AtlasLink User Guide
34
PN 875-0352-D Rev A4
Chapter 3: Troubleshooting
Table 3-1 provides a list of issues with possible solutions to help you troubleshoot anomalous
AtlasLink operation.
Table 3-1: Troubleshooting
Issue
Possible Solution
Receiver fails to power
•
Verify polarity of power leads
•
Check 1.0 A in-line power cable fuse connection (only if
the cable has a built-in fuse)
•
Check integrity of power cable connections
•
Check power input voltage (7 - 32VDC)
•
Check current restrictions imposed by power
source (maximum is 500 mA at 12 VDC)
No data from the AtlasLink
•
(1) No communication
•
(2) No valid data
•
(1) Check receiver power status
•
(2) Verify it is locked to a valid DGNSS signal
•
(2) Verify it is locked to 4 or more GNSS
satellites
•
(2) Check integrity and connectivity of power
and data cable connections
•
Verify the baud rate settings match
•
If trying to connect over WiFi, ensure the unit is
powered properly and recognized by pairing device.
You can check connectivity by going to the web UI,
http://atlaslink or http:// 192.168.100.1
Random binary data from AtlasLink
•
Verify the RCTM or the BIN messages are not being
accidentally output
•
Verify the baud rate settings match
•
Potentially, the volume of data requested to be output
could be higher than the current baud rate supports.
Try either using a higher baud rate for
communications or decreasing the number of
messages and/or baud rates
No GNSS lock
•
Check the integrity of the antenna’s power/data cable
•
Verify the antenna’s view of the sky
•
Verify the lock status and signal-to-noise ratio (SNR)
of GNSS satellites
No GNSS position
•
Verify the antenna’s view of the sky, especially
toward GNSS satellites
•
Set the satellite selection to automatic mode
Non-DGNSS output
•
If using RTK, ensure the receiver is properly
authorized for RTK by using the web UI.(See page
14, Status – Receiver Information)
AtlasLink LED not blinking after
connection to power
•
Check to see if the power supply is
functioning properly
•
Ensure cable is completely seated and secured to the
AtlasLink connector
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