If the network camera is situated on a different subnet than your workstation, you will not be able to set the IP address
the camera must be set from a workstation on the same
ubnet.
our network cable. Test the network
terface of the product by connecting a local computer to the unit, utilizing a standard crossover (hub to hub) cable. If
irm that you are using the DC 5V power supply
at has been provided with the HNC300/HNC320W and verify that the power supply is well connected.
not light up properly?
1:
There might be a problem with the network cable. To confirm that the cables are working, PING the address of a
2:
The network device utilized by the Wireless Internet Camera is not functioning properly such as hubs or switches.
or the HNC320W only)
from this workstation. To verify, make sure the first three sections of the IP address of the network camera correspond to
the first three sections of the workstation. Thus, the IP address of
s
A3:
Other possible problems might be due to the network cable. Try replacing y
in
the problem still cannot be resolved, the network camera may be faulty.
Q:
Why is the Power LED not lit continuously?
A:
The power supply you are using may the source of the problem. Conf
th
Q:
Why does the Link LED
A
know device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the
following (…bytes = 32 time = 2 ms).
A
Confirm the power for the devices are well connected and functioning.
(F
A3:
The wireless connection might be at fault. In ad-hoc mode, make sure the HNC320W
SS-ID are set to match the PC/Notebook wireless channel and ESS-ID for direct communication.
Wireless Internet Camera must match with
e Access Point’s ESS-ID.
C300/HNC320W work locally but not externally?
1:
This might be caused by the firewall protection. You will need to check the Internet firewall with your system
2:
The default router setting might be a possible reason. You will need to double-check if the configuration of the
es overloaded
hen the light source is too bright, as can occur from direct exposure to sunlight or a halogen light. You need to
1:
The focus might not be correctly adjusted for the line of sight. You need to adjust the camera focus manually, by
2:
There is no adaptor fitted with your C-type lens. If you have previously changed the supplied CS-type lens, you may
or first.
wireless channel and E
Under infrastructure mode make sure the ESS-ID on the PC/Notebook and the
th
Q:
Why does the HN
A
administrator.
A
default router settings is required.
Q:
Why does a series of broad vertical white line appears throughout the image?
A:
A likely issue is that the network camera’s CMOS (see Appendix G – Specifications) sensor becom
w
reposition the camera into a more shaded area immediately, as prolonged exposure will damage the CMOS sensor.
Q:
The camera focus is poor. What can I do to fix this?
A
turning the lens either in the clockwise or counterclockwise direction.
A
have unintentionally installed a C-type lens without fitting the adapt
63
Summary of Contents for HNC300
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Page 43: ...SOHO Small Office Home Office Applications SOHO 43...
Page 65: ...E Time Zone Table 65...
