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5.1 Error Messages

Figure 5.1 Error Messages

Error Code

0x01

0x02/0x03

0x04/0x05

0x08/0x09

0x10/0x11

Description

Laser temperature control system is abnormal

Laser intensity in the reference channel is too weak

Circuit board temperature exceeds the range of -20 to +80℃

Laser shell temperature exceeds the range of -20 to +60℃

Unable to detect the absorption signal in the reference channel

Table 5.1 Error Code Explanations

5.1.1    Error Code

Technical Support and Maintenance

5

5.1.2    Proper Handling Method

NOTE

 Do not try to repair the device on your own accord.

When the error message appears, try restarting the device. If error code 0x01\0x04\0x05\0x08\0x09 appears, please try to restart the 

device after it is completely cooling down. 

If the error still exists, please contact Hesai for the technical support.

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Summary of Contents for HS4000

Page 1: ...HS4000 Handheld Remote Methane Leak Detector User s Manual HESAI Wechat www hesaitech com 4000 en 1901A1...

Page 2: ...s Hesai does not warrant the accuracy and reserves the right to make changes to the catalog and its functions at any time without notice To avoid violating the warranty and to minimize the chances of...

Page 3: ...uction 2 3 1 Buttons 07 FCC Statement 24 3 2 Light Instructions and Display 08 09 3 3 Setting Menus 10 Interface Operation Appendix I 3 4 1 Charging Battery 11 12 4 2 Battery Installation 13 14 4 3 In...

Page 4: ...This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference...

Page 5: ...OPERATION MODE CM WAVELENGTH 520 nm IEC 60825 1 2014 CLASS 3R LASER PRODUCT 1 3 Battery and Charger Safety Do not use the non original batteries and chargers Do not charge the battery if the charger o...

Page 6: ...lease transport the product with a dedicated case to avoid strong shocks or vibration 1 2 1 6 Intrinsic Safety Type of Protection Ex ib op is IIA T3 Gb II 2 G Ex ib op is IIA T3 Gb IECEx Certificate N...

Page 7: ...tegral of the methane concentration ppm and the distance m on the optical path Figure 2 1 Working Principle Methane Leakage Pipeline Infrared Laser Emitter Lens Detector Optical Signal Converted to El...

Page 8: ...aser Classes Operating Temperature Operating Humidity Sight E ective Distance Beam Dimension Power Supply Operating Time Self Test Infrared Laser Class I Eye Safe Green Indication Laser Class 3R Avoid...

Page 9: ...dheld Remote Methane Leak Detector Lens Cap Battery Pack HS4000 B Power Adapter Charging Base HS4000 C Carrying Case Quantity 1 1 2 1 1 1 Remark Can be equipped with additional batteries 06 05 04 02 0...

Page 10: ...utton Up Button Down Button Test Button Battery Compartment Button Descriptions Hold the power button about 3 seconds to open the device Enter the menu Confirm Move up the cursor Move down the cursor...

Page 11: ...e Receiving Lens Notes Class 3R Avoid Direct Eye Exposure The indication light will start to blink when the device starts detecting The blue working light will turn on in the process of device self te...

Page 12: ...ht intensity Bluetooth Measuring Speed Fast Medium Slow Alarm Volume Configurable Battery Percentage Unit ppm m vol m LEL m Measured Value Background Value Configurable Histogram of Measured Value the...

Page 13: ...Hardware Version Firmware Version Device Serial NO Bluetooth Address Table 3 3 Menu Default Settings 3 3 1 Menus and Default Settings Please click the enter button to enter the menus Through the setti...

Page 14: ...e charging base Plug the power adapter into a power outlet Unplug the adapter and remove the battery when charging is complete 1 2 3 4 Figure 4 1 Charging Diagram Before the operation please read all...

Page 15: ...ly unplug the charger and contact us for maintenance The charging indicator lights up during charging and turns o when the battery is fully charged When the adapter is plugged in but the battery is mi...

Page 16: ...Battery Steps NOTE Please ensure surrounding environments are safe Step1 Align the battery with the battery compartment Step3 The installation is completed when you hear a click sound Step2 Push the...

Page 17: ...ove Battery Steps NOTE Please ensure surrounding environments are safe 4 2 2 Remove Battery Step1 Press the battery compartment button Step3 Till the battery is fully unplugged Step2 Pull the battery...

Page 18: ...or laser do not overlap when aiming for a long distance 15 m the red dot calibration can be performed by adjusting the knob on the sight If the red dot is higher than the green indication laser turn t...

Page 19: ...5 Bluetooth connected icon Turn on Bluetooth on the mobile phone and search for the nearby Remote Methane Leak Detector The Bluetooth icon on the top of the device screen will turn green to indicate...

Page 20: ...on Click the test button to start measuring Connect the device to the App if needed Aim the green indication light towards the object that needs to be measured Step 1 Step 2 Step 3 Step 4 Step 5 4 5...

Page 21: ...he instrument in a cool and dry environment Do not place the instrument in a place with too high or too low temperature If there is dust on the lens or body of the instrument please wipe with a dry cl...

Page 22: ...glass anti infrared glass In such case the methane concentration behind can t be detected or the measurement result may be inaccurate 4 6 2 Case 2 When detecting through the glass if the infrared las...

Page 23: ...g towards the corner or similar situation as shown in Figure 4 8 A the infrared laser may re ect between walls resulting in high measurement concentration In such case please point as shown in Figure...

Page 24: ...range of 20 to 60 Unable to detect the absorption signal in the reference channel Table 5 1 Error Code Explanations 5 1 1 Error Code Technical Support and Maintenance 5 5 1 2 Proper Handling Method NO...

Page 25: ...n but there is no sound Please check the volume of the instrument Make sure that the alarm is on and the volume is set properly 3 The battery cannot be charged Please check whether all the components...

Page 26: ...e and receive Return Material Authorization RMA Delivery product to Hesai Hesai provides the maintenance test report maintenance fee if any and repair agreement Pay the maintenance fee if needed Recei...

Page 27: ...ccur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment o and on the user is encouraged to...

Page 28: ...Co Ltd Phone 021 80394947 802 Technical Support 021 80394947 896 Website www hesaitech com Business Email info hesaitech com Service Email service hesaitech com Address Building L2 B Hongqiao World Ce...

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