage controller cabling 161...

Page 162: ...8 LFF SATA Box 2 and Box 3 to system board connector J17 cabling 8 LFF SATA Box 2 and Box 3 to system board connector J17 cabling 162...

Page 163: ...8 LFF SAS SATA Box 2 and Box 3 to type a controller cabling Description Box 2 to controller port 2 Box 3 to controller port 1 8 LFF SAS SATA Box 2 and Box 3 to type a controller cabling 163...

Page 164: ...F SAS SATA to P816 a controller cabling Item Description Orange Box 2 to controller port 2 Orange Box 3 to controller port 1 Blue Box 1 to controller port 3 12 LFF SAS SATA to P816 a controller cablin...

Page 165: ...16 a controller cabling Item Description Orange Box 2 to controller port 2 Orange Box 3 to controller port 1 Blue Box 1 to controller port 3 Pink Box 4 to controller port 4 12 LFF SAS SATA 2SFF to P81...

Page 166: ...8 SFF SATA Box 3 to system board connector J17 cabling 8 SFF SATA Box 3 to system board connector J17 cabling 166...

Page 167: ...8 SFF SAS SATA Box 3 to type a controller cabling Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 8 SFF SAS SATA Box 3 to type a controller cabling 167...

Page 168: ...8 SFF SAS SATA Box 3 to PCIe controller cabling Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 8 SFF SAS SATA Box 3 to PCIe controller cabling 168...

Page 169: ...S SATA Box 2 to type a controller E208i a E408i a cabling Description Box 2 port 1 to controller port 1 Box 2 port 2 to controller port 2 8 SFF SAS SATA Box 2 to type a controller E208i a E408i a cabl...

Page 170: ...8 SFF SAS SATA Box 2 to type a controller P816i a cabling Description Box 2 port 1 to controller port 3 Box 2 port 2 to controller port 4 8 SFF SAS SATA Box 2 to type a controller P816i a cabling 170...

Page 171: ...8 SFF SAS SATA Box 1 to type a controller cabling Description Box 1 port 1 to controller port 1 Box 1 port 2 to controller port 2 8 SFF SAS SATA Box 1 to type a controller cabling 171...

Page 172: ...r cabling Item Description Blue Box 2 port 1 to controller port 3 Blue Box 2 port 2 to controller port 4 Orange Box 3 port 1 to controller port 1 Orange Box 3 port 2 to controller port 2 16 SFF SAS SA...

Page 173: ...xpander port 4 Blue Box 2 port 1 to SAS expander port 5 Blue Box 2 port 2 to SAS expander port 6 Blue Box 3 port 1 to SAS expander port 7 Blue Box 3 port 2 to SAS expander port 8 Pink Type a controlle...

Page 174: ...Description Orange Box 2 port 1 to system board J17 port 8A Orange Box 2 port 2 to system board J18 port 5A Orange Box 2 port 3 to system board J67 port 4A Blue Box 2 port 4 to system board J57 port 3...

Page 175: ...r cabling Item Description Blue Box 1 port 1 to controller port 3 Blue Box 1 port 2 to controller port 4 Orange Box 3 port 1 to controller port 1 Orange Box 3 port 2 to controller port 2 16 SFF SAS SA...

Page 176: ...rd J59 port 2A Orange Box 1 port 3 to system board J56 port 1A Orange Box 1 port 4 to system board J57 port 3A Blue Box 2 port 1 to system board J17 port 8A Blue Box 2 port 2 to system board J18 port...

Page 177: ...2 SFF SAS SATA Box 4 to SAS expander port 9 cabling 2 SFF SAS SATA Box 4 to SAS expander port 9 cabling 177...

Page 178: ...ion Pink Box 1 port 1 to x16 controller port 1 or x32 controller port 4 Blue Box 2 port 1 to x16 controller port 2 or x32 controller port 3 Orange Box 3 port 1 to x16 controller port 1 or x32 controll...

Page 179: ...ion Orange Box 1 port 1 to x16 controller port 1 or x32 controller port 4 Blue Box 2 port 1 to x16 controller port 2 or x32 controller port 3 Pink Box 3 port 1 to x16 controller port 1 or x32 controll...

Page 180: ...x2 and Box3 to type a tri mode controller cabling Item Description Blue Box 2 port 1 to controller port 2 Orange Box 3 port 1 to controller port 1 8 SFF Basic U 3x1 Box2 and Box3 to type a tri mode co...

Page 181: ...boad J59 port 2A Pink Box 2 port 1 to system board J57 port 3A Pink Box 2 port 2 to system board J56 port 1A Pink Box 2 port 3 to system board J17 port 8A Pink Box 2 port 4 to system board J18 port 5...

Page 182: ...n primary riser cabling Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 Box 3 port 3 to controller port 3 Box 3 port 4 to controller port 4 8 SFF NVMe x4 Box 3 Premium...

Page 183: ...n primary riser cabling Description Box 2 port 1 to controller port 1 Box 2 port 2 to controller port 2 Box 2 port 3 to controller port 3 Box 2 port 4 to controller port 4 8 SFF NVMe x4 Box 2 Premium...

Page 184: ...secondary riser cabling Description Box 1 port 1 to controller port 1 Box 1 port 2 to controller port 2 Box 1 port 3 to controller port 3 Box 1 port 4 to controller port 4 8 SFF NVMe x4 Box 1 Premium...

Page 185: ...32 tri mode controller in primary riser cabling Item Description Orange Box 3 port 1 2 to controller port 1 Blue Box 3 port 3 4 to controller port 2 8 SFF NVMe x2 Box 3 Premium U 2 U 3 to x16 or x32 t...

Page 186: ...Item Description Orange Box 2 port 1 2 to x16 port 1 or x32 port 3 controller in primary or secondary riser Blue Box 2 port 3 4 to x16 port 2 or x32 port 4 controller in primary or secondary riser 8 S...

Page 187: ...tri mode controller in secondary riser cabling Item Description Orange Box 1 port 1 2 to controller port 1 Blue Box 1 port 3 4 to controller port 2 8 SFF NVMe x2 Box 1 Premium U 2 U 3 to x16 or x32 t...

Page 188: ...2 SFF SAS SATA Box 4 to system board J1 port 9A cabling 2 SFF SAS SATA Box 4 to system board J1 port 9A cabling 188...

Page 189: ...2 SFF SAS SATA Box 4 to type a controller cabling Description Box 4 port 1 to controller port 1 2 3 or 4 2 SFF SAS SATA Box 4 to type a controller cabling 189...

Page 190: ...2 SFF NVMe Box 4 to tri mode controller cabling Description Box 4 port 1 to x16 port 1 or x32 port 2 controller in primary or secondary riser 2 SFF NVMe Box 4 to tri mode controller cabling 190...

Page 191: ...Energy pack cabling Energy pack cabling 191...

Page 192: ...ge controller backup power cabling will depend on The riser slot where the controller is installed The location of the storage controller backup power connector on the controller Use the following dia...

Page 193: ...Storage controller backup power cabling 193...

Page 194: ...M 2 SATA SSD cabling M 2 SATA SSD cabling 194...

Page 195: ...Accelerator or GPU power cabling Item Description Orange Low performance Blue High and low performance Y cable to support 2 accelerators in primary riser cage 1 1 Accelerator or GPU power cabling 195...

Page 196: ...Fan cabling Fan cabling 196...

Page 197: ...OCP bandwidth upgrade cabling OCP bandwidth upgrade cabling 197...

Page 198: ...Serial port cabling Serial port cabling 198...

Page 199: ...Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling 199...

Page 200: ...Front I O cabling Front I O cabling 200...

Page 201: ...Software and configuration utilities Software and configuration utilities 201...

Page 202: ...e Health System Online and Offline HPE iLO 5 Online and Offline Smart Storage Administrator Online and Offline iLO RESTful API Online and Offline Intelligent Provisioning Online and Offline Scripting...

Page 203: ...For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs Prod...

Page 204: ...ded data AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices AHSV provides the ability to Read server configuration information View Driver Firmw...

Page 205: ...th monitoring of over 1600 system parameters Logging of all configuration changes Consolidated health and service alerts with precise time stamps Agentless monitoring that does not affect application...

Page 206: ...ion that is collected Server model and serial number Processor model and speed Storage capacity and speed Memory capacity and speed Firmware BIOS and driver versions and settings The Active Health Sys...

Page 207: ...to a support professional to help you resolve an issue When you download and send Active Health System data to Hewlett Packard Enterprise you agree to have the data used for analysis technical resolut...

Page 208: ...ules iLO enables the monitoring and controlling of servers from remote locations iLO management is a powerful tool that provides multiple ways to configure update monitor and repair servers remotely F...

Page 209: ...virtual media Connect URL based media for access by a group of servers Group power control Manage the power status of a group of servers Group power capping Set dynamic power caps for a group of serv...

Page 210: ...PS operations GET PUT POST DELETE and PATCH to the iLO web server To learn more about the iLO RESTful API see the Hewlett Packard Enterprise website https www hpe com support restfulinterface docs For...

Page 211: ...iLO RESTful API You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System The RESTful Interface Tool offers an interactive mo...

Page 212: ...er updates by leveraging iLO advanced functionality iLO Amplifier Pack performs rapid server discovery and inventory for thousands of supported servers for the purpose of updating firmware and drivers...

Page 213: ...rm The IML timestamps each event with one minute granularity You can view recorded events in the IML in several ways including the following From within HPE SIM From within the UEFI System Utilities F...

Page 214: ...compute modules These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning IMPORTANT HPE ProLiant XL servers do not support op...

Page 215: ...management products enables secure support of modern workloads protecting your components from unauthorized access and unapproved use The range of embedded management and optional software and firmwa...

Page 216: ...es how to apply these tools to build an automated server deployment process The STK provides a flexible way to create standard server configuration scripts These scripts are used to automate many of t...

Page 217: ...Passing Interface leverages a scalable MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hewlett Packard Enterprise HPC cl...

Page 218: ...ontact for the deployment system management monitoring and reporting on the HPE cluster system For more information see the HPE Performance Cluster Manager documentation on the Hewlett Packard Enterpr...

Page 219: ...aunching other preboot environments HPE servers with UEFI can provide Support for boot partitions larger than 2 2 TB Such configurations could previously only be used for boot drives when using RAID s...

Page 220: ...must match the operating system installation If not changing the boot mode can impact the ability of the server to boot to the installed operating system Prerequisite When booting to UEFI Mode leave U...

Page 221: ...e to execute during the boot process Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot For more information about supported operatin...

Page 222: ...et to Enabled Procedure 1 From the System Utilities screen select Embedded Applications Embedded UEFI Shell The Embedded UEFI Shell screen appears 2 Press any key to acknowledge that you are physicall...

Page 223: ...in the offline environment Using one of multiple methods you can run SSA before launching the host operating system In offline mode users can configure or maintain detected and supported HPE ProLiant...

Page 224: ...ormance monitoring of Active Health System AHS and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS...

Page 225: ...USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server USB support 225...

Page 226: ...rnal USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through...

Page 227: ...server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a back...

Page 228: ...backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM versi...

Page 229: ...Keeping the system current Keeping the system current 229...

Page 230: ...tem ROM use one of the following methods The Firmware Update option in the System Utilities The fwupdate command in the Embedded UEFI Shell Service Pack for ProLiant SPP HPE online flash components Mo...

Page 231: ...UT provides Smart Update system maintenance tools that systematically update HPE ProLiant HPE BladeSystem HPE Synergy and HPE Apollo servers and infrastructure SPP can be used in an online mode on a s...

Page 232: ...dware firmware and software on nodes SUM deploys updates in the correct order and ensures that all dependencies are met before deploying an update Interdependency checking Automatic and step by step L...

Page 233: ...and activating updates You can adjust the polling interval by issuing the appropriate command line option provided by iSUT Performs inventory on target servers stages deployment deploys updates and th...

Page 234: ...nch the System Utilities and select Embedded Applications Firmware Update 5 Select a device The Firmware Updates screen lists details about your selected device including the current firmware version...

Page 235: ...for the USB key enter map r 6 Change to the file system that contains the System ROM Flash Binary component for your server Enter one of the fsx file systems available such as fs0 or fs1 and press En...

Page 236: ...ting systems Additionally when used in conjunction with SUM this Smart Component allows the user to update firmware on remote servers from a central location This remote deployment capability eliminat...

Page 237: ...date Solutions Download the latest Service Pack for ProLiant includes Smart Update Manager Create a custom SPP download Download Smart Update Manager for Linux Download specific drivers To locate the...

Page 238: ...tware and firmware updates use one of the following sources Download the SPP from the Hewlett Packard Enterprise website https www hpe com servers spp download Download individual drivers firmware or...

Page 239: ...Operating system version support For information about specific versions of a supported operating system refer to the operating system support matrix Operating system version support 239...

Page 240: ...service level length of coverage and response time to fit your business needs For more information see the Hewlett Packard Enterprise website https www hpe com us en services operational html Utilize...

Page 241: ...kard Enterprise sends notifications to subscribed customers on upcoming Hardware firmware and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hew...

Page 242: ...Troubleshooting Troubleshooting 242...

Page 243: ...g systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that co...

Page 244: ...hensive courses of action for fault isolation and identification issue resolution and software maintenance Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10...

Page 245: ...System battery replacement System battery replacement 245...

Page 246: ...e battery Do not expose the battery to temperatures higher than 60 C 140 F Do not expose the battery to extremely low air pressure as it might lead to explosion or leakage of flammable liquid or gas D...

Page 247: ...power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove the access panel 6 Remove the secondary riser cage 7 Locate the battery on...

Page 248: ...into the rack 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server For more information about battery replacement or proper disposal contact a...

Page 249: ...Safety warranty and regulatory information Safety warranty and regulatory information 249...

Page 250: ...about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information rep...

Page 251: ...n Russian Russia 125171 16 3 7 499 403 4248 7 499 403 4677 Kazakhstan TOO 050040 77 7 7 727 355 35 50 Local representative information Kazakh Russia 125171 16A 3 7 499 403 4248 7 499 403 4677 Kazakhst...

Page 252: ...Turkey RoHS material content declaration T rkiye Cumhuriyeti AEEE Y netmeli ine Uygundur Turkey RoHS material content declaration 252...

Page 253: ...Ukraine RoHS material content declaration Ukraine RoHS material content declaration 253...

Page 254: ...rvers and Options https www hpe com support ProLiantServers Warranties HPE Enterprise and Cloudline Servers https www hpe com support EnterpriseServers Warranties HPE Storage Products https www hpe co...

Page 255: ...Specifications Specifications 255...

Page 256: ...direct sustained sunlight Maximum rate of change is 20 C hr 36 F hr The upper limit and rate of change may be limited by the type and number of options installed System performance during standard op...

Page 257: ...dware option is installed observe the following ambient temperature values 280 W processor 25 C 77 F Rear 2 SFF NVMe drive 30 C 86 F The above temperature values require the high performance fans to b...

Page 258: ...46 in Depth SFF 71 36 cm 28 09 in Depth LFF 75 08 cm 29 56 in Width 44 54 cm 17 54 in Weight SFF minimum 11 66 kg 25 71 lb Weight SFF maximum 24 20 kg 53 35 lb Weight LFF minimum 12 57 kg 27 71 lb Wei...

Page 259: ...logen Power Supply HPE 1600 W Flex Slot Platinum Hot plug Low Halogen Power Supply HPE 1600 W Flex Slot 48 VDC Hot plug Power Supply For detailed power supply specifications see the QuickSpecs on the...

Page 260: ...Maximum rated input power 557 W at 100 VAC 539 W at 200 VAC 537 W at 240 VDC for China only BTUs per hour 1902 at 100 VAC 1840 at 200 VAC 1832 at 240 VDC for China only Power supply output Rated stea...

Page 261: ...hina only Maximum rated input power 899 W at 100 VAC 867 W at 200 VAC 864 W at 240 VDC for China only BTUs per hour 3067 at 100 VAC 2958 at 200 VAC 2949 at 240 VAC for China only Power supply output R...

Page 262: ...AC 3 6 A at 240 VDC for China only Maximum rated input power 851 W at 200 VAC 848 W at 240 VAC 848 W at 240 VDC for China only BTUs per hour 2905 at 200 VAC 2893 at 240 VAC 2893 at 240 VDC for China o...

Page 263: ...200 VAC 3 8 A at 230 VAC 2 3 A at 380 VDC Maximum rated input power 869 W at 200 VAC 865 W at 230 VAC 861 W at 277 VAC 863 W at 380 VDC BTUs per hour 2964 at 200 VAC 2951 at 230 VAC 2936 at 277 VAC 2...

Page 264: ...er or equivalent isolation device The branch circuit overcurrent protection must be rated 27 A CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply cir...

Page 265: ...ed input current 8 7 A at 200 VAC 7 5 A at 230 VAC Maximum rated input power 1734 W at 200 VAC 1727 W at 230 VAC BTUs per hour 5918 at 200 VAC 5891 at 230 VAC Power supply output Rated steady state po...

Page 266: ...DC at 48 VDC input 24 4 A DC at 72 VDC input Maximum Rated Input Wattage Rating 1766 W at 40 VDC input 1758 W at 48 VDC input 1755 W at 72 VDC input BTUs per hour 6026 at 40 VDC input 6000 at 48 VDC...

Page 267: ...ite papers and analyst reports https www hpe com storage whitepapers For additional websites see Support and other resources Product websites HPE ProLiant DL345 Gen10 Plus Server product page https ww...

Page 268: ...Support and other resources Support and other resources 268...

Page 269: ...ewlett Packard Enterprise Support Center website https www hpe com support hpesc Information to collect Technical support registration number if applicable Product name model or version and serial num...

Page 270: ...Software Center https www hpe com software hpesoftwarecenter To subscribe to eNewsletters and alerts https www hpe com support e updates To view and update your entitlements and to link your contract...

Page 271: ...be replaced it will be shipped directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your Hewlett Packard Enterprise authorized service provider will determi...

Page 272: ...tes a fast and accurate resolution based on the service level of your product Hewlett Packard Enterprise strongly recommends that you register your device for remote support If your product includes a...

Page 273: ...p us improve the documentation use the Feedback button and icons located at the bottom of an opened document on the Hewlett Packard Enterprise Support Center portal https www hpe com support hpesc to...

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