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Hearth & Home Technologies  •  IFT-RC400U User Manual  •  2564-983  •  10/20

HOT

This indicates that the appliance is still hot for 20 minutes 

after teh appliance is turned off.

Remote Control 

Battery

Remote control battery life indicator. If the batteries on 

your  remote  are  low,  a  notification  will  display  on  the 

screen asking you to ‘Replace Remote Batteries’ or ‘Must 

Replace Remote Batteries to Operate Appliance’.
Refer to Replace Remote Batteries Section.

Note:

  To extend the time between replacing batteries, 

Lithium Ion and rechargeable NiMH AAA batteries can be 

used. 

INDICATORS

INDICATORS

Cold Climate

This function turns on a small pilot flame and keeps the 

air inside your appliance warm while not in use. It is a 

useful feature in colder weather to minimize condensa-

tion on the appliance glass.  

Note:

  This feature is disabled when a Power Vent is 

installed on the appliance.

Note:

  The continuous pilot will automatically turn OFF 

after 166 hours if appliance is not actively used.  If Flame 

ON is activated before 166 hours, the automatic timer will 

re-start.

Temperature Display

You can toggle the temperature display between °F and 

°C by tapping on the Room Temperature display.

* = Optional Feature

Power Vent*

Power Vent technology makes it possible to install a gas 

appliance virtually anywhere.  The Power Vent is a fan 

powered accessory that pulls exhaust from the appliance 

providing longer and more flexible venting configurations. 

A Power Vent is a standard accessory on some products 

and an option on others.  When a Power Vent is detected, 

a pre-purge of 120 seconds is automatically required.  

During this time, the power icon is temporarily replaced 

with 2min, 90s, 60s, and 30s, denoting the countdown 

until the appliance turns on.  All other functions, except 

for TURN FLAME OFF are disabled during this time.

  

The Power Vent is always ON when the flame is ON.  
When  the  flame  is  turned  off,  a  post-purge  time  of 

approximately 20 minutes will occur.

 

Cold-climate function and battery backup are disabled if 

a Power Vent is used.

Fan Speed*

If your appliance is equipped with the fan feature, use 

this function to increase or decrease the amount of heat 

released into your room.  A built-in delay timer will turn 

the fan on three minutes after your appliance has been 

running to prevent cool air from being pushed into the 

room. If the flame is turned off with the fan ON, the fan 

will continue to run for 12 minutes then shutdown as long 

as the flame stays off. 

Your appliance will remember the previous fan speed 

setting and automatically adjust to that level 3 minutes 

after start-up.

Diagnostics Menu

Tap anywhere in the gray indicator bar area to display all 

functions below.  When red, it indicates an error has been 

detected.

FUNCTIONS

FUNCTIONS

IFT Wi-Fi Module (IFT-WFM) Reset 

If the IFT-ECM is equipped with the IFT-WFM, the IFT-

RC400 can be used to reset the IFT-WFM to factory de-

fault settings. 

To reset the IFT-WFM with the IFT-RC400, while the IFT-

RC400 screen is active, press and hold the “P” button on 

the back of RC400 remote control with a pin for 10 sec-

onds to reset the IFT-WFM. The IFT-ECM will beep and 

reset the IFT-WFM.

Summary of Contents for 2564-110

Page 1: ...e For best results keep your remote control away from direct radiant heat from the appliance adjacent windows and doors HVAC vents and direct sunlight To use the thermostat function access the main menu screen on your remote and select thermostat Next select your desired set temperature and press SET to confirm the setting The actual room temperature RT measured by your remote control will be disp...

Page 2: ...n appliance is on or off RGB Lights If your appliance is equipped with the RGB lights you can use this function to adjust the desired intensity when appliance is on or off You will also be able to select one of the seven colors or select a scrolling color spectrum of the seven colors Heat Management HM1 If your appliance is a Primo or has Smart Wall option and you are using the Heat Zone option it...

Page 3: ...sory on some products and an option on others When a Power Vent is detected a pre purge of 120 seconds is automatically required During this time the power icon is temporarily replaced with 2min 90s 60s and 30s denoting the countdown until the appliance turns on All other functions except for TURN FLAME OFF are disabled during this time The Power Vent is always ON when the flame is ON When the fla...

Page 4: ... that appliance battery backup is fitted with new batteries After taking these actions communication can be re established by pressing the screen to activate the remote control It may take several minutes for remote control to re establish pairing Sorry your appliance did not start Try again by pressing Flame On Your appliance did not start during the last Flame On command Verify that you have pow...

Page 5: ...e maintenance reminder Tap Main Menu to return to the main menu Replace Remote Batteries Your remote batteries are low Recommend immediate replacement before using remote to control appliance 1 Set the RC400 face down on flat surface when install ing batteries DO NOT touch the screen during bat tery installation or removal 2 Remove the battery cover from the back of the IFT RC400 and install the f...

Page 6: ...C400 acts as the room tempera ture sensor when in thermostat mode IFT RC400 is placed in the path of an air draft or vent Move the IFT RC400 away from the direct path of air flow The IFT RC400 acts as the thermostat room temperature sen sor Flame Modulation The IFT system is designed to automatically adjust the flame intensity based on the difference between the desired room temperature and actual...

Page 7: ...and master reset is on if equipped Power Outage Check power to appliance or if the IFT ECM battery backup is being used install four 4 new AA batteries in backup IFT ECM Mode Verify selector switch in Remote mode IFT ECM Power Verify the IFT ECM connected to AC adapter and AC adapter is plugged into the Junction Box IFT ECM no longer paired to RC400 Follow instructions on pairing IFT RC400 to the ...

Page 8: ...ort on the IFT ACM Verify its wiring and that it is function ing and if not replace it and verify if the problem is resolved IFT RC400 displays the following message on screen Sorry your appliance did not start Try again by pressing Flame On No gas to appliance Accumulation of air in gas line from extended period of appliance inactivity Gas control system failure Verify that appliance has power an...

Page 9: ...ty responsible for compliance could void the user s authority to operate the equipment Canada The IFT RC400 is certified for use in Canada under Industry Canada IC Radio Standards Specification RSS This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any in...

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