Hazer
²
– the cube
11. Warranty conditions
hazebase provides warranty for the purchased haze machine Hazer
²
according to
the following conditions:
1.
We shall remedy free of charge in accordance with the following conditions
(Nos.
2 to 6) damage or defects to the device which are demonstrably due to factory
defects if they are reported to us immediately after discovery and within 24
months after delivery to the end user. A warranty obligation is not triggered by
minor deviations from the nominal condition which are insignificant for the value
and usability of the device, by damage from the effects of water and generally
from abnormal environmental conditions or force majeure.
2.
The warranty service is provided in such a way that defective parts are
repaired
free of charge or replaced by faultless parts at our discretion. Devices for which
a warranty claim is made with reference to this warranty must be handed over to
us
and
sent
free
of
charge.
The proof of purchase with the date of purchase and/or delivery must be
presented. Replaced parts become our property.
3.
The warranty claim expires if repairs or interventions are carried out by
persons who are not authorized by us to do so or if our devices are equipped
with supplementary or accessory parts that are not matched to our devices.
Furthermore, the warranty claim expires if a fog fluid other than the original
hazebase fog fluid was used. If the devices are sent to us without prior removal
or emptying of the fluid canister, the warranty also expires, as well as in the case
of demonstrable disregard of the operating instructions or in the case of faults
due to improper handling/handling as well as in the case of damage due to the
effects of violence.
4.
We do not grant any performance claims for components or component
groups what are subject to natural wear or normal wear. In particular, all fluid-
conveying parts such as pumps and heating elements are considered to be
wearing parts. A goodwill settlement will be checked in each individual case.
5.
Warranty services do not cause an extension of the warranty period, nor do
they start a new warranty period. The warranty period for installed spare parts
ends with the warranty period for the entire device.
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