15
Problems and solutions
The device does not switch on when
the ON/OFF key is pressed. What
should I do?
1. Make sure that the batteries are Installed
with right polarity.
2. Change the batteries if necessary.
3. Contact customer service.
The electrodes are detaching
themselves from the body. What
should I do?
1. Clean the adhesive surface of the
electrodes with a damp, lint-free cloth.
Then let them dry in the air and attach
them again. Should the electrodes still
not adhere firmly, they must be replaced.
2. Before each application, clean the skin,
avoiding using any skin cream or oils
before treatment. Shaving can increase
adhesion of the electrodes.
The device is giving out abnormal
signal tones during treatment. What
should I do?
1. Look at the display. Is any channel
flashing? Interrupt the program by
pressing the ON/OFF key. Make sure
that the connecting leads are properly
connected to the electrodes. Make sure
that there is a firm contact between the
electrodes and the treatment area.
2. Make sure that the plug of the connecting
lead is firmly connected to the device.
3. If the signal tones do not stop and the
channel is flashing, change the connecting
cable.
4. If the display shows a flashing battery
signal, change the batteries.
There is no noticeable stimulation.
What should I do?
1. If a warning signal sounds, go through the
steps described above.
2. Press the ON/OFF key to start the
program again.
3. Check that the electrodes are positioned
properly and make sure that the adhesive
electrodes are not overlapping.
4. Increase pulse intensity in stages.
5. The battery life finished need
replacement.
