Symptom
Probable Cause
Corrective Action
Unit turned “On”, but no heat.
Heating element(s) defective.
Contact an authorized Hatco Service agent or
Hatco for assistance.
Timer or Heat mode switch defective.
Contact an authorized Hatco Service agent or
Hatco for assistance.
Plate detection bar not engaged.
move food product to contact plate detection bar.
Unit not hot enough.
Heating element(s) defective.
Contact an authorized Hatco Service agent or
Hatco for assistance.
Upper housing too far from target.
lower upper housing closer to target.
Unit not working at all.
Unit not plugged in.
Plug unit into proper power supply.
Unit not turned on.
Review “Operating the Salamander” in the
OPERaTION section of this manual.
Circuit breaker tripped.
Reset circuit breaker. If circuit breaker
continues to trip, contact an authorized Hatco
Service agent or Hatco for assistance.
Timer or Heat mode switch defective.
Contact an authorized Hatco Service agent or
Hatco for assistance.
Form No. Salm-0915
12
TROUBLEShOOTING GUIDE
English
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
WARNING
ELECTRIC ShOCK hAzARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
WARNING
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest authorized Hatco Service agency or Hatco
for assistance. To locate the nearest Service agency, log onto
the Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
hatco Parts and Service
Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
Fax:
800-690-2966 or 414-671-3976
