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HPS-BPWDMXLED QUATTRO

 

 

   

Hanson

 

ProSystems

 

 

www.hansonprosystems.com

 

User

 

Manual

 

Page

 

29 of

 

28

Returns Procedure: 

 

You must send the fixture and all its accessories back in the original box, original packaging and with 
pre paid shipping. Hanson ProSystems will not issue call tags. You MUST call Hanson ProSystems and 
request a “Return Merchandise Authorization Number” (RMA #) before shipping the fixture. Be prepared 
to provide the model number, serial number, and a brief description return reason. 
 
You must clearly label the package with the RMA number that was provided to you by our customer 
service representative. Hanson ProSystems will NOT accept any fixture returned without an RMA 
number. DO NOT write the RMA number directly on the original box. Instead, write it on a properly 
affixed label. Once you receive the RMA number, please include the following information on a piece of 
paper inside of the box. 

1. Your 

name 

2. Address 

 

3. Phone 

number 

4. RMA 

number 

5. 

Brief description of the problem 

 
Be sure to pack the fixture properly. Any shipping damage resulting from inadequate packaging will be 
the customer’s responsibility. As a suggestion, proper packing or double-boxing is always a safe 
method to use. Hanson ProSystems reserves the right to use its own discretion to repair or replace 
returned fixture (s). 
 

Shipping Claims: 

 

The carrier is responsible for any damage incurred during shipping to this fixture or any part that 
shipped with it. Therefore, if the received merchandise appears to have damages caused during 
shipping, the customer must submit the damage report and any related claims with the carrier, not 
Hanson ProSystems. The customer must submit the report upon reception of the damaged 
merchandise. Failure to do so in a timely manner may invalidate the customer’s claim with the carrier. 
 
For other issues such as missing components or parts, damage not related to shipping, or concealed 
damage, the customer must make claims to Hanson ProSystems within seven (7) days of receiving the 
merchandise. 

 

 

 

 

 

 

 

 

 

HPS-BPWDMXLED QUATTRO

 

 

 

Hanson

 

ProSystems

 

www.hansonprosystems.com

User

 

Manual

 

Page

 

30 of

 

28

9. Manufacturer’s Limited Warranty   

Hanson ProSystems hereby warrants to the original purchaser, Hanson ProSystems products to be free 

of manufacturing defects in material and workmanship during the specific period from the date of 

purchase (see specific warranty period on reverse) this warranty shall be valid. It is the owner’s 

responsibility to provide dated proof of purchase at the time of service. In cases where a greater than a 

12-month difference between date of manufacture and date of purchase, the date of manufacture will be 

used as the warranty period start date. This warranty is not transferable. Purchase of Hanson 

ProSystems products from an unauthorized reseller excludes you from any Hanson ProSystems 

warranty.

 

A. 

For warranty service you must contact Hanson ProSystems Service Department at             

(305) 623-2900 to obtain a Return Authorization Number (RA#) 

all returned service items 

whether under warranty or not, must be pre-paid by the sender. Hanson ProSystems will at its 

own expense, return the repaired product only in the United States and only if the product is 

under warranty. If the fixture is under warranty you must provide a copy of your original 

invoice. No accessories should be shipped with the product. If any accessories like cables 

are shipped with the product, Hanson ProSystems shall have no liability for loss or damage of 

accessories. 

 

 

B.   This warranty is void if the serial number has been altered or removed; if the product is 

modified in any manner. Do not attempt any repairs yourself; doing so will void the Hanson 

ProSystems warranty. If the warranty seal is broken or tampered with, customer's warranty is 

void and any warranty claims. If the product has been repaired or serviced by anyone other 

than Hanson ProSystems, unless prior verbal consent and written authorization was given to 

buyer by Hanson ProSystems; if the product is damaged because of abuse, misuse, wrong 

installation, improper maintenance will void all warranties. 

 

C.      This is not a service contract, and this warranty does not include maintenance, cleaning or 

periodic check-up. During the limited warranty, Hanson ProSystems will replace LED’s and 

internal components, and will cover all service and repair labor expenses. The wireless 

antenna on the fixtures carries no warranty. The sole responsibility of Hanson ProSystems 

under this warranty shall be limited to the repair of the product, or replacement thereof, 

including parts, at the discretion of Hanson ProSystems. 

 

D.

 

Hanson ProSystems reserves the right to make changes in design and/or improvements upon 
is products without any obligation to include these changes in any products thereafter 
manufactured.  
 

 

Summary of Contents for HPS-BPWDMXLED QUATTRO

Page 1: ...ims 4 Fixture Quick Overview 4 2 Safety Precautions 5 Warning 5 Caution 5 3 Handling Precautions 5 General Information 6 Introduction 6 Customer Support 6 Warranty Registration 6 4 Introduction Diagra...

Page 2: ...other user be sure that they also receive this manual HPS BPWDMXLED QUATTRO Hanson ProSystems www hansonprosystems com User Manual Page 4 of 28 1 Contents 1 HPS BPWDMXLED QUATTRO 2 3 Ft Power con inle...

Page 3: ...aste management service for recycling information when disposing of the battery Warning To prevent or reduce the risk of electrical shock or fire do not expose this fixture to rain liquids or moisture...

Page 4: ...RO Hanson ProSystems www hansonprosystems com User Manual Page 7 of 28 4 Introduction Diagram Fixture Diagram HPS BPWDMXLED QUATTRO Hanson ProSystems www hansonprosystems com User Manual Page 8 of 28...

Page 5: ...to avoid the risk of electrocution or fire Never connect the fixture to a rheostat variable resistor or dimmer circuit even if the rheostat or dimmer channel serves only as a 0 to 100 switch Charging...

Page 6: ...re it is located in the DMX chain HPS BPWDMXLED QUATTRO Hanson ProSystems www hansonprosystems com User Manual Page 12 of 28 DMX Signal Indicator When menu display screen is locked the red dot in LED...

Page 7: ...1 RGBW or RGBA gradual pulse speed 00 99 Press enter then Up Down to alter the speed enter to confirm Standalone Modes CJ00 00 99 COLOR STROBE RGBW or RGBA combination variety speed 00 99 Press enter...

Page 8: ...to a suitable power outlet or use internal battery 2 Turn the fixture on 3 Unlock the fixture menu display by holding down the Up and Down buttons for 5 seconds the word Yes will appear on the menu di...

Page 9: ...te 0 100 21 channel 0 255 The sixth group Red 0 100 22 channel 0 255 Green 0 100 23 channel 0 255 Blue 0 100 24 channel 0 255 Amber 0 100 25 channel 0 255 Red 0 100 HPS BPWDMXLED QUATTRO Hanson ProSys...

Page 10: ...l 0 255 The fifth group Red 0 100 23 channel 0 255 Green 0 100 24 channel 0 255 Blue 0 100 25 channel 0 255 White 0 100 26 channel 0 255 The sixth group Red 0 100 27 channel 0 255 Green 0 100 28 chann...

Page 11: ...splay screen press the ENTER button use the Up or Down buttons to select No on the menu display screen then press ENTER The Slave units will now follow the Master Unit HPS BPWDMXLED QUATTRO Hanson Pro...

Page 12: ...ProSystems www hansonprosystems com User Manual Page 24 of 28 Wireless DMX Control When you use the fixture in wireless DMX mode you must use a compatible wireless transceiver like the HPS DMX WTR To...

Page 13: ...anson ProSystems www hansonprosystems com User Manual Page 25 of 28 Examples of System Configurations Example 1 Example 2 HPS BPWDMXLED QUATTRO Hanson ProSystems www hansonprosystems com User Manual P...

Page 14: ...roubleshooting or Frequently asked questions visit www hansonprosystems com support No light output from the Fixture Be sure you have connected your fixture into a standard 120v wall outlet Check to e...

Page 15: ...nship during the specific period from the date of purchase see specific warranty period on reverse this warranty shall be valid It is the owner s responsibility to provide dated proof of purchase at t...

Page 16: ...warranty applicable to Hanson ProSystems products MANUFACTURER S LIMITED WARRANTY PERIODS All Hanson ProSystems Fixtures 3 year 1095 days limited warranty excludes wireless antennas Hanson ProSystems...

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