HEARTHSTONE WOODSTOVE LIMITED WARRANTIES
These warranties give you specific legal rights. You may also have other rights which vary from State to State.
HearthStone Quality Home Heating Products, Inc. (HearthStone) warrants
to the original purchaser only
(the
“Original Purchaser”) the new woodstove manufactured by HearthStone and purchased by the Original Purchaser
(the “Woodstove”) against any of the occurrences listed in this document that result from defects in material or
workmanship. All obligations of HearthStone under this document commence on the date the Original Purchaser
purchases the Woodstove (the “Purchase Date”).
LIMITED LIFETIME WARRANTY
HearthStone warrants the following parts of the Woodstove against the following occurrences that result from
defects in material and workmanship:
•
All cast iron parts – against breakage, cracking or burn-through.
•
All stones – against cracking or breakage due to thermal stress,
excluding
surface and hairline cracks and
scratches that do not affect the operation or safety of the Woodstove.
•
Primary and secondary air supply systems, including riser tubes, air wash system, secondary air manifold and
stainless steel secondary air supply tubes – against breakage, cracking or burn-through.
•
Glass – against breakage due to thermal shock.
LIMITED FIVE-YEAR WARRANTY
HearthStone warrants the following parts of the Woodstove against the following occurrences that result from
defects in material and workmanship:
•
Refractory brick – against breakage and deterioration
not
resulting from physical damage or over-loading of the
Woodstove.
•
Firebox baffle (the baffle above the secondary air tubes) – against breakage, cracking or burn-through.
•
Door handles and latch mechanisms – against breakage.
This warranty expires on the fifth (5
th
) anniversary of the Purchase Date.
LIMITED ONE-YEAR WARRANTY
HearthStone warrants the following parts of the Woodstove against the following occurrences that result from
defects in material and workmanship:
•
Enamel Finish – against peeling or fading,
excluding
chipping, mechanical abrasion, chemical abrasion or
crazing.
•
Stove cement and all gaskets – against breakage or deterioration.
•
Accessories and electrical components such as blowers, switches and thermo discs,
excluding
venting
components, hearth components, electrical components and other components or accessories used in
conjunction with the installation of the Woodstove
not
manufactured or supplied by HearthStone – against
breakage or malfunction.
This warranty expires on the first (1
st
) anniversary of the Purchase Date.
EXCLUSIONS
The warranties contained in this document do not cover, nor is HearthStone responsible for:
1. Damage resulting from installation or operation of the Woodstove in a manner contrary to the owner’s
manual.
2. Damage to the Woodstove or cracking of stones due to improper break-in firing procedures.
3. Damage or non-performance resulting from faulty or incomplete setup, installation and start-up or
mishandling, abuse, or misuse of the Woodstove, including but not limited to over-firing.
4. Damage resulting from installation, modification, alteration, repair or service of the Woodstove by any
party other than HearthStone or an authorized HearthStone dealer (a “Dealer”).
5. Damage resulting from the use as fuel of driftwood, treated wood, wax, artificial or manufactured logs, coal
or other material other than natural wood.
6. Damage due to water or due to installation of the Woodstove in a damp or high condensation area.
7. Damage due to installation of the Woodstove in an atmosphere contaminated by damaging chemicals,
including but not limited to chlorine, fluorine or salts.
8. Scratches on glass, enameled surfaces or stones due to mechanical abrasion.
9. Standard wear and tear of the Woodstove resulting from normal usage over time.
10. Damage resulting from operational-related problems such as over-firing, downdrafts, smoke spillage, or use
of corrosive driftwood.
11. Damage or inadequate performance caused by site, installation or environmental conditions beyond
HearthStone’s control, including but not limited to nearby trees, rooftops, buildings, wind, hills, mountains,
inadequate or excessive venting, insufficient make up air, or negative air pressure whether or not caused by
mechanical systems such as furnaces, exhaust fans, clothes dryers, etc.
12. A defect in any part of the Woodstove if the Original Purchaser fails to comply with HearthStone’s or a
Dealer’s request to ship the part or the Woodstove to HearthStone or a Dealer, as the case may be.
THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY
HEARTHSTONE AND ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER EXPRESS
WARRANTIES AND ANY OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS, OR REMEDIES IN
