H B X Z O N - 0 5 0 0 Z o n e C o n t r o l
V e r s i o n 2 . 2 0
Zone-0500 Manual Page 17
Limited Warranty
HBX Controls warrants each of its products to be free from defects in workmanship and materials under normal use and
service for a period of 24 months from date of manufacture or 12 months from date of purchase from an HBX Authorized
Dealer, if within the above documented period after date of manufacture.
If the product proves to be defective within the applicable warranty period, HBX on its sole discretion will repair or replace
said product. Replacement product may be new or refurbished of equivalent or better specifications, relative to the
defective product. Replacement product need not be of identical design or model. Any repair or replacement product
pursuant to this warranty shall be warranted for not less than 90 days from date of such repair, irrespective of any earlier
expiration of original warranty period. When HBX provides replacement, the defective product becomes the property of
HBX Controls.
Warranty Service, within the applicable warranty period, may be obtained by contacting your nearest HBX Controls office
via the original Authorized Agent and requesting a Return Material Authorization Number (RMA #). Proof of purchase in the
form a dated invoice/receipt must be provided to expedite the issuance of a Factory RMA.
After an RMA number has been issued, the defective product must be packaged securely in the original or other suitable
shipping package to ensure that it will not be damaged in transit. The RMA number must be visible on the outside of the
package and a copy included inside the package. The package must be mailed or otherwise shipped back to HBX with all
costs of mailing/shipping/insurance prepaid by the warranty claimant.
Any package/s returned to HBX without an approved and visible RMA number will be rejected and shipped back to
purchaser at purchaser’s expense. HBX reserves the right, if deemed necessary, to charge a reasonable levy for costs
incurred, additional to mailing or shipping costs.
Limitation of Warranties
If the HBX product does not operate as warranted above the purchasers sole remedy shall be, at HBX’s option, repair
or replacement. The foregoing warranties and remedies are exclusive and in lieu of all other warranties, expressed or
implied, either in fact or by operation of law, statutory or otherwise, including warranties of merchantability and fitness for
a particular purpose/application. HBX neither assumes nor authorizes any other person to assume for it any other liability in
connection with the sale, installation maintenance or use of HBX Controls products.
HBX shall not be liable under this warranty; if its testing and examination discloses that the alleged defect in the
product does not exist or was caused by the purchasers or third persons misuse, neglect, improper installation or testing,
unauthorized attempts to repair or any other cause beyond the range of intended use, or by accident, fire, lightning or
other hazard.
Limitation of Liability
In no event will HBX be liable for any damages, including loss of data, loss of profits, costs of cover or other incidental,
consequential or indirect damages arising out of the installation, maintenance, commissioning, performance, failure or
interruption of an HBX product, however caused and on any theory of liability. This limitation will apply even if HBX has been
advised of the possibility of such damage.
Local Law
This limited warranty statement gives the purchaser specific legal rights. The purchaser may also have other rights which
vary from state to state in the United States, from Province to Province in Canada and from Country to Country elsewhere in
the world.
To the extent this Limited Warranty Statement is inconsistent with local law, this statement shall be deemed modified to be
consistent with such local law. Under such local law, certain disclaimers and limitations of this statement may not apply
to the purchaser. For example, some states in the United States, as well as some governments outside the United States
(including Canadian Provinces), may:
Preclude the disclaimers and limitations in this statement from limiting the statutory rights of a consumer (e.g. United
Kingdom);
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
Grant the purchaser additional warranty rights which the manufacturer cannot disclaim, or not allow limitations on the
duration of implied warranties.