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Hearth & Home Technologies  •  IFT-RC400U User Manual  •  2564-983  •  10/20

Lights*

If your appliance is equipped with lighting features, use 

this function to adjust them to your desired intensity.  The 

lights can be adjusted whether the flame is on or off.

Timer

For your convenience a timer can be set up to 180 min-

utes  to  turn  off  your  appliance.  The  timer  will  turn  the 

flame off automatically at the selected preset time.  

 

To use the timer function, press “Timer” on the main 

screen, select time by using up and down arrows, then 

press ON.  To turn the timer off, select timer from main 

screen and select OFF.

Child Lock

A child lock is available underneath the battery cover.  When 

the lock is enabled, the screen will lock and no functions can 

be selected.  The lock icon will appear on the remote control.

Flame Height

You can set your desired flame height level to affect the 

ambiance and control the heat output.

Your appliance will remember the previous flame height 

setting and adjust the flame to that level 10 seconds after 

start.

Realistic Ember Bed

If your appliance is equipped with the realistic ember 

bed, you can use this function when appliance is on and 

when appliance is off you can adjust the standard interior 

lighting. 

Crystal Whites

If your appliance is equipped with the white strip LED 

lights, you can use this function to adjust the desired 

intensity when appliance is on or off. 

RGB Lights 

If your appliance is equipped with the RGB lights, you 

can use this function to adjust the desired intensity when 

appliance is on or off.  You will also be able to select one 

of the seven colors or select a scrolling color spectrum of 

the seven colors.

Heat Management

HM1

If your appliance is a Primo or has Smart Wall option and 

you are using the Heat-Zone option it would be connected 

to the HM1.  HM1 will automatically turn on the heat zones 

when the IFT-ECM tells the heat zone to turn on .  There 

is no fan speed adjustment on the HM1. 

HM2

If your appliance is a Primo and you wanted to have a 

Heat-Out option, it would be connected to HM2.  This IFT-

ECM will automatically turn on the HM2 if no accessory 

is connected to the HM1 port.  If you have both HM1 and 

HM2 with proper accessories, you can go back and forth 

between HM1 and HM2.  It will always start on HM1, there 

is no fan speed adjustment on the HM2.  

HM3

If your appliance has an adjustable Heat-Zone option, it 

would be connected to the HM3 port.  This port will give 

the customer the ability to adjust the Heat-Out three 

speeds and on or off.   

HM4

If your appliance has an adjustable Heat-Out option, it 

would be connected to the HM4 port.  This port will give 

the customer the ability to adjust the Heat-Out three 

speeds and on or off.

FUNCTIONS

FUNCTIONS

Thermostat with Heat Management

If your appliance is using any of the HM1-HM4 ports on 

the  IFT-PACM  the  remote  control  will  adjust  the  flame 

height and blower settings to better maintain a consistent 

heating value. 

Summary of Contents for 2564-110

Page 1: ...e For best results keep your remote control away from direct radiant heat from the appliance adjacent windows and doors HVAC vents and direct sunlight To use the thermostat function access the main menu screen on your remote and select thermostat Next select your desired set temperature and press SET to confirm the setting The actual room temperature RT measured by your remote control will be disp...

Page 2: ...n appliance is on or off RGB Lights If your appliance is equipped with the RGB lights you can use this function to adjust the desired intensity when appliance is on or off You will also be able to select one of the seven colors or select a scrolling color spectrum of the seven colors Heat Management HM1 If your appliance is a Primo or has Smart Wall option and you are using the Heat Zone option it...

Page 3: ...sory on some products and an option on others When a Power Vent is detected a pre purge of 120 seconds is automatically required During this time the power icon is temporarily replaced with 2min 90s 60s and 30s denoting the countdown until the appliance turns on All other functions except for TURN FLAME OFF are disabled during this time The Power Vent is always ON when the flame is ON When the fla...

Page 4: ... that appliance battery backup is fitted with new batteries After taking these actions communication can be re established by pressing the screen to activate the remote control It may take several minutes for remote control to re establish pairing Sorry your appliance did not start Try again by pressing Flame On Your appliance did not start during the last Flame On command Verify that you have pow...

Page 5: ...e maintenance reminder Tap Main Menu to return to the main menu Replace Remote Batteries Your remote batteries are low Recommend immediate replacement before using remote to control appliance 1 Set the RC400 face down on flat surface when install ing batteries DO NOT touch the screen during bat tery installation or removal 2 Remove the battery cover from the back of the IFT RC400 and install the f...

Page 6: ...C400 acts as the room tempera ture sensor when in thermostat mode IFT RC400 is placed in the path of an air draft or vent Move the IFT RC400 away from the direct path of air flow The IFT RC400 acts as the thermostat room temperature sen sor Flame Modulation The IFT system is designed to automatically adjust the flame intensity based on the difference between the desired room temperature and actual...

Page 7: ...and master reset is on if equipped Power Outage Check power to appliance or if the IFT ECM battery backup is being used install four 4 new AA batteries in backup IFT ECM Mode Verify selector switch in Remote mode IFT ECM Power Verify the IFT ECM connected to AC adapter and AC adapter is plugged into the Junction Box IFT ECM no longer paired to RC400 Follow instructions on pairing IFT RC400 to the ...

Page 8: ...ort on the IFT ACM Verify its wiring and that it is function ing and if not replace it and verify if the problem is resolved IFT RC400 displays the following message on screen Sorry your appliance did not start Try again by pressing Flame On No gas to appliance Accumulation of air in gas line from extended period of appliance inactivity Gas control system failure Verify that appliance has power an...

Page 9: ...ty responsible for compliance could void the user s authority to operate the equipment Canada The IFT RC400 is certified for use in Canada under Industry Canada IC Radio Standards Specification RSS This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any in...

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