HandTop HT2500UV, Operation Manual

Page: 61 / 71

61
4.2 Cache problem
Description
The carriage pause too long at the two ends of the lead rail during the printing process.
Troubleshooting
Excessive image size or excessive file gross result in long data processing, and thus
relate to printing data transmitting slowdown.
Normally when processing some large image or a great number of images, adopt the mode
of print after RIP.
A virus might have affected the computer.
Execute anti-virus operation periodically.
4.3 Printing error
Description
With a message reads “Device is busy, please check the media location plate, raster reader
and motor driver, try
again.”
Troubleshooting
Anti-crashing attachment enabled
Media positioning attachment enabled
Encoder malfunction due to accidental crash with obstacle.
Data transmitting error due to abrasion of the optical fiber.
5. Automatic head height adjustment malfunctions
If the carriage can only be operated going up but not going down.
Check if there are too many dirt makes the electromagnet clog and not able to
effect action.
If the head height finder is broken.