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ISSUE

POSSIBLE CAUSES & RESOLUTIONS

Heat Pumps shut off all at the 

same time

•  Check OFF Staging options 

Heat pumps not rotating

•  Check rotation settings 

System pump always running

•  Control is wired for permanent heating (pins 7-8) or cooling (pins 

9-10) demand.

Control won’t go into heating or 

cooling

•  Check if there is a demand on pin 7-8 (HD) and pins 9-10 (CD). 
•  Check WWSD and CWSD settings

Heat pumps shutting off on high/ 

low pressure

•  Check hot tank or cold tank setpoints. Make sure they do not 

exceed recommend heat pump limits.

Heat pumps cycling too 

frequently

•  Check tank differential settings
•  Check heat pump lag time

Backup boilers not coming on

•  Check wiring 
•  Check backup settings. Ensure one backup setting is not set to off.

Backup boiler taking too long to 

come on

•  Check backup settings 

No heat or Cool call

•  Check demand inputs on pins (7-8) or pins (9-10) 
•  Make sure control is not in WWSD/CWSD

Control not coming out of CWSD/ 

WWSD

•  Check the CWSD/WWSD time

Abnormal tank target

•  Check outdoor reset settings

Cold tank not showing on control 

display

•  Check cold tank sensor is connected on pins (11-13)

Outdoor Sensor displays dashes 

on control display

•  Check outdoor sensor is connected on pins (14-16)

Heat pump(s) in not turning on

•  No heat/cool demand 
•  Control is WWSD/CWSD

ECO-0600 TROUBLESHOOTING GUIDE

For additional assistance with the ECO-0600, please contact 

our Technical Support Department toll free at:

+1 (855) 410-2341

Summary of Contents for ECO-0600

Page 1: ...HBX Control Systems Inc Installation Manual ECO 0600 Version 1 0 0 ECO 0600 Geothermal Control...

Page 2: ...0 0 0 Table of Contents TABLE OF CONTENTS Introduction 1 3 Description 1 Safety Symbols Warnings 2 Receipt Inspection 2 Technical Data and Dimensions 3 Wiring Installation 4 25 Wiring 4 Installation...

Page 3: ...applications with separate hot and cold tanks This control can also function as a stand alone system without WiFi capabilities FEATURES App for Android or Apple Smartphone tablet device for remote ac...

Page 4: ...ca gov WARNING a Use copper conductors only if the terminal is acceptable only for connections to copper wire b Use aluminum conductors only or use aluminum or copper clad aluminum condctors only if...

Page 5: ...VAC 1 2hp FLA or LRA 5A Max Pump 120VAC 240VAC 5A Max Other 1x Input 120VAC 10 50 60Hz 250mA Max Combined relay power should not exceed 15A Weight 0 408Kg Dimensions 121mm W x 188mm H x 66mm 4 76in W...

Page 6: ...ev Valve Output Auxiliary Output 2 Auxiliary Output 1 DO NOT CONNECT POWER HERE GR POWER 120 17 N L 16 15 5A 1 Aux 1 9 10 1 2 Aux 2 11 12 2 5A HBX ECO 0600 GEOTHERMAL CONTROL 1 8 7 2 HD 3 10 9 4 CD De...

Page 7: ...e heat pump will light up in respect to their classification REV VALVE When a cooling demand is activated the Rev Valve will light up to indicated it is on PUMPS When a pump is activated by a call you...

Page 8: ...STATUS Sync Code Sync Code of the ECO 0600 Wi Fi Network displays current SSID network connected to Wi Fi Password displays password of current network connected to Wi Fi Strength displays Signal str...

Page 9: ...l be set for the minimum OFF lagtime between heat pump stages Rotate Time Rotate Time The time of rotation between heat pumps This setting is in hours of run time This means that the heat pumps are go...

Page 10: ...you are not using outdoor reset With this option enabled the Tank Temperature setting will be replaced by Min Tank and Max Tank Temperature settings OFF 40 F to 127 F Default OFF Differential Set this...

Page 11: ...you are not using outdoor reset With this option enabled the Tank Temperature setting will be replaced by Min Tank and Max Tank Temperature settings OFF 0 F to 119 F Default OFF Differential Set this...

Page 12: ...is is the differential for the DHW tank Set this parameter to the desired differential for the DHW tank 2 F to 100 F Default 8 F Differential DHW Target Use DHW Tank WWSD CWSD TIME This setting is use...

Page 13: ...or on its own to bring the backup on This setting is used to set a differential on the tank at which you would like the backup to come on This setting will override the backup temperature and backup t...

Page 14: ...2 Start Delay the amount of time if necessary for Pump 1 be delayed to run after the call associated with it has been activated Allowed Values 0 240 Seconds Pump Exercise Time the amount of time if n...

Page 15: ...tize a heating demand over a cooling demand Cooling The control will prioritize a cooling demand over a heating demand Auto The control will automatically set the priority based off how close the outd...

Page 16: ...Scan Pressing this will allow the ECO 0600 to actively scan for all available networks that you can choose from and then you may select the 2 4 GHz network that you wish to connect to Wi Fi SSID Manu...

Page 17: ...manent cool demand This can be used instead of attaching a thermostat OFF ON Default OFF RUN TIMES This setting will allow you to view your heat pump S and or backup boiler run times Reset Run Times S...

Page 18: ...Fri Sat Sun Time Zone Select the time zone for your area STANDARD TIMEZONES DAYLIGHT SAVINGS Atlantic Standard Time AST GMT 4 Eastern Standard Time EST GMT 5 Central Standard Time CST GMT 6 Mountain...

Page 19: ...r Inputs 1 MOD 1 2 1 1 2 4 3 2 3 6 5 3 Mod Staging Output MOD 2 MOD 3 4 STG 4 7 8 4 3 5 6 3 2 3 4 2 1 1 2 1 Staging Output STG 3 STG 2 STG 1 5A 3 Rev Valve 13 14 3 ECO 0600 Input Power DO NOT CONNECT...

Page 20: ...or Inputs 1 MOD 1 2 1 1 2 4 3 2 3 6 5 3 Mod Staging Output MOD 2 MOD 3 4 STG 4 7 8 4 3 5 6 3 2 3 4 2 1 1 2 1 Staging Output STG 3 STG 2 STG 1 5A 3 Rev Valve 13 14 3 ECO 0600 Input Power DO NOT CONNECT...

Page 21: ...2 1 1 2 4 3 2 3 6 5 3 Mod Staging Output MOD 2 MOD 3 4 STG 4 7 8 4 3 5 6 3 2 3 4 2 1 1 2 1 Staging Output STG 3 STG 2 STG 1 5A 3 Rev Valve 13 14 3 ECO 0600 Input Power DO NOT CONNECT HERE DO NOT CONN...

Page 22: ...s 1 MOD 1 2 1 1 2 4 3 2 3 6 5 3 Mod Staging Output MOD 2 MOD 3 4 STG 4 7 8 4 3 5 6 3 2 3 4 2 1 1 2 1 Staging Output STG 3 STG 2 STG 1 5A 3 Rev Valve 13 14 3 ECO 0600 Input Power DO NOT CONNECT HERE DO...

Page 23: ...differential settings Check heat pump lag time Backup boilers not coming on Check wiring Check backup settings Ensure one backup setting is not set to off Backup boiler taking too long to come on Che...

Page 24: ...is not turning on Control is CWSD No cool demand No power Check wiring on pins 15 16 17 Can t connect to Wi Fi Verify SSID and password Must connect to the 2 4 GHz network Ensure port 1314 is open Ch...

Page 25: ...sers sole remedy shall be at HBX s option repair or replacement The foregoing warranties and remedies are exclusive and in lieu of all other warranties expressed or implied either in fact or by operat...

Page 26: ...H B X E C O 0 6 0 0 G e o t h e r m a l C o n t r o l V e r s i o n 1 0 0 Page 24 NOTES...

Page 27: ...H B X E C O 0 6 0 0 G e o t h e r m a l C o n t r o l V e r s i o n 1 0 0 Page 25 NOTES...

Page 28: ...ems Inc 2021 Toll Free Technical Support 1 855 410 2341 Phone 1 403 720 0029 Fax 1 403 720 0054 Email info hbxcontrols com Web www hbxcontrols com HBX Control Systems Inc 4516 112th Avenue SE Calgary...

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