HBM QuantumX MX1609, Operating Manual, Page: 164 / 181

163 FAQ
HBM QuantumX
If you are using the Ethernet interface
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Have you used the correct Ethernet cable (Ethernet Switch with standard cable or direct
connection with crossed cable)?
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Is your Ethernet switch working correctly?
If you are not operating any other devices on the switch with which you can check the
function, try to set up a direct connection between the PC and the QuantumX module.
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Could your firewall be responsible for blocking the UDP scan?
Try deactivating the firewall or enable the TCP ports via 1000 for your PC and 5001 for
the IP address of the QuantumX. Also refer to
Changing the Ethernet interface
parameters of the QuantumX
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If a WLAN is also active in your PC, you must test whether the module can be found
when you temporarily switch off the WLAN (just for the search period). With some WLAN
configurations, problems can occur across all interfaces during a scan.
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If your PC has several Ethernet interfaces, limit the search to the interface which is
connected to the module: Scan options in the dialog Find modules (
Where do I find the
scan options? ).
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If you want to use the QuantumX module in a larger network, please contact your network
administrator. There are a series of options in administrated networks to limit or
completely prevent data transmission between individual subscribers. Administrative
enabling may also be necessary here.
Possible examples and their effects with regards to the connection of PC and QuantumX via
Ethernet
1.
No server in the network, the PC has no address (DHCP) and the QuantumX module is
set to DHCP/APIPA (factory setting)
When using Windows XP or higher, temporary addresses are used by the PC and
QuantumX module, connection can be made.
2.
No server in the network, the PC has no setting or uses DHCP, the QuantumX module
has a permanent address
No connection can be set up with this combination.
3.
DHCP server in the network, the PC has a permanent address or uses DHCP, the
QuantumX module has a permanent address
A connection can normally only be set up when the PC and QuantumX module addresses
lie in the same subnet, i.e. the IP address may only have different digit groups where a 0
is present in the subnet mask. Also refer to
Changing the Ethernet interface parameters
of the QuantumX
4.
DHCP server in the network, the PC and the QuantumX module use DHCP
Connection can be made.