18
TROUBLESHOOTING
LIMITED LIFETIME WARRANTY
Lowes.com/harborbreeze
7. Fan Blade out of balance.
7. Interchange two adjacent blades; this will redistribute
the weight and possibly result in smoother operation. Or,
refer to the instructions inside the balance kit (S).
8. Fan too close to vaulted ceiling. 8. Lower or move fan. Extension downrods may be ordered.
9. Transition to different speed.
9. When switching from medium to low speed, you may
notice some fan wobble in the fan. When the fan
stabilizes at low speed, wobble should disappear.
10. Fan not securely mounted.
10. Make sure canopy and mounting bracket are
tightened securely to ceiling joist.
1. Power turned off, fuse blown or
circuit breaker tripped.
1. Turn power on, replace fuse or reset breaker.
2a. Turn power off and loosen canopy; check all
connections according to section WIRING
INSTRUCTIONS on page 9.
2b. Check the plug connection in the switch housing.
3. Motor reversing switch not
engaged.
3. Push switch firmly right or left. Fan will not operate
when switch is in the middle.
4. Pull chain switch not "on".
4. Pull switch chain.
1. Wrong wire connection.
1. Refer to Step 1, page 9 to ensure all wire
connections were done correctly.
2. Bulb is burned out.
2. Replace the bulbs.
Light does not work
Fan wobbles
Fan does not start
2. Loose wire connections or wrong
connections.
PROBLEM
PROBABLE CAUSE
CORRECTIVE ACTION
The manufacturer warrants this fan to be free from defects in workmanship and material present at time of shipment
from the factory for life (with limitations) from the date of purchase. This warranty applies only to the original
purchaser. The manufacturer agrees to correct such defect at no charge or, at our option, replace the ceiling fan with
a comparable or superior model.
To obtain warranty service, present a copy of your sales receipt as proof of purchase. All cost of removal and
reinstallation are the expressed responsibility of the purchaser. Any damage to the ceiling fan by accident, misuse or
improper installation, or by affixing accessories not produced by this warranty, are at the purchaser’s own
responsibility. The manufacturer assumes no responsibility whatsoever for fan installation during the limited lifetime
warranty. Any service performed by an unauthorized person will render the warranty invalid.
Due to varying climatic conditions, this warranty does not cover changes in brass finish, rusting, pitting, tarnishing,
corroding or peeling. Brass finish fans maintain their beauty when protected from varying weather conditions.
The duration of any implied warranty which can not be disclaimed is limited to the lifetime limited period as specified
in our warranty. The manufacturer shall not be liable for incidental, consequential or special damages arising at or in
connection with product use or performance except as may other wise be accorded by law. This warranty gives you
specific legal rights, and you also have other rights which vary from state to state.This warranty supersedes all prior
warranties. The duration of any implied warranty which can not be disclaimed is limited to the lifetime limited period
as specified in our warranty. The manufacturer shall not be liable for incidental, consequential or special damages
arising at or in connection with product use or performance except as may other wise be accorded by law. This
warranty gives you specific legal rights, and you also have other rights which vary from state to state. This warranty
supersedes all prior warranties.
NOTE:
A small amount of “ wobble ” is normal and should not be considered a defect.
Any replacement of defective parts for the ceiling fan must be reported within the first year from the date of
purchase. For the balance of the warranty, call our customer service department at 1-800-643-0067 for return
authorization and shipping instructions so that we may repair or replace the ceiling fan. Any fan or parts returned
improperly packaged is the sole responsibility of the purchaser. There is no further expressed warranty. The
manufacturer disclaims any and all implied warranties.
