Hesai Pandar40M, User Manual

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Symptoms Points to Check
Cannot open web
control
Verify that
· Ethernet cable is properly connected (by unplugging and plugging again)
· Lidar's IP is in the same subnet with the PC's. Users may use WireShark to check the lidar's IP that broadcasts
data packets
· if VLAN is enabled, the PC's VLAN ID is the same with the lidar's
Afterwards,
· restart PC, or connect the lidar to another PC
· power on again to check if the symptom persists
Abnormal packet size
(missing packets)
Verify that
· horizontal FOV is properly set on the Azimuth FOV page of web control
· motor's spin rate is steady on the Home page of web control
· Lidar's internal temperature is between -20℃ and 95℃ on the Operation Statistics page of web control
· Ethernet is not overloaded
· no switch is connected into the network. The data transmitted from other devices may cause network
congestion and packet loss
Afterwards,
· connect the PC only to the lidar and check for packet loss
· power on again to check if the symptom persists