HemoCue WBC DIFF, Operating Manual, Page: 66 / 84

66
Error code Explanation Action
Err30 The optical parts are dirty or wet after cleaning. 1. Clean the optical parts as described in the Maintenance sec-
tion. Wait 15 minutes before starting the analyzer after cleaning
to make sure that the optical parts are dry.
2. If the problem persists, the analyzer needs service. Contact
your local distributor.
Err31 Memory error. 1. Restart the analyzer as described in the Start-Up section.
2. If the problem persists, choose one of the alternatives:
· Remove all measurements as decribed in
Review/Delete Re-
sults section. NOTE: All stored data will be deleted.
· The analyzer needs service. Contact your local distributor.
Err33 Empty microcuvette, not filled with sample. Take a new microcuvette, repeat the measurement as described
in
Routine Use Patient Test or QC Test sections. Make sure that
the microcuvette is filled with sample.
Err34 Stray light detected. 1. Make sure that the analyzer is not exposed to any bright light
sources.
2. If the problem continues, the analyzer needs service. Contact
your local distributor.
Err35 The battery power is too low. Replace the batteries, six type C (LR14/HR14) batteries, 1.5 V
or use the AC adapter. All described in the
Start-Up section.
Err60 General hardware error. Try one or more of the following:
1a) Clean the optical parts as described in
Maintenance section.
1b) If an error code appears when connecting a USB device,
remove the device and start the analyzer as described in
Start-
Up section.
1c) Wait 30 seconds and start the analyzer.
2 If the problem persists, the analyzer needs service. Contact
your local distributor.
Err69 Configuration error. The analyzer needs service. Contact your local distributor.