123
e.
If you just can’t connect to one or more websites,
but you can still use other internet services, please
check URL/Keyword filter.
f.
Try to reset the Smart Dish Repeater and try again
later.
g.
Reset the device (modem) provided by your
Internet service provider.
h.
Try to use IP address instead of hostname. If you
can use IP address to communicate with a remote
server, but can’t use hostname, please check the
DNS setting.
No connection to the
Internet (Wireless Modem
port)
a.
Go to ‘Status’ -> ‘Internet Connection’ menu, and
check the Internet connection status. If numbers
look correct, try going to “General Setup”, under
“Internet Setup”, go to “DNS” and manually input
your ISP’s DNS. You can try the values of 8.8.8.8
and then save and apply.
b.
Attempt to connect to the source wireless network
to see if you can obtain an active internet
connection directly. If network is out of range do
not try this.
c.
Check your wireless security settings to ensure they
match with the source wireless network.
d.
Source wireless connection does not have an active
Internet connection. Please check with the source
to troubleshoot.
e.
If you just can’t connect to one or more websites,
but you can still use other internet services, please
check URL/Keyword filter.
f.
Try to reset the Smart Dish Repeater and try again
later.
g.
Check to see if the source wireless network has
DHCP enabled. Ensure that you have the correct
static IP settings entered.
h.
Contact Hawking Techsupport
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