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Heatilator  • HEIR36-IFT, HEIR42-IFT, HEIR50-IFT Owner’s Manual  •  2458-981 Rev. C  •  2/17

Figure 3.2  General Operating Parts

B.  General Operating Parts

C.  Fuel Speci

fi

 cations

Figure 3.2 references the general operating parts of the 

appliance and the section of this manual in which they are 
discussed.

WARNING! Risk of Fire or Explosion!  

Appliance must 

be set up for compatible gas type!

•  This appliance is designed to operate on either natural 

gas or propane.  Make sure the appliance is compatible 
with gas type selected for installation site.

•  Conversions must be made by a qualified service 

technician using Hearth & Home Technologies speci

fi

 ed 

and approved parts.

DECORATIVE FRONTS

(NOT SHOWN)

SECTION 4.B.

FIXED GLASS ASSEMBLY

(NOT SHOWN)

SECTION 4.B & 4.C

MANTEL

CLEAR SPACE

SECTION 3.A.

RATING PLATE/GLASS CLIP TOOL LOCATION

SECTION 3.B.

OPERATION DURING 

A POWER OUTAGE

SECTION 3.i.

MEASUREMENTS FROM

TOP EDGE OF THE OPENING

22 IN.

34 IN.

40 IN.

46 IN.

52 IN. MIN.

 CEILING

28 IN.

APPLIANCE FRONT

FIREPLACE OPENING

165°F+

150°F

160°F

155°F

160°F

16 IN.

180°F+

10 IN.

230°F+

Rating Plate/Glass Clip Tool Location

The rating plate for this model is located underneath the 

fi

 rebox  af

fi

 xed to a tray that must be accessed using a 

1/4 inch nut driver.  See Figure 3.3.  To access the rating 
plate, remove the screw that secures the tray to the appli-
ance bottom and pull the tray out. 
The glass clip removal/installation tool is also located in 
this area.  To access the glass clip tool, remove the screw 
that secures it to the appliance bottom. 

Figure 3.3  Rating Plate/Glass Clip Tool Location

RATING PLATE

RATING PLATE

GLASS CLIP TOOL

GLASS CLIP TOOL

Figure 3.4.  Good Faith Wall Surface Temperatures Above Appliance

D.  Good Faith Wall Surface/TV Guidelines

NOTICE: 

Temperatures listed above are taken with a 

temperature measuring probe as prescribed by the test 
standard used for appliance certi

fi

 cation.  Temperatures 

on walls or mantels taken with an infrared thermometer 
may yield increased temperatures of up to 30 degrees or 
more depending on the thermometer settings and material 
characteristics being measured.

Summary of Contents for HEIR36H-IFT

Page 1: ...in this manual for future reference Contact your dealer with questions regarding installation operation or service Models HEIR36H IFT HEIR36T IFT HEIR42H IFT HEIR42T IFT HEIR50H IFT HEIR50T IFT DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this applianc...

Page 2: ...orte De De Gaz Gaz N NA ATURAL TURAL GAS GAS MADE MADE IN IN USA USA Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment Adjustment Approved Approved Minimum Minimum De De Gaz Gaz Acceptable Acceptable 0 0 0 0 in in w c w c Po Po Col Col d eau d eau Maximum Maximum Pressure Pressure Pression Pression 0 0 0 0 in in w c w c Po Po Col C...

Page 3: ... and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E Before Lighting Appliance 10 F Lighting Instructions IPI 11 G Appliance Break In 12 H Heat Management 12 I Operation During A Power Outage Intellifire Touch 13 J Detailed Component Operating Instructions Intellifire Touch 14 4 Maintenance and Service A Mai...

Page 4: ...begins on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation...

Page 5: ...r ation must be given to appliance location and configuration environmental conditions insulation and air tightness of the structure 4021 645H 10 15 Page 2 of 2 WARRANTY CONDITIONS This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor A list of HHT authorized dealers is available on the HHT branded websites This warranty is only valid while the...

Page 6: ...n Codes in Canada 2 2 Product Specific Information B Glass Specifications This appliance is equipped with 5 mm ceramic glass Replace glass only with glass with identical specifications Please contact your dealer for replacement glass MODELS HEIR36H IFT HEIR36T IFT HEIR42H IFT HEIR42T IFT HEIR50H IFT HEIR50T IFT LABORATORY Underwriters Laboratories Inc UL TYPE Direct Vent Heater STANDARD ANSI Z21 8...

Page 7: ... Set the selector switch on the control module to the OFF position and remove batteries 3 3 Important Safety and Operating Information Clear Space WARNING DO NOT place combustible objects in front of the fireplace or block louvers High temperatures may start a fire See Figure 3 1 Avoid placing candles and other heat sensitive objects on mantel or hearth Heat may damage these objects Figure 3 1 Cle...

Page 8: ... MIN CEILING 28 IN APPLIANCE FRONT FIREPLACE OPENING 165 F 150 F 160 F 155 F 160 F 16 IN 180 F 10 IN 230 F Rating Plate Glass Clip Tool Location The rating plate for this model is located underneath the firebox affixed to a tray that must be accessed using a 1 4 inch nut driver See Figure 3 3 To access the rating plate remove the screw that secures the tray to the appli ance bottom and pull the tr...

Page 9: ... to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s technical specifica ons Contact the TV s manufacturer directly if you cannot locate this informa on or have ques ons regarding the informa on 3 Mantel height and...

Page 10: ...ls have been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace with fi...

Page 11: ...appliance Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked or broken Replacement of the fixed glass assembly should be done by a licensed or qualified service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s i...

Page 12: ...r hours continuously on high Turn the fireplace off and allow it to cool completely Remove fixed glass assembly See Section 4 B Clean fixed glass assembly See Section 4 Replace the fixed glass assembly and run continuously on high an additional 12 hours Note The IPI system has a safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a com...

Page 13: ...ved 2 Locate the battery tray and insert four AA cell batteries Battery polarity must be correct or module damage will occur See Figure 3 5 A complete wiring diagram is included in the Electrical section of the appliance Installation Manual 3 Turn the appliance on according to the instructions below for the appropriate type of control Standard Wall Switch or Factory Installed ON OFF Switch Toggle ...

Page 14: ... IFT ECM will respond to the last command from the wired wall switch IFT RC400 or IFT RC150 The wired wall switch is NOT available if a Power Vent is used IFT ECM Detailed Operating Instruction Figure 3 6 IFT ECM 3 POSITION SWITCH TOP VIEW LED INDICATOR DANGER Risk of Explosion DO NOT cycle the ON OFF REM selector switch more than one time within a five minute period Gas may accumulate in firebox ...

Page 15: ...l startup If placed in ON position the appliance will ignite normally if the error condition was corrected If placed in IFT REM position use the paired IFT RC400 IFT RC150 or wired wall switch to start the appliance appliance will ignite normally if the error condition was corrected If the IFT ECM re enters the lock out condition after these steps call your dealer for service Optional Heat Zone Ga...

Page 16: ...nually Burner Ignition Operation Annually A Maintenance Frequency and Tasks Decorative Fronts Surrounds Frequency Annually By Homeowner Tools needed Protective gloves stable work surface Assess condition of screen and replace as necessary Inspect for scratches dents or other damage and repair as necessary Check that louvers are not blocked Vacuum and dust surfaces Glass Cleaning Exterior of Instal...

Page 17: ...ss cleaner drop cloth and a stable work surface WARNING Risk of Injury Glass installation and re moval must be performed only by a qualified service tech nician CAUTION Handle fixed glass assembly with care Glass is breakable Avoid striking scratching or slamming glass Avoid abrasive cleaners DO NOT clean glass while it is hot NOTICE Use only glass cleaner compatible with ce ramic glass Other type...

Page 18: ...an Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner is properly secured and aligned with pilot or igniter Clean off burner top inspect for plugged ports corrosion or deterioration Replace burner if necessary Replace Glowing embers with new dime size pieces DO NOT block ports or obstruct lighting paths Refer to applia...

Page 19: ...place glass cleaner may be necessary See your dealer Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound produced by a furnace or heating duct This noise does not affect the operation or longevity of the fireplace Is it normal to see the pilot flame burn continually In an intermittent pilot ignition system IPI the pilot flame should ...

Page 20: ...y in front of it The remote acts as the thermostat Remote is placed in the path of an air draft or vent Move the remote away from the direct path of air flow The remote acts as the thermostat Flame Modulation The control system is designed to automatically adjust the flame intensity based on the difference between the desired room temperature and actual temperature In thermostat mode the hearth ap...

Page 21: ...se connections or electrical shorts in wiring from module to pilot assembly Verify wire insulation is not dam aged Verify wires are not grounding out to chassis pilot burn er or any other metal object Replace any damaged wires Ignitor gap is too large Verify spark gap is approximately 0 095 2 41 mm to 0 135 3 43 mm Pilot won t light there is no noise or spark No AC power AC DC adaptor faulty backu...

Page 22: ...green main valve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not light ECM goes into 5 Red 1 Green Lockout Power Vent PV Failure Power Vent blower defective check wiring to IFT ACM check if blower is working Check if PV pressure switch is connected to brown and black wire in ...

Page 23: ...le for your appli ance It must be installed by a qualified service techni cian during the appliance installation process Follow the instruction supplied with the kit for operation Optional Glass Refractory Kit An optional Glass Refractory Kit is available for the HEIR36 IFT and HEIR42 IFT appliances It must be in stalled by a qualified service technician during the appli ance installation process ...

Page 24: ...HEIR36 Y 1 Log 1 SRV2284 701 2 Log 2 SRV2284 702 3 Log 3 SRV2283 703 4 Log 4 SRV2284 704 5 Log 5 SRV2284 705 6 Log 6 SRV2284 706 7 Heat Shield Header Qty 2 req 2280 105 8 Heat Shield Valve 2281 153 9 Junction box 4021 013 Y 10 J Box Bracket 2281 154 11 Valve Assembly Refer to Valve Page 12 Grate Assembly 2283 015 13 Glass Assembly GLA 2283 Y 14 Finishing Spacer 2281 113 15 Pilot Cover 2281 187 16 ...

Page 25: ...RV2283 713 19 3 Refractory Left Base SRV2283 718 19 4 Refractory Left Base SRV2283 711 19 5 Refractory Front Base SRV2283 710 19 6 Refractory Right Base SRV2283 712 19 7 Refractory Right SRV2283 714 19 8 Refractory Back SRV2283 715 Refractory Herringbone 20 1 Refractory Top SRV2283 726 20 2 Refractory Left SRV2283 723 20 3 Refractory Left Base SRV2283 728 20 4 Refractory Left Base SRV2283 721 20 5...

Page 26: ...g Assembly LOGS HEIR42 Y 1 Log 1 SRV2284 701 2 Log 2 SRV2284 702 3 Log 3 SRV2284 703 4 Log 4 SRV2284 704 5 Log 5 SRV2284 705 6 Log 6 SRV2284 706 7 Heat Shield Header Qty 2 req 2281 105 8 Heat Shield Valve 2281 153 9 Junction box 4021 013 Y 10 J Box Bracket 2281 154 11 Valve Assembly Refer to Valve Page 12 Grate Assembly 2284 015 13 Glass Assembly GLA 2284 14 Finishing Spacer 2281 113 15 Pilot Cove...

Page 27: ...RV2284 713 19 3 Refractory Left Base SRV2284 718 19 4 Refractory Left Base SRV2284 711 19 5 Refractory Front Base SRV2284 710 19 6 Refractory Right Base SRV2284 712 19 7 Refractory Right SRV2284 714 19 8 Refractory Back SRV2284 715 Refractory Herringbone 20 1 Refractory Top SRV2284 726 20 2 Refractory Left SRV2284 723 20 3 Refractory Left Base SRV2284 728 20 4 Refractory Left Base SRV2284 721 20 5...

Page 28: ... 1 SRV2285 701 2 Log 2 SRV2285 702 3 Log 3 SRV2285 703 4 Log 4 SRV2285 704 5 Log 5 SRV2285 705 6 Log 6 SRV2285 706 7 Heat Shield Header Qty 2 req 2282 105 8 Heat Shield Valve 2281 153 9 Junction box 4021 013 Y 10 J Box Bracket 2281 154 11 Valve Assembly Refer to Valve Page 12 Grate Assembly 2285 015 13 Air DeÀector 2285 159 14 Glass Assembly GLA 2285 15 Finishing Spacer 2281 113 16 Pilot Cover 228...

Page 29: ...2285 713 20 3 Refractory Left Base SRV2285 711 20 4 Refractory Front Base SRV2285 710 20 5 Refractory Right Base SRV2285 712 20 6 Refractory Back Bottom SRV2285 715 20 7 Refractory Right SRV2285 714 20 8 Refractory Back SRV2285 717 Refractory Herringbone 21 1 Refractory Top SRV2285 726 21 2 Refractory Left SRV2285 723 21 3 Refractory Left Base SRV2285 721 21 4 Refractory Front Base SRV2285 720 21 ...

Page 30: ...3 315 5 Y 11 4 Valve NG 2166 302 Y Valve LP 2166 303 Y 11 5 Flex Ball Valve Assembly 12 302 320A Y 11 6 Rocker Switch 2206 299 Y 11 7 Grommet 2118 420 11 8 Wire Battery jumper 10 in 2281 196 Y 11 9 Battery Pack 2326 134 Y 11 10 Pilot Assembly NG 2270 012 Y 11 11 Module RF FCC 2326 120 Y 11 12 Module Control IFT 2326 130 Y 11 13 Reset Switch Wire 2326 135 Y Ori ce NG 30C HEIR36 IFT 582 830 Y Ori ce...

Page 31: ...bly Bottom Heir 36 Qty 3 req 2155 045 Y Heir 42 50 Qty 4 req Jumper Wire Refer to Install Manual 2187 198 Lava Rock 4021 296 Nut 1 4 20 Hex Insert 7000 236 Mineral Wool 050 721 Non Comb Assembly HEIR36 IFT 2280 040 HEIR42 IFT 2281 040 HEIR50 IFT 2282 040 Refractory Tab Qty 2 req 2281 114 Relief Door Assembly 7011 011 Remote RC400 2326 110 Screws Pkg of 20 2300 275 20 Y Top Refractory Support 2281 ...

Page 32: ... distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Trim Strip Sides Qty 2 req HEIR36 IFT 2280 366 HEIR42 IFT 2281 366 HEIR50 IFT 2282 366 Trim Strip Top HEIR36 IFT 2280 367 HEIR42 IFT 2281 367 HEIR50 IFT 2282 367 HEIR...

Page 33: ...t radiant heat from the appliance adjacent windows and doors HVAC vents and direct sunlight To use the thermostat function access the main menu screen on your remote and select thermostat Next simply select your desired set temperature by using the DUURZ NH V DQG SUHVV 21 WR FRQ UP WKH VHWWLQJ 7KH actual room temperature RT measured by your remote control will be displayed in the upper right corne...

Page 34: ...QJ ORQJHU DQG PRUH ÀH LEOH YHQWLQJ FRQ JXUDWLRQV A Power Vent is a standard accessory on some products and an option on others When a Power Vent is detected D SUH SXUJH RI VHFRQGV LV DXWRPDWLFDOO UHTXLUHG During this time the power icon is temporarily replaced ZLWK 0 1 V V DQG V GHQRWLQJ WKH FRXQWGRZQ until the appliance turns on All other functions except for TURN FLAME OFF are disabled during th...

Page 35: ...WU UHSHDW DERYH VWHSV INDICATORS Your appliance has been disabled Please contact your dealer and report this issue Call Dealer Appliance Safely disabled Your appliance has been disabled Please contact your dealer and report this issue Remote Control Communication Error Your remote control is not able to communicate with your appliance Verify that you have power to your appliance If there is a powe...

Page 36: ..._____________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MA...

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