EN60335-1: 2012, EN 60335-2-103: 2015-3, EN 55014-1: 2012,
EN 55014-2: 2015-06,
EN 61000-3-2-2014-10, EN 61000-3-3: 2013-10
the current declaration can be downloaded from the manufacturer's website
DEAR CUSTOMERS
Thank you for purchasing a HATO product and congratulations on your choice. We guarantee the efficient operation of the device covered by this
warranty in accordance with the technical and operating conditions described in the manual. At the same time, we would like to remind you that the
installation carried out in accordance with the assembly instructions, proper use in accordance with the instructions for use and carrying out the
obligatory maintenance inspections in accordance with the instructions, ensure trouble-free operation of the device.
WARRANTY CONDITIONS
1.
The Seller provides a guarantee for a period of 24 months - but not longer than 27 months - from the date of
sale by HATO. The seller of the device is the performer of the warranty services (guarantor). Defects revealed
during this time will be removed free of charge. The repair will be made as soon as possible, not exceeding 14
days from the date of delivery of the device to the HATO POLSKA Service Center. The guarantor reserves the
right to extend the above period in justified cases.
1.1.
The condition for the validity of the 24-month warranty period is the performance by HATO Polska or its
Commercial Partner of one paid inspection between 10 and 12 months from the date of purchase of the
product by the User, which must be confirmed by an appropriate entry in the warranty card.
1.2.
In the absence of inspection, the warranty ends 12 months from the date of sale.
1.3.
The list of Business Partners can be checked at: www.hato.com.pl or by calling 32 785 25 42
2.
A warranty repair is understood as the performance of specialized activities aimed at removing a defect in a
device covered by the warranty. According to the opinion of the HATO service, the device or components, in
which material, construction or production defects are found, and therefore malfunctioning, will be repaired
or replaced with a defect-free device. The replaced parts become the property of the seller after servicing.
The condition for the use of this warranty is:
2.1. Presentation of the correction of the completed warranty card (seller's stamp, serial number of the
device, date of sale, sales document number, buyer's data, date and place of installation, buyer's signature)
2.2. Description of the product defect and a written complaint notification to the seller
2.3. Attaching a valid purchase document (applies to products to which the warranty card is not attached)
3.
The warranty does not cover:
a) mechanical, thermal, chemical and any other damage caused by the user's actions or omissions or external
force (e.g. atmospheric phenomena, surges or electrical disturbances, electromagnetic disturbances)
b) damage caused by:
- improper installation (inconsistent with the installation manual) and non-compliant use
- intended use or the instruction manual, design changes and modifications made by the user and
third parties
- using malfunctioning or damaged products
- using non-original spare parts or accessories other than HATO
- too much work
c) damage to devices previously dismantled or repaired by unauthorized persons
d) devices with a damaged, illegible, incorrectly filled in warranty card or a broken seal
e) damage to devices used intensively and not subject to the required periodic inspection by the installer or
other authorized company (the fact of the inspection and the scope of the maintenance activities carried out
must be recorded in the warranty card)
f) replacement of parts with a specified lifetime that are subject to wear and tear during normal use:
batteries, accumulators, bulbs, fuses
g) maintenance
h) devices where the serial number has been removed, damaged or changed
