Harman Martin VC-Feeder, User Manual

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Troubleshooting 25
Troubleshooting
Problem Probable cause(s) Remedy
VC-Feeder is
completely dead.
No power to VC-Feeder. Check power and connections.
Electronic overload
protection in VC-Feeder
tripped.
Isolate system from power. Check all
connections and check that the VC-
Feeder is not overloaded. Reapply
power.
If problem persists, isolate system from
power, bypass the VC-Feeder and
contact Martin™ for service. Do not
attempt to open the VC-Feeder or rectify
faults yourself.
Display devices
respond incorrectly to
video/control data or
do not respond at all.
Fault on data link.
Inspect connections and cables. Correct
wrong or poor connections. Repair or
replace damaged cables.
Incorrect VC-Feeder setup.
Check that VC-Feeder is correctly
addressed and set up using the P3
controller or via RDM.
Check number of control channels
required by display devices (three
channels for RGB, four channels for
RGBW, etc.) and check that system is
set up accordingly.
VC-Feeder defective.
Isolate system from power, bypass the
VC-Feeder and contact Martin™ for
service. Do not attempt to open the VC-
Feeder or rectify faults yourself.
Other device on data link
defective.
Bypass devices on data link until faulty
device has been identified.
Have faulty device tested and serviced
by Martin service technician or device
supplier.
Luminaires cut out
intermittently.
VC-Feeder is too hot.
Ensure free airflow around VC-Feeder.
Clean VC-Feeder.
Check that ambient temperature does
not exceed maximum permitted level.
If problem persists, contact Martin for
service.
Table 2: Troubleshooting