Page EN-42
Service department
Service department
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
hanseatic Washer-dryer
HWD96T314CE
White
28935855
Please note! You are responsible for the condition of the appliance and its proper use in the
household.
– If you call out for customer service due to an operating error, you will incur charges, even
during the guarantee/warranty period.
– Damage resulting from non-compliance with this manual unfortunately cannot be recog-
nised.
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
Repairs, replacement parts
and accessories
You can prevent waste by having your defec-
tive appliances repaired. Please contact our
customer service regarding this.
Spare parts for your appliance are available
for a minimum period of ten years after the
last of the model has been placed on the mar-
ket.
Customers in Germany
• Please contact our
technical service department:
Phone +49 (0) 40 36 03 31 50
Customers in Austria
• Please contact your mail order company’s
customer service centre or product advice
centre.
